my recent stay at a Jetwing hotel in Nuwara Eliya surpassed expectations; the service, food, and rooms were exceptional. The experience at Jetwing Warwick Gardens was especially satisfying and I would recommend any Jetwing hotel to others.

One thing was missing or wasn't working.

We stayed at a beautiful colonial-style property and was upgraded to a suite with a balcony. the buffet provided a wide array of options for breakfast and dinner, which we enjoyed. the well-maintained gardens were perfect for relaxing or taking a leisurely stroll. the staff were friendly and helpful throughout our stay. the hotel's converted English colonial mansion was a sight to behold, with stunning architecture and beautiful reception, bar, lounge, and restaurant areas. the room had a comfortable bed and a lounge area with complimentary chocolate cake and tea, which was a nice touch. the location was convenient, allowing for easy access to explore the town.

Absolutely nothing to say about dislikes. 😊

The hotel is in a great location with easy access to most tourist attractions. The back garden doesn't offer much to look at, but it provides a quiet and peaceful atmosphere. The restaurant has a set menu with a few choices, but the staff are friendly and attentive.

The room we stayed in was damp and had a strange smell.

Beautiful colonial-style hotel with original tiles and cozy log fire. Comfy beds and good tea facilities. Would definitely stay again.

the beautiful sun terrace provided a relaxing atmosphere to enjoy the stunning garden area. the staff provided excellent service and made us feel incredibly welcome. the in-room breakfast was exquisite and met our needs. the restaurant provided a fantastic selection of food, including halal options. We particularly enjoyed the packed lunches, which were perfect for our day trips.

The only minor issue we encountered was with the TV, which sometimes experienced a poor signal on international channels. this was not a significant issue and did not detract from our overall experience.

Comfortable room with a beautiful garden view. The buffet dinner and breakfast had a great variety of tasty food. The staff was helpful and friendly. I would recommend this hotel for a relaxing stay.

The hotel's location is perfect, with easy access to the town and golf course. The staff is friendly and the service is excellent. The breakfast and dinner at the restaurant are outstanding, with a wide selection of delicious food.

Nothing I didn't like to be fair.

We had a great two-night stay at this hotel. the location was perfect, at a high altitude, and offered a cooler atmosphere than the lowlands. the staff was accommodating from the moment we arrived and made us feel welcome with a hot soup welcome drink. the room was comfortable and quiet with beautiful views of the gardens. We especially loved the cozy atmosphere in the drawing room where we could relax in front of a roaring open fire.

Although the food was delicious, it was expensive, and often a set menu was the only option. the hotel is located near a school, and we could hear prayers in three different languages at 8 am on weekdays.

jetwing made our stay in nuwara eliya unforgettable. the location was perfect, just outside the city but still close enough. the staff provided excellent service, and we loved the delicious buffet.

Room service never arrived.