We had a blast at Shangri-La! Big rooms, amazing showers, and fantastic facilities. The pools were great, and the staff were super friendly and chatty. The breakfast buffet was delicious, and we even enjoyed a cozy 7am yoga session with Sajith. The spa was beautiful, and the chi journey treatment was incredibly relaxing. The golf course was excellent, with well-maintained greens and helpful caddies. we felt very welcomed and had a great time.

We felt so taken care of, no complaints.

The value for money was excellent and the room was top-notch, with attention to even the smallest details. The location was beautiful, with stunning beach views and three amazing swimming pools. The staff were incredibly friendly and went above and beyond to make our stay special.

Hotel breakfast could be improved with better crowd control, as it gets quite loud and chaotic.

A Truly Memorable Experience

Wow! Our 12-night stay at this resort was absolutely unforgettable. From the moment we arrived, we were greeted with exceptional service and genuine warmth from the staff. The receptionist, Monika, was a delight and went above and beyond to ensure we had a fantastic time. Our room was spotless thanks to the hard work of Duiaj, and the food at the Ulpatha restaurant was simply delicious. The gift from the guest relations team when we left was a touching gesture that made us feel truly appreciated. The entire experience was truly a testament to great hospitality. Despite some unfortunate events in the country, our stay at this hotel was an absolute highlight of our trip. I highly recommend this hotel for a truly unforgettable experience.

The hotel had three beautiful pools, providing plenty of space and privacy for guests. The rooms were clean and attention to detail was excellent. One of the best aspects was that the hotel was child-friendly, with a large play area and a buffet specifically for kids. The staff were also friendly and always had a smile on their faces.

The beach was nice, but it got very hot and sunny quite early in the morning, making it uncomfortable at times. The food was average, with the buffet spread not being impressive and the taste nothing to write home about.

We had an incredible stay at this resort in Hambantota. The attention to detail was evident throughout, from the comfortable beds to the lovely bathrooms. The staff went above and beyond to ensure our stay was perfect, even tracking down a lost scooter for us. The restaurant, pool, and hotel staff were all friendly, professional, and always willing to help. The breakfast, lunch, and dinner buffet offered a wide variety of delicious options, and the chef was happy to accommodate special requests. The kids club was fantastic, and our boys loved the Easter celebrations. The hotel grounds were beautiful, with stunning views over the golf course and the beach. The swimming pools were clean and well-maintained, and the beach, although not suitable for swimming due to the waves, was great for walks and playing in the sand.

All was good.

Spacious rooms with high standards. Amazing pools and entertainment areas. Wonderful breakfast with wide food choices. Excellent service and proactive staff

Almost perfect

A fantastic experience at Shangri-La Hambantota: great facilities, breathtaking views, delicious food, friendly staff, beautiful grounds, excellent Wi-Fi.

Nothing bad to say.

As trekkers and a group of friends, we loved the dedicated arts and play center for kids, Trapeze and slides, massive kids pool, buffet just for kids, and the 18-hole golf course with great lessons. The spa also offered reasonably priced 90-minute sessions.

Felt very lucky to have found this hotel, no complaints whatsoever.

We got great value for our money at this hotel. The room was top-notch, with a beautiful view and all the amenities we needed. The location was perfect, with a stunning garden and sunset pool. The staff treated us like royalty.

One thing that could have made the morning meal even better was faster service at the a la carte restaurant. Waiting for 30 minutes to get a menu was a bit frustrating.

Lovely, huge resort with plenty to do. Excellent staff and comfortable rooms. Great for families. Amazing facilities including pool, slides, and activities for children. Beautiful landscape and surroundings.

It was all superb.

This hotel is in a fantastic location, with stunning tropical gardens surrounding it. You can easily walk to the nearby village for a change of scenery. The main restaurant is also conveniently located, making it easy to grab a meal. The rooms are spacious and comfortable, with well-equipped bathrooms. The staff provide excellent service, making sure all your needs are met. The breakfast offers a variety of delicious options to start your day. The pools and other facilities provide plenty of opportunities for both relaxation and fun.

One aspect that could be improved is the speed of service at the bar.

The hotel's cleanliness was impeccable, with everything looking top notch and new. The sprawling garden location created a beautiful and peaceful environment, full of nature and greenery. The facilities at the hotel were impressive, with three pools, a water pad, a trapeze, a golf area. The staff were extremely helpful and welcoming, providing constant updates on the situation in the city.

Nothing to fault.

Excellent Wi-Fi, large pools, great kids zone, comfortable beds, professional service.

Excellent service, proactive staff, and great facilities including pools, dining options, and kids' activities. Beautiful design and structure. Many outdoor activities available.

During my recent stay at a hotel in Hambantota, I had a truly amazing experience that exceeded my expectations. The hotel offered a range of excellent facilities and amenities, making it an ideal choice for both families and business travelers. The hotel staff, including Ms. Vishvi Bojunhala, provided exceptional hospitality and ensured that every guest felt cared for and welcomed. The property itself was fantastic, with beautifully landscaped gardens and three spacious and clean pools to enjoy. The food served at the hotel was diverse and delicious, catering to different culinary preferences. The hotel also had a state-of-the-art gym and even complimentary morning yoga sessions led by an experienced and knowledgeable yoga teacher, Sajith.

The service at times could be slow, but the staff was always friendly and eager to provide the best experience possible.