The angled lake view from our room was surprising and sublime. The free public transportation passes and the complimentary lake cruise coupon were great perks. The hotel's location above the Fest'Neuch venue was perfect. The breakfast on the sunny terrace overlooking the lake was heavenly. The staff was very friendly and helpful.

Felt completely relaxed, nothing to complain about.

The location of the hotel is extremely convenient, as it is right across from the train station, making it easy to get around. Additionally, being on top of the hill provides a marvelous view of the city and the lake. The staff at the reception is very welcoming and helpful, providing free parking, public transport cards, and plenty of information about the area.

One minor downside was the lack of in-room coffee or hot water facilities.

We had a wonderful stay at a conveniently located hotel. The room was modern, clean, and practical, with a comfortable bed and a spacious desk. The gourmet restaurant served delicious meals and desserts, and the staff, especially Aziz, made us feel welcome and well taken care of. The hotel even allowed us to use a meeting room without extra charge. we had a great experience at Hotel Alpes & Lac.

In front of Station, this hotel boasts a convenient location, directly across from the train station. Guests can enjoy easy access to transportation and explore the city. the hotel is by the lakeside to the Laténium, offering beautiful views for those who appreciate nature. The rooms are clean and well-equipped, with comfortable beds and spacious bathrooms. The staff is friendly and helpful, ensuring a pleasant stay. Breakfast offers a variety of options, including cold cuts, bread, cereals, and fruits. However, some guests felt that the breakfast could benefit from the addition of warm food and vegetables.

This hotel is conveniently located right next to the railway station, making it incredibly convenient for travelers. The rooms offer a beautiful view of the lake, allowing guests to enjoy the stunning scenery. The breakfast served here includes a variety of local products and even offers vegan options, catering to different dietary preferences.

All was in order.

stayed here before in neuchatel & alpes & lac exceeded expectations. spacious, quiet room with spectacular lake views. friendly staff, good restaurant, convenient location. no credit card imprint, just key & info. will definitely return!

No tea or herbal tea in room.

Great hotel, refurbished with care, excellent location, helpful staff, fantastic lake view.

For us it was ideal.

The hotel offers a comfortable room, good breakfast with delicious cheese, a variety of fruits and breads. The location is convenient, right in front of the station, with beautiful views. The two ladies, Jessica and Felicie, provide excellent service and helpful advice in perfect English.

Felt like home, no complaints whatsoever.

I recently stayed at Hotel Alpes & Lac for four nights and had a wonderful experience. The location is superb, right opposite the train station and with easy access to the main shopping area and lakeside attractions. The room was clean, with a nice corner view and a comfortable bed. The staff were very friendly and accommodating, allowing us to store our luggage after check-out. I also enjoyed the self-serve breakfast with a great coffee machine. I will definitely be back!

I highly recommend this hotel.

Conveniently located in front of the train station, the hotel offers clean, renovated rooms with a view of the city and lake. The breakfast is good value for the price. For late arrivals, there is a small Chinese restaurant nearby. a pleasant stay with great proximity to transportation and dining options.

Loved the breathtaking views of the lake and mountains from our room, and the clean, modern bathroom. The hotel’s location was perfect for exploring the city and surrounding areas by foot or public transportation. The breakfast had a great variety of options and was very tasty.

The room was a bit on the smaller side, especially for a romantic escape. The lack of air conditioning made it a bit uncomfortable at times, but opening the window helped.

This hotel is perfect for exploring the town - it's conveniently located near the lake, allowing you to easily take the funicular or enjoy a pleasant walk down to the city center. The quiet rooms offer excellent views of the lake, and the staff provides friendly and attentive service. The breakfast selection is very good, with delicious saucisse, cheese, and eco jams. Plus, the value for money is great!

No improvement needed - everything was ok!