Value for money: This hotel is a hidden gem in the heart of the city and you definitely get your money's worth. With affordable prices and attention to detail, you won't be disappointed.

All was satisfactory.

As a budget traveler, I appreciated the staff who recognized me and upgraded my room. Yilmaz went above and beyond by helping me with my luggage and guiding me to the nearby bus station. The location next to Taksim Square was convenient, and the room and toilets were clean. The breakfast options were fantastic.

Felt really good, nothing too much trouble.

Great location with easy access to transportation and tourist attractions. Friendly staff who provide superior service. Comfortable and cozy bed. Nice and well-lit rooms with modern decor. a pleasant stay.

The hotel's location is perfect for those who want to be in a bustling area. It's situated near a busy shopping street and close to transportation options, including buses to and from the airport. Additionally, guests can enjoy a filling Turkish-style breakfast and have the convenience of a big and convenient room with helpful service.

One downside about the hotel is that it can be a bit challenging to enter quickly as guests are strictly screened, which may cause delays when guests are in a hurry.

Room was clean and comfortable with all necessary amenities. Easy access to transportation options.- Friendly and helpful staff.

Unprofessional cleaning service and dirty furnishings. Slow internet speed.

Helpful and friendly staff with a smiley face. Convenient location with easy access to transportation and attractions.- Good breakfast and clean room

We loved our stay at Nova Plaza Crystal. The staff went above and beyond to fix a mini-fridge issue we had in our room. The location was perfect and the hotel was very clean. we highly recommend this hotel.

We loved staying at this centrally-located hotel. The staff were incredibly helpful and provided great service from the moment we arrived until we left. Our room was clean and spacious with all the amenities we needed, including a kitchenette and a comfortable sitting area. We were impressed by the variety of services offered, such as dry cleaning, tours/ticket assistance, and even car hire. The spa and wellness centre were particularly enjoyable with its wonderful range of treatments, including massages and Turkish bath.

We definitely recommend this place to everyone.

I recently stayed at the Nova Plaza Crystal Hotel & Spa for 3 days. The staff, especially Kalil at the reception, were exceptional - always smiling, friendly, and sympathetic. They even gave me an early check-in and complimentary breakfast on the first day. The hotel's location was perfect, with easy access to the metro station and funicular. The area itself was vibrant and had plenty of restaurants, shops, and cafes. The room was comfortable and clean, making me feel like I was at home. I will definitely be a regular client in the future.

I do recommend this hotel.

I had an amazing experience staying at this luxurious hotel. The location in the center of the city was perfect for exploring all the attractions. The hotel staff went above and beyond to ensure my comfort and satisfaction. From the moment I checked in to the moment I checked out, they provided exceptional service. The room was spacious and well-appointed, with all the amenities I needed for a comfortable stay.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay in the city. The location, service, and amenities provided exceeded my expectations.

Great service, friendly staff, delicious breakfast, excellent hygiene, good location.

No negatives from this place.

The hotel was perfectly located right on the bustling Taksim square, making it easy for us to explore the city. We were able to move about with ease due to the taxi rank just across the street. Nese in the restaurant was very helpful all the time, ensuring that our dining experience was enjoyable.

The thin walls and windows allowed a lot of noise from the outside and other guests, which was sometimes disturbing.

The location of the hotel is absolutely fantastic, right in the heart of the city. You'll be blown away by how close it is to Taksim Square and all the amazing attractions. The staff are super friendly and always there to lend a helping hand. The check-in process is quick and hassle-free. The rooms are spacious, modern, and well-equipped with all the amenities you could need. The bathroom is also spacious and luxurious. The breakfast is top-notch and will leave you satisfied for the day. Plus, the hotel offers complimentary wifi in the rooms, keeping you connected at all times. With its central location and EXCELLENT facilities, this hotel is a perfect choice for your stay. You won't be disappointed!

We had a lovely time at this hotel during our romantic getaway. The first thing we enjoyed were the complimentary snacks and drinks that were waiting for us in the room. The second one was the beautiful view from our window, which was located in a perfect spot that made us feel like we were really in the heart of the city. The location couldn't be better, just a stone's throw from all the major attractions. Plus, the staff was always friendly and helpful, ready to provide us with tips and recommendations on what to do and where to go.

There were a couple of negative aspects to our stay. The first one was that the air conditioning in the room was not working properly and despite asking several times to have it fixed, it never seemed to really improve.