The hotel was amazing! I loved the pillow menu and the rooftop pool was stunning with great views of the city. Plus, the location made it easy to get around. While some reviews mentioned issues with the shower, my experience was fantastic! I highly recommend this hotel.

Amazing service from database Front office and guest experience staff in arranging tours. Smart and always willing to assist concierge staff. Excellent housekeeping with prompt attention to requests. Pleasant surprise of a birthday cake. Spacious, modern and comfortable room with beautiful view and location. Delicious breakfast with high-quality food and variety. Great and helpful staff, accommodating concierge and receptionist. Prompt resolution of requests. Impressed by the hospitality of the hotel. Highly recommended.

Felt truly looked after, no complaints.

Luxurious hotel, perfect location, friendly staff, beautiful decor, excellent service, comfortable beds.

Nothing that I didn't like.

Great location, luxurious and clean accommodations, exquisite breakfast with a variety of options, staff goes above and beyond to ensure a pleasant stay, and a wonderful view from the restaurant.

The hotel is conveniently located in the center of the city, making it easy to access many attractions. The rooms are quiet and well-equipped, providing a peaceful escape from the bustling city streets. The staff is friendly and accommodating, providing excellent service. Additionally, the breakfast offers a great selection of delicious food to start the day off right.

The rooftop bar could use some improvements in terms of service and seating arrangements.

Our New Year's stay was amazing! We loved the fact that we didn't have to leave the hotel for anything since they had a great breakfast and poolside service with complimentary drinks. Plus, the location was perfect and allowed us to easily explore the city. Another great aspect was the state-of-the-art equipment in the room and the super helpful staff who made sure we had everything we needed.

The additional charges hold on the credit card was a bit frustrating and the rooftop bar could be improved in terms of service and atmosphere. It would have been nice to have a lobby bar as well for a late-night drink.

great hotel, amazing staff, perfect location

The value for money was outstanding, with a spacious and modern room that was incredibly comfortable. The location was beautiful, with a stunning view and close proximity to attractions. The staff were exceptional, going above and beyond to accommodate any request.

Food for breakfast could have been better, maybe more variety.

The hotel offers stunning views from the rooftop bar, restaurant, and pool, perfect for someone who wants to be in direct touch with nature. The rooms are quiet and equipped with the latest technology, and the pillows and sheets are of great quality. The staff is friendly and helpful, always accommodating guests' needs. The location in the central, historical part of the city is excellent, with easy access to bus trips and nearby parks.

Felt safe, no complaints.

We had a fabulous stay at this luxury, clean, and sparkling new hotel. The location was perfect, and the staff, especially Hosam and Samuel, were exceptional. The room was comfortable, and the hotel had top-notch service.

Despite these minor issues, overall I highly recommend this hotel.

I just had an amazing stay at this hotel. The rooms were spacious and sparkling clean. The breakfast had a great variety of high-quality food and even offered Veuve Clicquot champagne. The sky bar, Ginkgo, served the best cocktails I've ever had. I highly recommend this hotel for its superb rooms and excellent drinks.

Almost perfect! 😊

This hotel was an epitome of luxury. We were impressed by the exclusive amenities that fulfilled our expectations. The Spa & wellness centre was indulgent, and the sauna and swimming pool were excellent. The rooftop pool and sun terrace were equally impressive. The treatment room was the perfect place, and the beauty treatment, facial, and massage were pampering.

The staff could have been more personable. It was only a minor issue as they still provided an exceptional service throughout our stay, but it would have been perfect if the staff were more friendly.