Mandarin Oriental Palace, Luzern Hotel, Lucerne (Switzerland) - Deals & Reviews

Catch all boat tours from the hotel.

Room air conditioning only comes on at a certain temperature, but can be adjusted if needed.

The breakfast buffet offered a wide variety of food options, including croissants and cereal. The room had excellent facilities and a lovely welcome with fruit, nuts, and notes. The location provided breathtaking views of the mountains and lake, and was a short walk from the town center. The staff were extremely friendly and helpful throughout our stay.

Exceptional experience. Clean and luxurious. Polite staff treated us like the only guests. Attention to detail. Complimentary upgrades, welcome tea, fresh water, and sweets. Professional spa team accommodated us. Wide selection of delicious buffet breakfast. Excellent facilities in double room with lake view. Spectacular mountain and lake views. Friendly and helpful staff.

The breakfast buffet was amazing, with a wide variety of delicious food options. the hotel had a great location, offering stunning views of the mountains and the lake. It was also conveniently located just a short walk from the main area of town.

The staff at the hotel were not very helpful or friendly. They seemed indifferent to our needs and did not go out of their way to make us feel welcome.

As trekkers and a group of friends, we loved the friendly and informative staff. The hotel may be a little dated, but the comfortable and relaxed room with a view over the lake was exceptional. The hotel made a huge effort for New Year's Eve and the fireworks display, making our stay memorable.

Felt cosy, no complaints whatsoever.

The value for money was excellent, and the room was comfortable and relaxing with a stunning view of the lake. The hotel's location was perfect, and the staff were friendly, informative, and went above and beyond to make our stay special.

The breakfast experience could be improved by ensuring that all reservations are accurately communicated to the restaurant staff.

The buffet breakfast had a wide selection of food, from croissants to cereal. The double room with lake view had excellent facilities, including a welcome bowl of fruit and nuts. The location offered spectacular views of the mountains and lake, just a short walk from the town. The staff were extremely friendly and helpful. Will definitely return!

Luxurious and clean with attentive staff, providing small details like a welcoming tea and complementary upgrade. Professional spa team accommodated us despite being fully booked. Perfect location by the lake, with friendly and helpful staff. Acceptable room size, but interconnection room facilities could be improved.

The staff, reception, manager, breakfast staff, location, buffet breakfast.

Can honestly say there wasn't anything not to like.

The staff were friendly and helpful. The room was comfortable with a nice view. They made an effort for New Year's Eve and the firework display. The buffet breakfast had a wide selection and the room facilities were excellent. Spectacular views of the mountains and lake.

Exceptional experience, clean & luxurious premises, polite & attentive staff, attention to detail, welcoming tea, complementary upgrade, thoughtful extras, professional spa team, great location on the lake, friendly & informative staff, comfortable & relaxed room, stunning lake view, special New Year's Eve celebration, luxurious car service, friendly reception & concierge staff