Delicious buffet dinner, beautiful pool, comfortable room, dedicated staff, smooth check-in/out process. Exceptional, warm and welcoming staff, unique check-in experience, wonderful buffet dinner. Grand and luxurious atmosphere, friendly and attentive staff, quick resolution to noise complaint. Excellent location near shops and attractions, big and beautiful room. O.K. buffet restaurant.

The view from the room was spectacular and the staff was accommodating and friendly. The complementary breakfast was delicious and the location was convenient for exploring the city. The bed was comfortable and the room was clean.

Our Easter experience was dampened by the lack of attention to detail and the spotty WiFi. We had requested a room with a bathtub but were given a room with just a shower.

We loved the old British atmosphere of the hotel and the excellent location within walking distance of the main attractions. The staff were very nice and attentive, providing us with great customer service throughout our stay. The view from our balcony was amazing, and the overall property reminded us of a famous hotel in San Francisco. Special shoutouts to Chef Shamini Rajendran, who went above and beyond to accommodate our dietary needs, and to the Indigo Restaurant for a delicious dinner. We also had a fantastic experience with the Executive Chef Indika Ekanayake and his wonderful team. The hotel facilities were top-notch, and the breakfast was fantastic. Can't forget to mention the helpful staff who provided us with everything we needed, including towels by the pool and dressing gowns in our rooms.

Can't fault anything about it.

The Grand Kandyan: A remarkable hotel experience. Top-notch amenities, impeccable cleanliness, and stunning views. The staff goes above and beyond, with special thanks to Shehani for her exceptional service. Memorable dining experiences at Lemongrass and Tamarind. Spacious rooms and VIP treatment. Perfect 10 out of 10!

Can't fault the property in any way.

This hotel is truly grand and luxurious! I was blown away by the exclusive amenities, including the indoor swimming pool, sauna, Jacuzzi, and spa centre. The massage I received was top-notch and left me feeling relaxed and rejuvenated. The beauty treatments and body scrubs offered are a must-try! I enjoyed a delicious dinner at the restaurant, and the staff were extremely courteous and attentive, making me feel like royalty.

That the outdoor swimming pool was closed for maintenance during my stay. This was a minor issue, and it was quickly resolved by the staff, who offered me access to the rooftop pool and sun terrace instead.

The location of the hotel is fantastic, with easy access to attractions such as the Tamarind Indian restaurant, the Temple of the Sacred Tooth, and the main lake area. The hotel is perched on top of a hill, providing stunning views of the surrounding landscape. The room and bathroom were well-maintained and comfortable. The service provided by the staff was exceptional, and the breakfast offered a wide variety of delicious options. Additionally, the hotel had excellent facilities, including a beautiful pool deck and a luxurious lobby area.

I had a fantastic experience at the hotel. The room was spacious with a breathtaking view of the city. The staff were incredibly friendly and helpful, providing useful advice on getting around town and even making a call to ensure our safe journey to the next hotel. The breakfast and dinner at the restaurant were the best we had during our trip, with a wide variety of delicious dishes. The gym and pool were well-maintained and the decor of the hotel was stunning. The service was truly exceptional, making our stay truly memorable.

The only drawback was the slightly high price, although it was definitely worth the expense.

I recently had the pleasure of staying at a luxurious hotel in a convenient location. The staff were friendly and attentive, ensuring that our needs were met throughout our stay. The Indian restaurant on site offered excellent cuisine, satisfying our taste buds with every bite. The gym and pool facilities were also top-notch, providing a great place to relax and unwind. Although the hotel was situated on top of a hill, it was just a short walk to the Main Street, offering easy access to shops, the city center, the lake, and the Temple of the Tooth. I must also mention that our noise complaint was promptly addressed, showcasing the hotel's commitment to guest satisfaction. I had a memorable and enjoyable experience at this hotel and would highly recommend it.