Excellent location near central plaza, market, bus stops, and train station. Rooftop terrace with pool and yoga. Stylish decor, spacious rooms, comfy beds, and nice showers. Friendly and helpful staff. Great bar, bike rental, and parking available.

The hotel is in a great, central location, close to everything. It is right in the center of everything and in the city center. The rooms were quiet and well-furnished, with comfortable beds and beautiful decor. The staff were friendly and helpful, always ensuring a seamless stay. The breakfast was tasty and well-thought-out. Guests also enjoyed facilities like the splash pool on the terrace and the attentive service at the terrace bar.

Some guests mentioned a lack of staff and services, with both bars being closed and the minibar empty.

We thoroughly enjoyed our stay at Palacio Santa Clara. The location was perfect, allowing us to easily explore the city center. The rooftop terrace and pool were a highlight, especially with the added bonus of a Friday morning yoga class. The hotel's decor and rooms were beautifully designed, creating a pleasant ambiance. The staff on the terrace were friendly and helpful, making our experience even more enjoyable.

We had a great stay at this luxurious hotel in the heart of the city. The location was perfect, right in the center of everything and close to all the shops, bars and restaurants. The staff were incredibly friendly and always went above and beyond to make us feel welcome. The room was spacious and beautifully decorated, with a super comfortable bed and excellent soundproofing. The rooftop pool was a real treat after a long day exploring, and the terrace bar was the perfect place to unwind with a drink. We would definitely come back here again!

This place is highly recommended for families.

Great location, less than a mile to major attractions. Beautiful decor and clean rooms. Outstanding staff and service. Lovely breakfast with a wide selection. Quirky and creative art nouveau style.

Great Hotel, Fantastic Location, Excellent Service! Had a wonderful stay during my business trip. Loved the beautiful decor and the efficient cleanliness provided by the hotel. the staff was truly kind, friendly, and attentive to all our needs. the hotel was located in a perfect spot, which was close to many shops, bars, and restaurants. the breakfast was freshly made to order, and the rooftop bar offered an amazing view of the city.

The area around the pool was small and crowded, and the drinks in the hotel bar were quite expensive. Although I enjoyed the rooftop lap pool, it sometimes became busy and left little space for lounging.

I had a fantastic stay at the hotel. The cleanliness was impeccable, and the room was very spacious and comfortable with a beautiful view. The hotel facilities were great, and I especially appreciated the parking availability, which can be a challenge in this city. The location of the hotel was perfect, right in the city center and within walking distance of everything, including nearby canyons and hiking trails. Additionally, the staff was incredibly helpful, providing us with coupons to excellent restaurants and valuable recommendations for exploring the area.

Nothing to complain about at all.

We thoroughly enjoyed our stay at this luxurious hotel. The location was perfect, right in the center of everything, with easy access to the train station and popular attractions. The service provided was top-notch, with attentive staff who went above and beyond to ensure our comfort. The room amenities were exceptional, with everything we needed for a comfortable stay. The rooftop pool was a great addition, offering a beautiful view and a relaxing atmosphere. We also appreciated the delicious breakfasts and the rooftop bar, where we enjoyed cocktails in the evenings.

Beautiful decor, great location, excellent service, comfortable bed, fabulous rooftop bar and pool.

Couldn't fault.