The rooms were spacious and comfortable, with a good bathroom and even a washing machine. The rooftop pool was a great addition, with clean towels provided. The staff were very friendly and provided excellent service.

The management of this hotel was a letdown. We had booked for three people but ended up traveling with four.

We had a fantastic stay at this place! The location was absolutely perfect, right in the heart of everything. We were able to walk to all the city's attractions easily. The staff at the reception desk were so friendly and helpful, making us feel welcome from the moment we arrived. The room was spacious and stylish, with all the amenities we needed, including a comfortable bed and a nice terrace. We loved relaxing by the rooftop pool during the day, and the bar staff there were exceptional. this hotel provided us with a luxurious and comfortable experience.

We highly recommend this hotel to all. It had everything we could ask for and more.

The location was incredible, right in the heart of the city. Stylish apartments with modern amenities, including a coffee machine and cooking area. Breakfast served on a lovely roof terrace. Friendly and helpful staff. Across the street, there's a fantastic restaurant called 'Honest Greens' offering healthy meal options.

Felt very well, no complaints.

The location of Smartrental Collection Gran Via Capital was perfect for us. It was within walking distance of the city center but still far enough away to avoid the noise. We could easily explore the city without any inconvenience.

our recent stay in madrid was memorable, thanks to smartrental collection gran via capital. from the impressive lobby to the clean and well-equipped room, everything exceeded our expectations. the location was perfect, allowing us to easily explore the city on foot or by metro. the staff were friendly and helpful, and the bottle of wine and fruit bowl upon arrival was a nice touch.

Wi-fi issues

Great location, rooftop pool, clean and quiet, modern decor, friendly and helpful staff.

Nothing at all.

This apartment is perfectly located in the busy city center, just a short walk from the airport bus stop. You can easily explore all the city's attractions from here. The spacious rooms are beautifully decorated and equipped with everything you need for a comfortable stay. The staff is friendly and helpful, making your experience even better. The apartment also offers a pool with stunning views over the city, where you can relax and cool off after a long day of exploring.

The Wi-Fi access could be a bit faster.

We had a great time during our city break! We enjoyed the complimentary coffee machine and the spacious and well-equipped kitchen in our apartment. the location was perfect for exploring the city – we were right in the heart of it all! And we loved relaxing on the terrace with a gorgeous view of the city.

The coffee tasted old and the food was bland. the pool was also small and there weren't enough loungers available, so we couldn't fully enjoy it.

Great location, advertised amenities. Rooftop pool open until 9PM for guest events. Clean and tidy facility with comfortable bed. Friendly staff and well-equipped apartment. Quiet despite busy area.

The value for money at this hotel was outstanding, and the room itself was immaculate and comfortable. The location couldn't have been better, with all the major attractions just a short walk away. The staff went above and beyond to make us feel welcome and catered to our every need.

Hotel breakfast could use some improvement with more variety and better flavor options.