Sleek and comfortable surroundings for both recreation and business. Magnificent building popular among local elites. International cuisine, rooftop bar with great views. Best-situated luxury hotel. Free WiFi, laundry services, and shopping onsite. An oasis in the heart of the city.

Shame the rooftop bar doesn't allow pictures, it ruined the whole experience for me.

The room had a stunning harbor view and was clean. The staff at the terrace bars, restaurants, and pool were friendly. Seafood and traditional dishes were tempting. Flora at the front desk provided outstanding service and arranged a car and driver for sightseeing.

My stay at this hotel was absolutely incredible. The facilities were top-notch, with a fully-equipped gym and a stunning infinity pool that offered breathtaking views. The hotel's central location made it convenient for exploring the city, and the staff provided excellent guidance and assistance. The breakfast was delicious and offered a wide variety of options, including fresh vegetables. The hotel's security measures made me feel safe and secure throughout my stay.

Can't fault the property in any way.

We had an amazing stay at the hotel! The room was spacious, clean, and had a great view. The staff were friendly, accommodating, and always had a smile on their faces. The pool area was lovely with a nice view of the harbor.

Hotel breakfast could use some improvement in terms of organization. It took a bit too long to get coffee and pancakes, but overall, it was still a good experience.

We had an exceptional stay at the hotel. the staff at Hyatt Regency were incredibly friendly and welcoming, making us feel right at home. They even arranged a comfortable airport transfer for us when we arrived late. the hotel's strong focus on security was evident during the thorough check-in process, giving us peace of mind. Our room was spacious and the bed was so comfortable that it was hard to get up in the morning. the breakfast offered at the hotel was absolutely fabulous. We couldn't have asked for a better experience and we would definitely love to come back in the future.

For us, the stay was ideal. 😊

Friendly staff, clean rooms, great pool with harbor view. Excellent breakfast and complimentary champagne for honeymooners. Great location near Zanzibar ferry.

As backpackers, we loved the convenient location just a short walk from the ferry terminal. The hotel also offers easy access to the airport. The 5-star facilities and included breakfast were top-notch. The staff were generally helpful and friendly.

The only downside was that the reception staff who checked us in did not seem very welcoming. They lacked a personal touch, especially considering it was our honeymoon.

We had a fantastic stay here. The hotel's cleanliness was top-notch, with immaculate rooms and a well-maintained pool area. The location was perfect, right overlooking the harbor and within walking distance of major sites. We were able to easily catch the fast ferry to Zanzibar, thanks to the hotel staff who organized our tickets. The breakfast provided was of high quality and the staff were incredibly kind and welcoming. Special mention goes to Mr. Muhangi, who went above-and-beyond to ensure our event and our overall experience went smoothly. this hotel ticks all the boxes in terms of cleanliness, facilities, location, and staff.

Nothing, no complaints at all.

We had a fantastic stay at the Hyatt Regency hotel. The room was spacious and comfortable, with a great view of the harbor. The staff were friendly and accommodating, making us feel welcome throughout our stay. We were even surprised with a bottle of champagne and strawberries for our honeymoon! The breakfast was excellent, with a wide variety of delicious options. The hotel's pool area was also a highlight, offering a nice view over the harbor. we had a wonderful experience and would highly recommend this hotel.

I had an amazing stay at this hotel! The value for money was excellent and the room was really nice, especially the bathtub. The location was perfect and the staff were incredibly helpful and friendly, with special thanks to Joan and Shabhan for their extra support.

The breakfast selection could have been better, perhaps by offering a wider variety of dishes.

The hotel has great facilities and amenities, including a well-equipped gym and a lovely restaurant. the staff were friendly and welcoming, making me feel comfortable during my stay. the location was peaceful and relaxing, offering beautiful views from the top floor. Being able to unwind and enjoy the tranquility was a definite advantage, especially after a long day of business meetings.

The check-in process was quite slow compared to other hotels in the area, which was a bit frustrating. Additionally, the hotel's location was not ideal for business travelers who needed to be near the Central Business area.

Wow, I can't even begin to express how amazing my experience was at Hyatt Regency. The staff was incredibly friendly and helpful, from the security guards to the receptionists and especially Taariq Abdulkarim, who went above and beyond to organize a last-minute birthday celebration for my wife. The hotel was clean and the pool area had a great view of the harbor. Our room was spacious, clean, and had a breathtaking view with full-height windows. The breakfast was one of the best we've ever had, and as a bonus, they surprised us with a bottle of champagne and strawberries for our honeymoon. Flora at the front desk was outstanding, ensuring our stay was pleasant and even arranging a car and driver for us to explore the city. The location on the ocean shore was perfect and the beds were comfortable. It's truly a prestigious destination for weddings too!

The hotel is conveniently located near the ferry terminal and provides stunning views of the harbor. The rooms are comfortable and have beautiful bathrooms. The staff provides excellent service and the breakfast is delicious. Guests can also enjoy the infinity pool with its breathtaking views and the well-equipped gym.

The hotel did not offer a taxi service to pick us up from the airport.

The rooms are modern, comfortable, and clean, with dreamy beds and pillows. The WiFi works well and the breakfast is tasty and plentiful. The staff, including security, housekeeping, kitchen staff, and reception, are dedicated and helpful.

Felt very welcome, nothing was too much trouble.

the Hyatt Regency provided a very nice experience. the staff were not only friendly but also very accommodating. the hotel itself was exceptionally clean, and the pool area offered a stunning view of the harbour. the room I stayed in was spacious, well laid out, and had full-height windows that provided a fantastic view. the breakfast served was one of the best I have ever had. As an added touch, since it was my first night on my honeymoon, the hotel surprised us with a complimentary bottle of champagne and strawberries.

Absolutely nothing to say about dislikes 😊