We loved the central location of this hotel, it made it so easy for us to explore all around. The Interlaken center was just a short walk away, and the eastern train station and Hardberg funicular were also close by. The breakfast here was really nice, with a good selection to choose from. The staff, especially Abdul and the assistant manager Karim, were incredibly helpful and gracious.

We would recommend this hotel to everyone.

Excellent service, clean and spacious room, free sauna, delicious dinner, convenient location

Nothing, all was good.

We had a fantastic stay at this hotel. The vintage palace style and comfortable rooms were a delightful surprise. The beautiful view from the rooms added to the charm. The breakfast buffet was diverse and delicious, offering a range of options to satisfy our appetites. The staff, including the helpful manager Mr. Karim, provided us with all the necessary information and support we needed. The hotel's spa and sauna, available on reservation, provided a relaxing experience. The front desk staff were accommodating and gave us great suggestions for places to visit. The hotel's location was perfect, being close to both the train station and the town center.

Absolutely nothing.

Fantastic location, spacious rooms, excellent meals, courteous staff, fast wifi.

None.

Convenient location near train station and town. Spacious room with ample windows. Attentive and friendly staff. Delicious breakfast. Complimentary shuttle service to train station.

We absolutely loved our stay at this luxurious hotel. The location was perfect, situated between the train station and the pier, making it easy to explore the area. The front of house staff was incredibly friendly and helpful, ensuring that we had a comfortable and enjoyable experience. The room itself was spacious and impeccably clean, with a very comfy bed. We also had access to a fantastic spa and sauna room, which we enjoyed every day. Additionally, the buffet breakfast was delicious and had a great variety of options. the hotel exceeded our expectations in terms of comfort, cleanliness, and amenities.

Although our stay was excellent overall, we did encounter a couple of minor issues. we initially had a room that did not meet our expectations for a 4-star hotel.

The service staff was super friendly and welcoming, making us feel right at home. Our room was jaw-droppingly spacious, giving us plenty of room to relax and unwind. From the incredible views on our balcony to the luxurious and charming decor, the room exceeded all expectations. The bed was mind-blowingly comfortable, ensuring a good night's sleep. The hotel's location was perfect, situated conveniently between the main transport hubs and the vibrant old town with its amazing dining options. The front of house staff were helpful and friendly, making our stay even more enjoyable. The room was spotlessly clean, and the facilities, including free Wi-Fi, a fitness centre, indoor swimming pool, and spa & wellness centre. our stay was simply exceptional, leaving us feeling completely satisfied and eager to return.

I had a wonderful stay at this place. The staff was truly exceptional, going above and beyond to provide excellent service. The location in this nice area made it easy to walk to train stations and boat piers. The free Wi-Fi in rooms made it convenient to stay connected and the room service and dry cleaning made my stay hassle-free. The facilities like the leisure spa and wellness center with an indoor swimming pool, sauna, steam room, and Turkish bath were wonderful, and the sun terrace and garden area were perfect for relaxing. The room was comfortable and well-equipped with amenities like the in-room safe, mini-bar, and flat-screen TV.

This hotel is highly recommended for families with children.

The hotel was conveniently located near various restaurants and cafes, making it easy to find dining options during Christmas. The rooms had a charming old-world charm to them, with authentic details that added to the overall atmosphere. The hotel provided excellent views of the surrounding area, allowing us to enjoy the beautiful scenery during our stay.

The front desk staff seemed overwhelmed and often forgot small requests such as providing adaptors or serving drinks at the bar. There were construction works happening in a nearby building, which caused some noise disturbance early in the morning.

My friends and I recently stayed at a hotel near Interlaken OST station, and it was a fantastic experience. The location was perfect, as it was just a short walk away from the train station and the city center. The room we stayed in had a regal feel, with a spacious layout and beautiful views of the surrounding mountains. The bathroom was well-maintained and had quality amenities. The service at the hotel was exceptional, with the staff being cooperative and accommodating. We also enjoyed a delicious breakfast buffet with a great selection of dishes. All in all, it was a memorable stay.

The check-in process was a bit slow.

During my stay at the Mgallery Collection hotel, I had the pleasure of experiencing the most spacious and tastefully laid out suite. The bathroom was luxuriously spacious, and the overall room size was larger compared to other hotels in the area. It truly exceeded my expectations in terms of comfort and design. Being able to relax on the large balcony, shared with other guests, was an added bonus. Additionally, the breakfast offered a wonderful selection and even included refreshing mimosas. The hotel's location was also perfect, with close proximity to the train station and a variety of restaurants. I highly recommend this hotel for its excellent accommodations and superb service.

paragraph: The hotel management was prompt and positive in addressing our concerns. Complimentary drinks on arrival were appreciated. Excellent meals and service at the Verandah restaurant. Convenient location near the train station. Great wifi and friendly staff.

Paragraph: Nothing all good.

I had a fantastic stay at this hotel! The location is excellent, just a short walk from the Ost train station. The cleanliness of the hotel was exceptional, and the facilities were top-notch. The parking area behind the hotel was spacious and reasonably priced. The staff, especially Miss Tetiana, went above and beyond to make my stay enjoyable. The breakfast buffet was delicious, and the variety of options was impressive. I was highly satisfied with the hotel's amenities and service.

Nothing not to love.

The location of the hotel was excellent, with easy access to the train station and beautiful views of the mountains from the balconies. The breakfast buffet was also very nice, with a variety of options and even Veuve Clicqout champagne.

There were a few negative aspects to our stay. The breakfast staff was .

Beautiful vintage theme, excellent quality breakfast with a variety of produce. Helpful and friendly staff, especially Emirilda and Gabriela. Comfortable bedding and pillows, leading to a lovely stay. Stunning view from the room. Impressive marble staircase, and 5-minute walk to the Harder Kulm funicular.