I had the most amazing stay at this hotel in Barcelona. From the moment of booking until I checked out, everything was smooth and professional. The staff at the hotel were incredibly friendly and accommodating, always going above and beyond to make my stay enjoyable. The cleanliness of the hotel was impeccable, with the rooms being spacious and beautifully decorated. The bed was extremely comfortable, ensuring a great night's sleep. The location of the hotel was perfect, right opposite the port in the Gothic Quarter. It was within walking distance to the beach and the cathedral, and there was also a metro station nearby. The hotel facilities were top-notch, with a lovely rooftop terrace offering gorgeous views. The breakfast options were varied and delicious, with hot dishes made to order. this hotel provided a 5-star experience.

Nothing, it is perfect.

We had a fantastic stay at The Serras in Barcelona. The guest relations team were excellent and really made us feel valued. They allowed us to leave our bags while we explored the city and even had them delivered to our room upon our return. The personal welcome card, chocolates, and amuse bouche were wonderful touches. The shower was voted the best we've ever had, and the silent Aircon/heater worked perfectly. The restaurant on-site had an excellent chef, and the rooftop bar offered stunning views. we had a truly enjoyable experience and would definitely recommend this hotel.

The value for money at this hotel was extraordinary, with top-notch amenities and impeccable room design. The location was superb, with easy access to the harbor, beaches, historical sites, and bustling Ramblas. The staff went above and beyond, making us feel welcomed and taking care of all our needs. The attention to detail throughout the hotel was exceptional.

The breakfast option could have been better, with larger portions and more affordable prices.

The service was outstanding - professional, friendly, and went above and beyond. The staff was accommodating and provided a personal touch. The location is perfect for exploring. The rooms were clean and had great amenities, like a rain shower and sweets left on the bed. The overall vibe of the hotel was relaxed and welcoming.

Nothing, all excellent.

The staff were exceptional, making our stay truly memorable. The room was excellent and the hotel is perfectly located. The meal we had was absolutely amazing. this was our best hotel experience in a long time.

We felt so at home, we have no complaints whatsoever.

The location of the hotel in the Gothic Quarter is perfect, right on the waterfront and near all the attractions. The staff are incredibly friendly and helpful, providing a warm welcome and excellent service throughout our stay. The rooms are clean and well-stocked, and the breakfast is delicious. The rooftop terrace offers stunning views of the port and is a peaceful place to relax.

The limited supply of tea, coffee, and milk in the room.

I got great value for my money at Serras. The room was luxurious and spacious with a balcony for fresh air. The location in the Gothic Quarter was perfect and the staff was outstanding.

The breakfast offerings could be improved with a wider variety.

The staff at The Serras were incredibly polite and attentive, making us feel welcome from the moment we arrived. The hotel provided a full tour and greeted us with a refreshing glass of cava, orange juice, and water. We were impressed with the chic boutique design and outstanding level of service. The food, wine, and cocktails at the hotel were all exceptional, leaving us with a memorable dining experience. We would highly recommend The Serras to anyone visiting the vibrant city.

Felt like part of the family, no complaints.

The staff and service were excellent! Professional, personable, and made our visit memorable. Prompt dinner reservations and great recommendations. Top-notch luxury, great staff, and perfect location. Must-visit hotel in Barcelona. The rooms were elegant, spacious, and well-designed for comfort. The rooftop bar and restaurant offered a lovely dining experience. Gothic Quarter location with easy access to Barcelona highlights. Highly recommend!

Felt extremely satisfied, no reason to complain.

My husband and I had the most wonderful stay at Serras. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff made us feel right at home and ensured that every detail of our stay was taken care of. The room was beautifully designed and had all the amenities we needed. We particularly loved the rooftop terrace, where we enjoyed a glass of wine while taking in the breathtaking views of the city. The location of the hotel was perfect, with everything we wanted to see within walking distance. We also appreciated the helpful restaurant tips from the friendly receptionist. our experience at Serras was exceptional and we can't wait to return.

Luxurious and exclusive amenities fulfilled my desires for a lavish stay. The room was impeccably clean and spacious with elegant furnishings creating a comfortable and sophisticated atmosphere. The poolside snack bar provided delicious treats and refreshing beverages that were perfect for a sunny afternoon by the pool. The service was attentive and prompt, fulfilling all my needs to ensure a seamless stay.

Although the location was convenient, there was some noise from the area that affected my sleep. The soundproofing of the room appeared to be insufficient, though it was not a major issue and did not detract from my overall positive experience at the hotel.

We had a fabulous stay at this apartment. The hosts were incredibly welcoming and went above and beyond to ensure our comfort. They provided us with everything we needed, including beer, wine, and fruit in the fridge. The apartment itself was beautiful, with comfortable beds, great air conditioning, and a well-equipped kitchen with a dishwasher. The location was perfect, just a short walk away from the charming old town and recommended restaurants. We can't wait to return.

Nothing, everything was great.

The staff was incredibly friendly and welcoming, making us feel right at home. The rooftop terrace was a great place to relax with a glass of wine. The restaurant served delicious breakfast and had a fantastic wine selection. The hotel's location was ideal, with the shopping area, beach, and popular attractions within walking distance. The receptionist even gave us helpful restaurant recommendations, like the must-visit Saboc Restaurant.

We felt so comfortable during our stay that we had no complaints.

Friendly staff, great location near sights. Excellent buffet breakfast with plenty of options. Rooms comfortable and quiet with blackout curtains. Good facilities including gym and rooftop bar with stunning views. Two services per day. Exceptional base for a relaxing and enjoyable holiday.

The staff was amazing, super friendly and made us feel welcome. They were very helpful and prompt in addressing any issues or concerns we had. The location was perfect, close to all the major attractions and within walking distance to great restaurants and shops. The rooftop area was a great place to relax and take in the beautiful views of the city.

The rooms were a bit small and cramped, especially the bathroom. The housekeeping service was not up to par, as our room was not thoroughly cleaned each day and we had to request fresh towels.