The hotel was in a fantastic location, right in the heart of the city. It was so convenient to be able to walk to all the major attractions and shops. The staff were amazing - they were always friendly, helpful, and willing to go the extra mile to ensure our stay was enjoyable. We also loved the fact that the hotel provided free transport passes, making it easy to explore the city without having to worry about additional costs.

The noise level in the hotel. There were times when we were disturbed by guests arriving late at night, which affected our sleep.

We had a fantastic stay at a well-located hotel just a few minutes from the train station. Despite being in a small street, it was safe and quiet. We highly recommend choosing a room that faces the courtyard, particularly on the top floor. These rooms are beautifully decorated and even have a balcony. the staff was incredibly friendly, with special thanks to Karine and her colleague at the reception, who were extremely kind and helpful. our experience at the Excelsior was amazing, the room was spacious with all the necessary facilities, and the breakfast at the restaurant was great.

Hard to think of anything 🤔

The hotel's location was perfect, near the main station. The room was spacious, with a large bathroom and a separate wardrobe area. The cleanliness and comfort of the room were exceptional. The included breakfast was a perfect start to the day.

Nothing, all great.

the location is excellent, close to all transportation options and within walking distance of many attractions. the room was spacious, stylish, and impeccably clean. the bed was incredibly comfortable, and the bathroom was large with a luxurious walk-in shower. We especially enjoyed having a private balcony to relax on and take in the view of the mountains and old town rooftops. the staff were friendly, helpful, and multilingual, making our stay even more enjoyable. the buffet breakfast provided ample choice to suit our needs. a great experience at Excelsior.

Nothing for me 😊

My recent stay at Excelsior in Geneva was fantastic. The location was perfect, close to the station but tucked away on a quiet street. The rooms were spotless and had a perfect mix of modern facilities and old world charm. I was pleasantly surprised by the reasonable price. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The breakfast was delicious, apart from the coffee. I highly recommend this hotel for your stay in Geneva.

The room was spacious and warm, perfect for the winter. The hotel is conveniently located near the train station and the main retailer, with plenty of restaurants nearby. The staff were friendly, helpful, and fluent in English. The breakfast was included in the room rate and exceeded expectations.

Everything was spot on.

It is just a short walk from the train station, making it very convenient for travelers. The rooms are comfortable and well-equipped, with a table next to the bed for work or leisure. The bathroom facilities are good, and some rooms offer great views across the city. Breakfast is included in the stay and served with a nice view of the street.

Everything was fine during my stay.

The breakfast was a real treat with a wide choice and the scrambled eggs were particularly delicious. the location was super convenient, being close to the bus station and nearby shopping options. the staff were polite and helpful.

The temperature in the room was too high and I couldn't find a way to regulate it properly. the early morning noise from the street cleaners was bothersome, although I know that's not something exclusive to this hotel.

I recently stayed at the Excelsior hotel in Geneva for a few nights and had a fantastic experience. The hotel's location is superb, with just a 5-minute walk from the train station and the beautiful lake. The room was functional, very clean, and had modern amenities like a safety deposit box and a small fridge. The breakfast selection was impressive, with a good variety of choices, including hot options. The staff were incredibly helpful, providing recommendations for places to eat and giving me a map to navigate the city. The hotel is conveniently situated near the famous department store 'Manor' and other great shops and cafes.

Lovely bar and restaurant with delicious food and drinks. Free Wi-Fi and helpful staff. Great location for shopping.

Who needs air conditioning in the summer? A hot and sleepless night, what a treat!

Friendly reception staff, made modifications to our reservation. Magnificent suite despite 3-star rating. Close to train station, Lake Geneva, and Old City. Spacious double room with minimal noise. Clean rooms with modern bathrooms and free coffee. Good breakfast with variety of options.

The hotel is in a convenient location, with shops and restaurants nearby. The train station is just a short walk away, making it easy to explore the city center. The rooms are clean and comfortable, with helpful staff available. The breakfast selection is good, with a variety of options to choose from.

The rooms do not have air conditioning, which may be uncomfortable during hot weather.

I had a really convenient stay at a centrally located hotel in the heart of the city. The room came with a city transport pass, making it easy to explore Geneva. But the highlight of my stay was the friendly and helpful staff at reception who made me feel welcome.