The Novotel Abu Dhabi Al Bustan offers a comfortable stay with its well-designed rooms that include a sofa bed, perfect for accommodating extra guests. The contemporary decor and free Wi-Fi create a comfortable atmosphere, making it ideal for a relaxing trip.

The experience was marred by a disappointing service at breakfast. This tarnished an otherwise pleasant stay.

My recent stay at this hotel was truly enjoyable! the staff, especially Nabil and Hritika, went above and beyond to make my stay pleasant. the room was clean, bright, and well-maintained, offering a comfortable environment. I was impressed by the quick check-in process and the friendly receptionists who were always ready to assist. the location of the hotel made it convenient to explore the city and its various attractions.

One aspect that could be improved is the room size, as it felt a bit cramped at times. some furniture in the room appeared slightly dated and could benefit from an upgrade to enhance the overall guest experience.

Quick service, great breakfast, fun amenities for kids, good location, and friendly staff.

Insects in room, phone not working, noise from AC, cleanliness issues with utensils. No other complaints.

we stayed at the Novotel for our holiday, and it was perfect. the location was ideal, with friendly staff and delicious breakfast and dinner options. they quickly moved us to a quieter room upon request. free valet parking was convenient, and there were amenities like a shop, supermarket, restaurants, and beauty salons nearby. overall, a pleasant experience.

Not one thing 🌟

Novotel in Abu Dhabi provided exceptional service. Efficient housekeeping by Anil and top-notch valet service by Waqas. the AC ensured a comfortable stay, and the breakfast buffet was delightful. the hotel's central location was convenient, rooms were clean, staff friendly, and facilities well-maintained. Highly recommend for a pleasant stay.

Limited amenities provided in room. Cleanliness post-breakfast delivery could be improved.

Room was comfy, met Novotel standards, close to ADNEC events. 👌 Staff were super friendly, exceeded expectations. 🌟 Gym equipped with latest tech, spot on. Appreciated the relaxing spa lounge and offering full body massages. 🧖‍♂️ However, during check-in, the lone staff faced challenges with a colleague, slightly delaying the process; a minor setback balanced by excellent service overall.

The panoramic views of the sea from the room were absolutely breathtaking. Waking up to the sight of the glistening water and the gentle waves was truly invigorating. I had a delightful conversation with the staff at the Mellow Café, where they went above and beyond to accommodate my specific dietary preferences with a personalized and delicious snack. The thoughtful design and modern ambiance of the hotel made my stay all the more enjoyable.

The requirement of an access card to operate the lifts was a bit inconvenient, especially when juggling kids and luggage.

I absolutely LOVED the view from my room! the staff was incredibly friendly and helpful. I would definitely stay here again. Even better in person than in photos!

At my first stay, the staff offered a cold drink on arrival. This place suits me perfectly, with Wi-Fi, on-site car park, restaurant, and more. I keep coming back for trips, as it has everything I need, including a warm welcome and essential facilities.

the room space and cleanliness were top-notch. the hotel's location is convenient and connected to other outlets. the breakfast was diverse and totally worth the money. the staff was friendly and professional - especially the waitress in the morning and a guy at the reception.

Totally recommend

I chose this hotel for a business mixer, and the business facilities, including the business center and meeting rooms, were well-equipped and conducive to productive meetings. The location is convenient, and the hotel provided a comfortable and welcoming atmosphere for both family and business travelers.

The one service that I missed for my work was a faster and more reliable internet connection, especially in the meeting rooms, to ensure seamless communication and productivity during my stay.

Had a blast at the hotel recently. The Louvre nearby is a treat for art enthusiasts. Foodies, don't miss the Arabian Culinary Nights! The hotel's spa is heavenly. The ballroom is fancy for events. The beach, wow! Waves lounge was a hit with me. Lastly, the banquet team made everything seamless. Imagine, they even led me to my pages faster-online savvy geniuses, I tell ya! So, check this place out. It's ace. Cheers!

I had an enjoyable stay here as the hotel is located in a peaceful neighbourhood, with easy access to bus stops that takes me to all the tourist attractions nearby. The hotel offered excellent services, a variety of amenities such as the outdoor swimming pool, jacuzzi, spa lounge, sauna and garden area with comfy cushioned sun loungers or beach umbrellas. I was impressed with the staff, from the friendly receptionist to the duty manager, who provided our request shortly with their excellent services.

I highly recommend this place to everyone as it had a multitude of positive aspects such as great location, good room amenities, and superb leisure facilities to enjoy with friendly and helpful staff.

This hotel is a great value for money, with affordable prices and attention to detail. Its location in a peaceful neighbourhood, only 2 bus stops away from the city center is perfect. The rooms with a good view, including sofas and a 180 view, are amazing. Lastly, the breakfast is simply fantastic, with all the items one could imagine!

All was perfect and I had a very comfortable stay.

My recent stay at the hotel had outstanding amenities including a nice pool, making it a good budget option. However, the service quality was lacking, with multiple instances of poor communication and delays in addressing guest concerns. Improvement in staff training and responsiveness is needed to enhance the overall guest experience.

Great amenities and pool, but service needs improvement!