Lovely spacious room, excellent welcome, accommodating staff, fair breakfast options, modern and stylish hotel, charming and helpful staff.

Nothing everything was great.

Spacious rooms and friendly staff. Convenient bus stop nearby. Breakfast could cater to more dietary preferences. Modern design with clean rooms. Night receptionist offered great restaurant recommendations and went the extra mile to assist with parking.

The hotel is conveniently located close to the very centre of Lugano, making it a highly recommended choice. The rooms are clean and modern, with well-appointed facilities and comfortable beds. The staff is friendly and helpful, going out of their way to provide excellent service. The breakfast buffet offers a good variety of options, ensuring a satisfying start to the day. Additionally, the hotel provides small touches that make a difference, such as offering complimentary coffee and tea to tired guests.

The narrow driveway down to the parking garage requires careful maneuvering when driving, which can be a minor inconvenience.

The room was new, clean, and very spacious. The staff was very helpful and friendly. The location was perfect for my business trip, with everything I needed within walking distance.

The noise from the surroundings made it difficult to sleep, and the bed was quite uncomfortable. while the hotel had its positive aspects, the negative aspects made for an overall less-than-ideal experience.

I had a wonderful stay at this hotel. The location was perfect for me, not too far from the center but also not right in the busy part. It was within easy walking distance from everything I wanted to see and do. The staff here were exceptional, they were friendly, welcoming, and always ready to help. They gave great recommendations for restaurants and bars in the area. The room I stayed in was clean and spacious, and the amenities provided were top-notch. I had everything I needed, from ironing facilities to a mini-bar. The soundproofed rooms ensured a peaceful night's sleep, and the terrace was a nice touch to relax and enjoy the view. I highly recommend this place to anyone looking for a comfortable and convenient stay.

I had a great experience at this hotel. I would definitely recommend it to others.

The value for money was excellent, with clean and comfortable rooms that had free minibar and reliable wifi. The hotel's location was perfect, just a short walk to the city centre, and the staff were incredibly friendly and helpful throughout our stay.

The food for breakfast could have been improved with a wider variety of options.