The location was perfect, just a short walk to the main street and with a breathtaking view of the Matterhorn. The hotel facilities were top-notch, including a spa that we enjoyed after a long day on the slopes. We also loved the fact that we could make use of the hotel transfer service from the train station, making our arrival hassle-free. The staff at the hotel were exceptional, always friendly and helpful. And let's not forget about the breakfast - it was absolutely delicious, with homemade breads and jams that we couldn't stop eating.

Nothing that we didn't like.

The value for money at Bella Vista was fantastic, with a nice and modern room and beautiful views of Zermatt. The staff treated me like family and were extremely accommodating, offering great knowledge of the area.

The breakfast menu could be improved with more variety.

I recently stayed at the Bella Vista in Zermatt and had a great experience. The room I stayed in was recently renovated and had a lovely view of the Matterhorn from the balcony. The room was clean and comfortable, with plenty of space for my belongings. The staff at the hotel were friendly and accommodating, making me feel welcome during my stay. The breakfast provided was delicious, with a variety of options to choose from. The location of the hotel was also convenient, just a short walk from the main town. I had a wonderful stay at the Bella Vista and would highly recommend it to others.

From the moment we arrived, Fabbrice made us feel like family. The view from the deck of the breakfast room was breathtaking - the golden sunshine on Mt. Matterhorn was a once-in-a-lifetime experience! The room had a partial view of the Matterhorn and the balcony gave us an even better view. The buffet was generous, with delicious homemade products. The spa was well-equipped and the massages were top-notch. The staff was friendly and helpful, and the location was perfect for exploring the town. We will definitely be back!

Would be happy to recommend this hotel.

Beautiful traditional characteristics, nice modern room, beautiful view, clean, friendly staff, knowledgeable about the area.

Nothing to mention.

The hotel's location is perfect for exploring all that Zermatt has to offer. It's within walking distance to the town center and also conveniently close to the funicular that takes you to Sunnegga, making it great for both exploring on foot and hitting the slopes. The rooms are incredibly peaceful and quiet, providing a tranquil retreat after a long day. Plus, the beautiful view of the Matterhorn is simply breathtaking. The breakfast spread at this hotel is a delicious treat, with a wide variety of homemade products and eggs cooked to order. It's not only tasty, but also economically priced for Switzerland.

Everything was just okay, no improvements needed.

The staff treated us like family, making us feel extra loved and valued. The breakfasts were superb, all homemade and delicious. Laundry service was fantastic, and the in-house shuttle service was convenient. The hotel's location provided a fantastic view of the Matterhorn, and it was a great starting point for walks into town. The recommendation for a helicopter ride to the top of the Matterhorn was incredible.

Felt great, no complaint.

We were blown away by the warm welcome and attention to detail at Bella Vista. The staff went above and beyond to ensure our comfort, from picking us up at the railway station to leaving a thoughtful gift in our room. The breakfast was delicious and the spa was the perfect way to relax after a long day of hiking. I highly recommend Bella Vista for a fabulous stay in Zermatt.

During our 12-day trip to Switzerland, we stayed at Hotel Bella Vista in Zermatt. The breakfast was excellent, with table service for coffee and tea. The homemade cookies in the lobby were a great touch. The hotel had beautiful traditional characteristics, but our room was modern and had a stunning view of the Matterhorn. The staff were extremely nice and knowledgeable about the area. They recommended a fantastic hiking trail and the cheese fondue was a highlight. Bella Vista and its friendly staff provided top-tier service.

Couldn't recommend this hotel more.

The pick-up service from the rail station was a great convenience, and the staff were all lovely, enthusiastic, and efficient. the location of the hotel was easy walking distance to the old town, restaurants, and shopping.

The room was quite small with no space for luggage, which was a bit inconvenient. Additionally, the hotel is situated on a steep hill, so guests with limited mobility may find it difficult to climb stairs or walk uphill.

The hotel had an amazing view of the surrounding mountains, which made for a picturesque backdrop during our stay. the cozy ambiance of the hotel added to the overall charm of the experience. Additionally, the staff was friendly and welcoming, making us feel right at home.

Inconvenient Location and Small Rooms. One downside to the hotel was its location, which was quite far from the main area.

The hotel had a warm and welcoming atmosphere, with friendly staff who were always ready to help. the breakfast spread was delicious, and we loved the evening snacks by the open fire. the location was perfect, just a short distance from the ski lift and easy to ski back to. the balcony in our family room provided amazing views of the surrounding area.

The uphill incline to reach the hotel was a challenge with heavy luggage, so it's best to arrange for a shuttle pick-up from the train station. the hotel was fantastic and we had a great stay.

Generous buffet, homemade products, friendly and helpful staff. Astonishing terrace view. Well-equipped SPA with great massages.

The view from Bella Vista was truly spectacular, especially with all the snow in January. The staff were wonderful and made me feel spoiled throughout my stay. The breakfasts were lovely and the evenings by the log fire were cosy. The hotel had a warm and alpine feel, making it perfect for after skiing. The rooms were beautiful and comfortable, with a large bathroom and a living room with a fridge and hot water pot. The homemade jams and breads at breakfast were delicious, and the variety of teas and assortment of food was impressive. The spa was a great way to relax after a day on the slopes, with an infrared sauna and steam room. The location was convenient, with a short walk to the lifts and town. The hotel had a personal touch, with friendly and attentive staff who made me feel welcomed. I would highly recommend Bella Vista for a cozy and remarkable stay in Zermatt.

Excellent breakfast, with table service. Homemade cookies in the lobby. Great view from the outside deck. Beautiful old traditional characteristics on the outside. Nice and modern room with a beautiful view. Clean property with extremely nice and accommodating staff. Knowledgeable about the area. Delicious cheese fondue. Comfortable and stylish suite with direct garden access. Unblocked view of a famous mountain. Superb homemade breakfast. Amazing staff, treated us like family. Details made us feel extra loved and valued. Special birthday surprise. Homemade and delicious breakfast.