Catch all boat tours from the hotel.

Room air conditioning only comes on at a certain temperature, but can be adjusted if needed.

The breakfast buffet offered a wide variety of food options, including croissants and cereal. The room had excellent facilities and a lovely welcome with fruit, nuts, and notes. The location provided breathtaking views of the mountains and lake, and was a short walk from the town center. The staff were extremely friendly and helpful throughout our stay.

Exceptional experience. Clean and luxurious. Polite staff treated us like the only guests. Attention to detail. Complimentary upgrades, welcome tea, fresh water, and sweets. Professional spa team accommodated us. Wide selection of delicious buffet breakfast. Excellent facilities in double room with lake view. Spectacular mountain and lake views. Friendly and helpful staff.

As women traveling alone, we loved the warm and welcoming staff who made us feel comfortable throughout our stay. The reception and concierge staff were extremely friendly and accommodating. The attention to detail, from the welcoming tea at reception to the complementary room upgrade, was exceptional. The buffet breakfast offered a wide selection of delicious food, including croissants and cereal. The spa team also went out of their way to squeeze us into their fully booked program. we highly recommend this hotel for its excellent facilities and friendly staff.

We felt incredibly spoilt during our stay, with no complaints whatsoever.

The breakfast buffet was amazing, with a wide variety of delicious food options. The hotel had a great location, offering stunning views of the mountains and the lake. It was also conveniently located just a short walk from the main area of town.

The staff at the hotel were not very helpful or friendly. They seemed indifferent to our needs and did not go out of their way to make us feel welcome.

As trekkers and a group of friends, we loved the friendly and informative staff. The hotel may be a little dated, but the comfortable and relaxed room with a view over the lake was exceptional. The hotel made a huge effort for New Year's Eve and the fireworks display, making our stay memorable.

Felt cosy, no complaints whatsoever.

The value for money was excellent, and the room was comfortable and relaxing with a stunning view of the lake. The hotel's location was perfect, and the staff were friendly, informative, and went above and beyond to make our stay special.

The breakfast experience could be improved by ensuring that all reservations are accurately communicated to the restaurant staff.

The buffet breakfast had a wide selection of food, from croissants to cereal. The double room with lake view had excellent facilities, including a welcome bowl of fruit and nuts. The location offered spectacular views of the mountains and lake, just a short walk from the town. The staff were extremely friendly and helpful. Will definitely return!

The stunning views from our room were breathtaking, providing the perfect romantic backdrop for our escape. We were also impressed by the friendly and informative staff who went out of their way to make us feel welcome and comfortable. Additionally, the hotel's prime location allowed us to easily explore the city and enjoy its attractions.

Furthermore, the lack of control from the higher management team was evident in certain aspects of our stay. Despite these issues, the restaurants, bar, and cigar rooms were enjoyable, providing a nice atmosphere for relaxation.

Luxurious and clean with attentive staff, providing small details like a welcoming tea and complementary upgrade. Professional spa team accommodated us despite being fully booked. Perfect location by the lake, with friendly and helpful staff. Acceptable room size, but interconnection room facilities could be improved.

The staff, reception, manager, breakfast staff, location, buffet breakfast.

Can honestly say there wasn't anything not to like.

The staff were friendly and helpful. The room was comfortable with a nice view. They made an effort for New Year's Eve and the firework display. The buffet breakfast had a wide selection and the room facilities were excellent. Spectacular views of the mountains and lake.

Exceptional experience, clean & luxurious premises, polite & attentive staff, attention to detail, welcoming tea, complementary upgrade, thoughtful extras, professional spa team, great location on the lake, friendly & informative staff, comfortable & relaxed room, stunning lake view, special New Year's Eve celebration, luxurious car service, friendly reception & concierge staff

The staff were amazing - friendly, informative and willing to assist. The hotel may be a little dated but we immediately felt comfortable and relaxed in the room. Having the view over the lake was exceptional. The hotel on New Year's Eve went to an enormous effort, which made us feel special and the night was entertaining and very enjoyable.

Nothing, no complaints at all.

Excellent staff, clean and luxurious. Spectacular lake and mountain views. Good breakfast buffet and room facilities. Helpful and friendly spa team. Convenient location near town.