We had a very nice stay at a hotel with great rooms and a friendly staff. The rooms were spacious, clean, and had a large, modern bathroom. The reception staff were extremely helpful and accommodating. The club sandwiches we ordered were tasty and reasonably priced. The hotel also had a large pool, although there might be an additional fee for using it and the gym.

The cleanliness of the rooms was impeccable and the hotel facilities were top-notch. The parking worked seamlessly for our van and the location in the city center made it easy for us to explore the area. The transportation options were convenient, with good transport links available. The staff were incredibly helpful and made us feel welcome throughout our stay.

Nothing, all excellent.

The hotel is situated in the Bergona district, down the hill from the old town and slightly away from the main events. The location offers a peaceful atmosphere with beautiful views over the skyline of the city. The rooms are spacious and modern, providing a comfortable stay. The staff is friendly, polite, and always ready to assist. The breakfast is superb, offering a variety of delicious options to start the day.

The hotel's location on top of a hill might make it slightly inconvenient for those who prefer to be in the heart of the city's attractions.

Excellent service, staff went above and beyond to find and return lost phone. Silent rooms with large safe for computers. Fantastic location near old town and metro. Modern facilities, well-designed lobby with city view. Nice pool area with board games available. Great breakfast buffet and accommodating personnel.

I had an amazing experience staying at this 4-star hotel. The location was ideal for me as it was a little out of town but conveniently located near the metro station. It made exploring the city a breeze! The hotel itself was situated on a slight hill, providing a beautiful view. The neighborhood was very touristic and lively, with plenty of restaurants, markets, and shops nearby. The hotel offered exceptional services, including room service, car hire, and dry cleaning. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The room was spacious, clean, and had all the amenities I needed, including air conditioning, tea and coffee facilities. The hotel also had a lovely terrace where I could relax and soak in the sun. I also appreciated the soundproofed rooms, ensuring a peaceful night's sleep. my experience at this hotel was fantastic and I would highly recommend it to anyone visiting this area.

I would highly recommend this hotel to families.

We recently had a fantastic stay at this luxurious 4-star hotel. The location was just perfect - a little out of town but near the metro, allowing for easy access to the city center and all its attractions. The neighborhood was peaceful and quiet, ideal for a relaxing getaway. The hotel itself was incredibly well-maintained and stylish. The rooms were spacious and fitted out with modern amenities such as a super-sized flat-screen TV and comfortable beds with plenty of pillows.

We were extremely impressed with this hotel and would highly recommend it to everyone. The level of comfort, quality services, and enhanced amenities provided surpassed our expectations.

I had a wonderful stay at this hotel. It is located in a great neighborhood with lots of tourist attractions nearby. The metro station is also just a short walk away, making it easy to explore the city. The staff were very friendly and always willing to help. The rooms were clean and comfortable, with all the amenities I needed. I especially enjoyed the terrace and outdoor swimming pool, perfect for cooling down after a day of sightseeing. a fantastic hotel that I would highly recommend.

This place is perfect for everyone.

Great accommodation if you like to walk during city breaks: the hotel is located in a residential area, which means it's not crowded with tourists. the walk to the city center and the riverside promenade is pleasant and easy to navigate. Plus, there's a subway station nearby that connects you to the city center in under 10 minutes. the surroundings felt safe both day and night.

Language barrier: the staff at the hotel had limited English speaking skills, which made it difficult to communicate beyond basic terms. This limited their ability to provide quality customer service.

Spacious rooms with comfortable beds and plenty of plug sockets. Helpful staff and a delicious breakfast with both hot and continental options. Convenient location with shops, cafes, and restaurants nearby. Easy access to the city center and the Metro.

I recently stayed at Occidental in Bilbao for three nights during my sightseeing trip. The hotel's location was perfect, being close to the city centre and easily accessible by both subway and a long staircase. The spacious rooms were clean and well-maintained, with a comfortable bed and a modern flat-screen TV. The friendly and helpful receptionist provided us with detailed information about the city and the hotel's facilities. The breakfast buffet offered a great variety of delicious options. it was great value for money and I highly recommend this hotel.

Strongly recommend this hotel.

Das Hotel liegt in der Nähe der Straßenbahnlinie und ist somit gut erreichbar. Die Lage im Zentrum der Stadt ist fantastisch. Das Frühstücksbuffet war umfangreich und lecker. Das Personal war sehr freundlich und hilfsbereit.

Nichts zu erwähnen.

A centrally located hotel close to the bustling city center and only a short walk away from the Bilbao exhibition centre. The rooms were clean and well-equipped, with comfortable beds and modern amenities. The friendly and helpful staff provided excellent service. The delicious breakfast offered a wide variety of options and was constantly replenished. the hotel boasted a stunning view of the surrounding area.

One minor downside was the lack of air circulation in the rooms, making it necessary to keep the windows closed due to the noise from the street.

The lobby at Occidental was modern and spacious, with a cozy atmosphere and a beautiful view. I was impressed by the friendly and knowledgeable receptionist who gave us excellent recommendations for local pinxtos bars and parking spots. The bath in our room was a luxurious touch that added to our overall relaxation. Additionally, the hotel was easily accessible by car, making our arrival and departure hassle-free.

The lobby area was impressive, and the staff were incredibly helpful and friendly. My room had a very comfortable bed and offered great city views. I was pleasantly surprised by the fair bar prices and the good access to the hotel by road. a decent hotel for a short stay.

The property was modern, clean, well maintained with lots of facilities. Connecting rooms for families. Great location near the old town and metro stop. Friendly staff and modern facilities. Comfy and spacious rooms with incredibly comfortable beds. Awesome bar staff who made us feel welcome.

Nothing to complain about at all.