As women traveling alone, we loved the personalized service and welcoming atmosphere. The staff went out of their way to make us feel like treasured guests. The included breakfast buffet had a wide variety of options, and we especially enjoyed the custom-order eggs. The hotel arranged for shuttle service to and from the train station, which was a huge convenience. The comfortable beds provided a great night's sleep, and the room designs were unique and artistic. We also loved being able to enjoy the magnificent views of the Matterhorn from our windows. The wellness/spa area was incredible, with amenities like a stainless steel pool, sauna rooms, and a relaxation area.

Felt so at home, no complaints.

The value for money was excellent and the room felt like a cozy home away from home. The hotel's location was perfect, with a stunning view of the Matterhorn Glacier from the balcony, and the staff were incredibly friendly and helpful.

The only thing that could have made breakfast even better would be more variety in the choices offered.

Excellent pick-up service from train station, stunning terrace with wine, immaculate room for honeymoon, helpful and kind staff, best hotel breakfast, highly recommended.

I had a fantastic stay at this hotel. The cleanliness was exceptional, with well-maintained rooms and common areas. The hotel facilities were top-notch, especially the beautiful pool with a breathtaking view of the mountains. Transportation was convenient, as the hotel was located right next to the Matterhorn express bubble and gondola. Additionally, the hotel was right next to the elevator for easy access to the hiking trails. The breakfast served at the hotel was exceptional, offering a delicious variety of dishes. Lastly, the staff was friendly and provided excellent service throughout my stay.

Nothing to fault.

We had an amazing stay at Hotel Matterhorn Focus. The staff went above and beyond to help us when my wife left her passport and money belt behind. They were incredibly helpful and ensured that we got everything back safely. The breakfast buffet was also great, offering a wide variety of delicious options. we highly recommend this hotel for its exceptional staff and fantastic breakfast.

I got great value for my money at the Matterhorn Focus Design Hotel. The room was amazing with a view of the Matterhorn and a patio to enjoy it from. The location was perfect, right next to the cable car to the glacier paradise. The staff treated me like royalty, making my stay truly memorable.

The breakfast selection could have been better with more variety.

We loved the warm welcome and attentive care from the staff, plus the wonderful setting with scenic views over Zermatt town and the Matterhorn. The cable car to Matterhorn glacier is right next door. The spa and warm pool are very therapeutic after a sporty day out. Complimentary tea and pastries in the afternoon.

Not obvious to find.

I absolutely loved my stay at this hotel! The location was perfect, right next to the ski lifts and cable cars running up to the majestic mountains. It made it so convenient for me to indulge in my favorite snow activities. The service was top-notch, with room service available 24/7 and the housekeeping staff ensuring my room was always clean and comfortable. The hotel even provided a shuttle service, making it easy for me to explore the surrounding areas.

I would recommend this hotel to everyone looking for a luxurious and comfortable stay. It truly exceeded my expectations in every aspect.

Beautifully designed hotel, stunning views, great location, attentive staff, comfortable room. Highly recommended.

All was perfect.

The staff was extremely friendly and went above and beyond to make our stay special. They even left Easter treats in our room! The location was perfect, right next to a ski lift which made it super convenient for us to enjoy some spring skiing. The best part was definitely the view from our room - we had a stunning view of the mountains, including the famous Matterhorn. The rooms were beautifully designed and had all the necessary amenities for a comfortable stay.

The only downside was that there was no restaurant in the hotel for dinner. While they did offer snacks and light meals, we had to walk about 1 km to the center of the village for a proper dinner.

Unique design, helpful staff, ideal ski location, close to shopping and dining, extensive breakfast, excellent afternoon snacks.

We had an amazing stay at this hotel! The location is perfect, with cable cars running up to the beautiful mountains right next to the hotel. The service was excellent, with 24-hour room service, laundry, and a free shuttle service to and from the train station. Our room was spacious and comfortable, with a sitting area and a terrace that had a stunning view. The breakfast was delicious and plentiful, with a wide range of options to choose from. The highlight for us was the spa and wellness center, with an indoor-outdoor pool, sauna, steam room, and more. The staff were friendly and attentive, making us feel right at home. we highly recommend this place to anyone visiting this area!

Conveniently located near gondola, ideal for skiing and hiking. Relaxing self-service spa and excellent staff. Delicious breakfast with daily dish updates. Beautiful pool area with stunning mountain view. Combination of Airbnb and hotel service with accommodating staff.

I had an excellent experience staying at this hotel. The location was perfect, as it was very close to the cable car station, making it convenient for skiing and hiking. The room was comfortable and had a nice seating area, and the bathroom was clean and well-maintained. The staff were friendly and attentive, providing valuable suggestions and trip ideas. The breakfast was tasty and had a lot of choices. I also enjoyed the free afternoon snacks and the beautifully designed wellness area with an indoor-outdoor pool, sauna, and steam room.

Beautifully designed hotel, interesting local craftsmanship, excellent breakfast, warm and friendly staff, convenient location near lift station.

Almost perfect.