As bike riders, we were impressed by the bike storage and repair facilities offered at the hotel. It made our stay convenient and hassle-free. The hotel staff were also very helpful in providing tips for cycling routes in the area.

Felt right at home, couldn't find a single thing to complain about.

This hotel offers great value for money. The rooms are clean and well-maintained, with a small balcony offering lovely views of the mountains. The staff is friendly and attentive, providing hot water showers and a delicious breakfast.

Everything was fine, no complaints.

The hotel is conveniently located, just a short walk from the city center, making it easy to explore Nuwara Eliya. It is also in close proximity to popular attractions such as Horton Plains national park and tea factories. The rooms are cozy and clean, with comfortable beds and hot showers. The staff is friendly and helpful, providing assistance with transportation and organizing trips. The delicious breakfast offers a great start to the day.

The lack of proper furniture and outdated amenities in some rooms can be disappointing.

The staff provided helpful information and arranged transportation. The room had a small balcony and the bathroom had good water pressure. The wifi worked well and the location was convenient for walking to the town center and lake. Welcome drink included.

Clean and comfortable, friendly owners, nice breakfast, helpful with room change.

Couldn't stay longer.

The location was perfect! We were able to walk to all the main attractions within 10-15 minutes. And the staff was so friendly and accommodating. They gave us great recommendations for local sights and restaurants. Plus, the breakfast was delicious and included the best tea we've ever had!

Honestly, we had a great experience and there weren't any major issues. There were just a few minor things, like a squeaky bathroom door and a temperamental lock on our door.

We had a wonderful stay at this hotel. The staff were incredibly helpful and kind, providing us with a lot of information and even arranging for us to get a better spot on the train. The hotel's location was perfect, as it was central to the main town and close to the center, allowing us to easily explore the city and visit Gregory Lake. The breakfast provided was tasty, and the rooms were clean and comfortable.

Couldn't stay longer. The only downside was that we wished we could have extended our stay.

Blue Moon in Nuwara Eliya offers incredible service with lovely and kind staff, comfortable stay, accommodating service, wonderful breakfast, great location.

Nothing, all excellent.