The hotel is located right in the center of the bustling city, on a great square, making it incredibly convenient to explore all that this vibrant city has to offer. The staff at this hotel are incredibly attentive and helpful, always going above and beyond to ensure a comfortable and enjoyable stay. Additionally, the rooms are well-designed and offer modern amenities, with a comfortable bed and beautiful terrace where you can relax and take in the city views. Finally, the breakfast included at this hotel is delicious and offers a wide variety of choices to suit everyone's taste.

All was perfectly fine with this hotel.

We had an amazing stay at Mate Alicia in with an unbeatable location. the staff, especially Pablo on reception, was incredibly helpful with local recommendations for restaurants, bars, and galleries. the duplex apartment we were upgraded to was fabulous, with a huge terrace and pool overlooking Santa Ana square. the room was well-equipped and the huge comfy bed ensured a comfortable stay. the hotel's central location allowed us to walk to all the main attractions without much effort. Don't hesitate to book!

All good! 👍

This hotel is great value for money and offers a fantastic location right in the heart of the city. It is situated on the corner of Plaza Santa Ana, surrounded by interesting streets with plenty of places to eat and drink. The staff are friendly and attentive, and the basic amenities in the rooms are satisfactory. The top floor suite with a terrace is absolutely superb, perfect for relaxing in the afternoon heat.

All was fine, nothing to complain about.

A Gem in the Heart of the City!

We were pleasantly surprised by the unique layout of our room at Mate Alicia. The split-level concept, with a living room downstairs and a cozy bedroom upstairs, provided a luxurious and comfortable stay. The highlight was the terrace with a stunning outdoor bath, perfect for a relaxing soak after a day of exploring. The hotel's central location allowed us to easily walk to all the major attractions, saving us the hassle of using public transportation. The friendly and attentive staff made our stay even more enjoyable, ensuring we had everything we needed. Although the breakfast area had a quirky sushi restaurant vibe, the breakfast itself was delicious and served until noon, allowing us to sleep in and start the day at our own pace. I highly recommend Mate Alicia for a wonderful stay in Madrid!

This hotel is located in the heart of the city, making it extremely convenient for exploring all the major attractions and interesting neighborhoods. The rooms are clean, comfortable, and well-maintained. The staff is friendly and extremely helpful, always going the extra mile to assist guests with any questions or concerns. The breakfast options, although not in line with the hotel's overall decor and style, offer delicious food and excellent service. Additionally, some rooms provide breathtaking panoramic views of the square.

One downside is that the room can be smaller than expected, which may not provide ample space for guests to comfortably move around.

We had a great time during our Xmas stay at this hotel. The staff was really friendly and helpful, always ready to assist us with any questions or requests. The location was perfect, with many attractions and shops nearby. It was also nice to have a comfortable and spacious room to relax in after a long day of exploring. The bed was cozy and we enjoyed a good night's sleep.

There were a few aspects of our stay that were not so great. The bathroom in our room was quite small and cramped, making it difficult for two people to use at the same time.

The staff was incredibly helpful and friendly. Great location, close to main sites and metro stations. Cleanliness of the room was excellent. The internet speed was fast and reliable.

Everything great.

The value for money at this hotel is fantastic. The prices are reasonable and the attention to detail is impressive. The staff were really friendly and helpful, and the basic amenities in the rooms were very spacious. The location is perfect, right on Santa Ana, and it is within easy walking distance from Prado and Plaza Mayor. Additionally, the breakfast was very good with a great selection and served until noon.

Everything was ok.

The value for the money was great, and the room was spacious and comfortable. The location was excellent, with plenty of restaurants and attractions within walking distance. The staff at Room Mate Alicia were friendly and helpful, providing excellent recommendations for sightseeing.

It would be nice to have more breakfast items available.

The upgraded duplex apartment was fabulous, with a huge terrace and pool overlooking Santa Ana square. The staff, especially Pablo on reception, were very helpful with local knowledge and recommendations for restaurants, bars, and galleries. The location was centrally located, making it easy to walk everywhere. The room was well equipped and the bed was huge and comfy.

Nothing, all great.

Convenient location, close to train station, bars, and shops. Friendly staff allowed early check-in. Clean, spacious room. Good value for the price. Efficient air conditioning. Would recommend.

The staff at the reception provided a small device for free wifi access throughout the city. The reception area had a cool ambiance. The location allowed for easy exploration of the city. The hotel provided high-quality shampoo. The balcony was spacious with plenty of seating.

For the price we paid, we got great value and a lovely room. The location was top-notch, surrounded by restaurants, shops, and museums, making it easy to explore the city. The staff at Mate Alicia went above and beyond to meet our unique needs and provide outstanding service.

The only thing that could have been improved about the breakfast selection was the variety of hot items.

The hotel was in an excellent location, within walking distance to many attractions and with lots of bars and restaurants nearby. The staff were extremely helpful and friendly. The room was bright, clean, and had a fabulous sunny terrace. The bed was comfortable and there were coffee making facilities in the room.

Felt at ease, no complaints.

We had a fantastic stay at this hotel for several reasons. Firstly, the staff were exceptional - each and every one of them was friendly and helpful. They made us feel welcome and went above and beyond to assist us. Secondly, the location of the hotel was ideal, right in the center of the city. It was within easy walking distance of all the main sites and close to metro stations. Additionally, there were plenty of bars, restaurants, and shops nearby, making it convenient for dining and exploring the city. Lastly, the breakfast provided was excellent with a wide range of options to choose from. And the hotel facilities were top-notch, ensuring a comfortable and enjoyable stay.

Nothing could have been better.