The hotel's underground pathway to the thermal spa is convenient. Polite and helpful staff. Great package with spa access + chocolate factory visit. Amazing breakfast buffet with fresh local products.

Nothing, no complaints at all.

Fantastic location with stunning mountain views. Spa is well-organized and relaxing. Breakfast is fresh and delicious, with proactive staff. Vegan food options available and can be delivered to rooms. Reception staff is friendly and professional, resolving billing issues promptly.

A Warm Welcome and Beautiful Surroundings

During our stay at Hotel Cailler, we were greeted with a warm and friendly reception, making us feel instantly at home. The hotel's location provided breathtaking views of the stunning Gruyère countryside and majestic Moléson mountain. We enjoyed the convenience of having a balcony in our room, where we could relax and take in the scenic beauty. The room itself was spacious and comfortable, easily accommodating our needs. The town of Charmey was a charm to explore, with its authentic Swiss homes and the delightful sight of cows and livestock on nearby farms. The hotel's proximity to the Gruyères area allowed us to easily explore the surrounding attractions. The highlight of our stay was the wonderful breakfast buffet, offering a wide variety of delicious options that kept us satisfied well into the afternoon. we had a fantastic experience at Hotel Cailler and would highly recommend it to others.

We spent Easter holidays at a hotel in the midst of beautiful landscapes. the underground access to the spa was a key advantage offered along with the unforgettable fondue dinner. the breakfast selection was also noteworthy.

The amenities were not easy to open and some unpleasant smells existed in the bathroom.

The picturesque location of the hotel in a charming Swiss village is perfect for a relaxing getaway. Guests can enjoy the authentic Swiss ambiance and explore the local bakery and nearby town. The rooms are cozy with beautiful wooden decor and clean, well-equipped bathrooms. The friendly staff go the extra mile to ensure a pleasant stay, providing complimentary chocolates and being accommodating to families with children. The breakfast buffet offers a wide variety of delicious options to start the day. Guests can also take advantage of the free passes to visit the nearby attractions such as the thermal baths and chocolate factory.

I recently had a wonderful stay at this luxurious 4-star hotel. The location was absolutely perfect, with direct access to the thermal baths. I loved being able to relax and unwind in the baths whenever I wanted. The view from my room was amazing, and the room itself was modern and comfortable. The staff were incredibly kind and polite, and the service I received was top-notch. The breakfast provided was lovely, with a variety of options to choose from. this place exceeded my expectations and provided enhanced comfort and quality services.

I highly recommend this hotel to everyone, as it truly exceeded my expectations and provided a luxurious stay.