We had a fantastic stay at this luxurious hotel. The location was excellent, surrounded by shops and restaurants, making it easy for us to explore the city. The staff were top-notch, providing exceptional service and making us feel welcome from the moment we arrived. The hotel even had a fantastic top floor bar where we could enjoy delicious food and drinks while taking in the stunning views. our experience here was perfect and the friendly staff made it even more enjoyable.

That the room was a bit small for a longer stay, but it was clean and comfortable. However, we would still highly recommend this hotel to everyone.

Great location near public transport and easily accessible to key attractions. Clean and recently renovated rooms with comfortable beds. the staff was friendly and accommodating, providing a free travel card for public transport and offering room changes when needed.

the breakfast room was not very inviting.

The storage in our small room was surprisingly good, and the lighting was excellent. The hand wash and shampoo provided in large dispensers had a special scent and felt luxurious. The hotel also provided us with an international converter when we asked for one.

The location of Best Western Plus was perfect for exploring both the old town and the new town. We could easily walk to attractions like the Einstein museum and the Bear pit. The staff were also very helpful and professional, making our stay even more enjoyable. The room sizes were very large and the beds were comfortable, ensuring a good night's sleep. The view from our room in the morning was simply breathtaking, with the sun shining on the rooftops of the old houses. I would highly recommend this hotel for its great location, spacious rooms, and excellent service.

I love how this hotel is right in the center of the downtown area, making it so convenient to explore everything. The room was clean and spacious, with a great view. The bathroom was also well-maintained and had all the necessary amenities. The staff provided excellent service and the complimentary breakfast was delicious. The hotel also offers a card that allows you to use public transportation, making it even easier to get around the city.

It would have been better if the noise from the renovations was better communicated in advance.

The location of the hotel was fantastic, right in the heart of the city. It made it easy for us to explore all the Christmas markets and attractions in the area. The staff were also incredibly friendly and helpful, offering great recommendations for local restaurants and sights to see. Furthermore, the room was clean and comfortable, providing a cozy and relaxing environment during our stay.

The only downside we experienced was the noise from ongoing renovations in the hotel. It was a bit disruptive at times, especially during the day.

We had a great time here! The location was perfect for us, really close to the city center, shopping district, and good restaurants. The service was fantastic, from the very friendly and helpful reception staff to the amazing chef who cooked us delicious meals. The room was

Honestly, we have no complaints about this place. We highly recommend it to anyone looking for a comfortable and convenient stay.

Very clean, comfy bed, central location, helpful staff, lovely room decor, modern bathroom.

Nothing I didn't like to be fair.

Friendly and helpful staff! They provided a cute teddy bear for my baby to keep, which made our stay extra special. The temperature control in the room was great, and we loved the fact that there was a water measurer available. Additionally, the location of the hotel was perfect, with easy access to key attractions and public transportation.

It was crowded and noisy, and the service was incredibly slow. Our first course arrived over an hour after we ordered, and it seemed like there were not enough plates to go around.

I recently stayed at the Best Western Plus in the Old Town for a few nights. The hotel's location was amazing, right in the heart of the city and only a short walk from the train station. The room was modern and well-equipped, with amenities like AC, a mini fridge, and a coffee maker. The staff at reception were friendly and helpful, and there were supermarkets nearby for convenience. I had a comfortable and enjoyable stay.

I can recommend this hotel.

loved the hotel, beautiful & comfy, perfect location, friendly staff, great for day trips, public transportation card included, exceeded expectations

inconsistent room sizes

Great eco-friendly policies. Friendly staff. Good location between old town and new town, within walking distance to attractions. Clean and well-appointed rooms. Conveniently located next to a supermarket and good eateries nearby.

Best Western Plus Hotel provided excellent customer service. The staff were helpful and accommodating, allowing us to add an extra person to our room for a small additional fee. The hotel's family-friendly environment and perfect location in the old city of Bern made our stay enjoyable. The rooms were clean and the shower had a cool digital device for water usage. The breakfast was superb, with a variety of options and great coffee. The hotel also had a panorama bar with a fantastic view of the city.

Couldn't stay longer 😔

The value for money at Best Western Plus was excellent, with a clean room, spacious bathroom, and comfortable bed. The hotel's location in the city center was perfect, with easy access to main attractions and the train station. The staff were friendly and helpful, providing great service throughout our stay.

The hotel breakfast could have had stronger water pressure in the shower.

Excellent location, spacious and comfortable room, friendly and helpful staff, good breakfast, convenient for public transport, close to shops and restaurants.

There was nothing I didn't like.