Family-friendly with free bicycles, arcade games, and onsen-style hot tub.

Felt secure, no complaints to mention.

We enjoyed the stunning lake and mountain views. the hotel provided free bikes to explore the area easily. the restaurant served a delicious and diverse breakfast. the staff was very friendly and helpful.

Nothing to be mentioned; all aspects exceeded expectations.

The hotel's location offers stunning views of the lake and city. Bikes provided for exploring the top-rated bikeway. Buffet meals feature a mix of local and international cuisine. Spacious room with Japanese style living room and balcony. Friendly staff make for a comfortable stay.

Great value for the money with a room overlooking the lake, big bathroom, and comfy bed. the hotel's location is superb, right by the beautiful lake, and the staff were incredibly friendly and helpful.

The breakfast experience would be improved by offering a greater variety of protein options for guests.

This place is located right beside the lake, offering stunning views and a serene environment. The hotel is directly on the bike path, making it convenient for guests who want to go for a jog or bike ride. The room amenities are top-notch, with ironing facilities, a mini-bar, and a comfortable sitting area. The staff, especially the front desk manager and the driver, provided excellent service and were very accommodating. The free shuttle service was a bonus, and we were able to explore the area without any hassle. The leisure facilities, including the jacuzzi and sun terrace, provided a relaxing and enjoyable experience. The free Wi-Fi in public areas allowed us to stay connected while enjoying the hotel's beautiful garden.

We highly recommend this hotel to our friends.

Polite staff, spacious and well-decorated rooms, balcony with lake view, direct access to lakeshore bike path, delicious breakfast buffet, comfortable tatami-style Japanese room.

No.

The hotel is conveniently located near the busy pier where the tour boats depart, making it easy for couples to explore Sun Moon Lake. Additionally, it is situated next to the picturesque boardwalk that encircles the lake, offering a romantic setting for leisurely walks. The rooms are clean and comfortable, with some even featuring a small patio to enjoy the view. The friendly staff provides excellent service, and the breakfast buffet offers a variety of delicious options to start your day.

The selection of food at the breakfast buffet was initially limited, but it seemed to improve on the second morning with more delicious options available.

Spent an amazing new year's holiday in the area surrounding this lakeside hotel. the scenic view was breathtaking, with a beautiful calm lake that was irresistibly soothing. the room was spacious and quite clean, with a comfortable bed to rest and relax. the hotel offered bikes, which added a unique element to our stay and allowed us to explore the surrounding areas and take some beautiful scenic photographs. Bonus point: the staff was very kind and helpful, making our stay enjoyable.

Although the hotel was surrounded by beautiful scenery, it was quite distant from the town center, with a 15-20 minute walk needed to reach it. the WiFi connectivity was poor, making it challenging to browse the internet smoothly.