The location was perfect, right in the heart of the city with easy access to shops, restaurants, and attractions. The staff were friendly and helpful, always available to assist with any questions or concerns. the room was spacious and comfortable, with a large bed that provided a great night's sleep.

There was also a lack of information about additional fees for check-in outside of working hours, which was a surprise. the room was not cleaned even though I had requested it to be done, and some of the facilities were not in the best condition, such as difficult-to-use key lock boxes and a rickety z-bed.

The location was fantastic, right in the heart of the city, close to Nottingham arena where we were going to watch a band. The apartment was clean and well-equipped, with everything we needed for a comfortable stay. The parking was convenient and we had no trouble finding a spot. The staff were responsive and easy to communicate with, making our stay hassle-free.

Everything great. The only minor issue was that some dishes and utensils needed washing before use, but overall it was a wonderful stay.

Well-equipped room with fridge, microwave, and cutlery. Prompt host communication. Convenient location near tram and bus stop, shops, and restaurants. Comfortable bed and sofa. Good value for money. Easy check-in and check-out. Amenities like WiFi and heating worked well.

Can't think of anything.

During our recent stay, we were pleased with the spacious rooms and excellent central location. The staff went above and beyond by allowing us a late check-out since no one was booked in the room the following day. This added flexibility made our trip even more enjoyable. The room and bathroom sizes were impressive, easily accommodating our group of five in the four-bedroom apartment with space to spare. We found the prices to be well worth the value.

While the furniture and decoration in the apartment appeared worn and tired, with stained sofas that weren't very appealing, it didn't significantly impact our overall experience. Additionally, the TV was not functional, and some areas of the apartment could benefit from a bit of TLC.

We stayed for a night and it was perfect for our family. The location was excellent, and the apartment was clean and spacious. Having two bathrooms was a bonus, and the beds were really comfy. The lounge area was great for us to relax together, and the kitchen was well-equipped. The hosts were responsive and helpful, although the app communication felt a bit intrusive. a fantastic experience!

Can recommend this hotel.

The location couldn't have been better, right in the heart of everything! Our room was surprisingly spacious and clean, with high ceilings that added to the charm. The self check-in and check-out process made everything super convenient. The bed was incredibly comfortable, ensuring a restful night's sleep. We had all the amenities we needed for a comfortable stay, including a fully equipped kitchen. Despite a few minor drawbacks like a rusty window and weak bathroom fans, the overall experience was exceptional. I would definitely recommend this hotel to others and would gladly return in the future. I had a fantastic stay and highly recommend this hotel.

Located right in the centre of the bustling city, this hotel offers convenience at its best. With its prime location next to the lace Market, it is the perfect base for exploring all that the city has to offer. Just a stone's throw away from shopping places, you won't have to venture far for some retail therapy. The rooms provide a comfortable and clean space to unwind, with all the necessary amenities. the friendly and efficient service guarantees a hassle-free stay.

The lack of proper soundproofing can be a nuisance, as noise from other guests walking around can be quite audible.

amazing valentine's day stay, exceeded expectations. perfect location for nightlife and shopping. spacious, clean, and well-equipped studio. will definitely recommend and book again.

Excessive emails before stay.

The value for money at 16 Pilcher Gate was great! The room was spacious and comfortable, with a handy kitchenette and fast WiFi. The location was perfect, just a short walk from the train station and close to the Olde Market area. The staff, especially Matt, were really helpful and friendly.

The breakfast experience could have been improved with more variety.

Great location for exploring the city center. Clear instructions and easy key access. Comfortable and well-equipped studio room. Recommended for low-budget travelers.

Felt secure, no complaints whatsoever.

Great central location, spacious apartment with useful facilities. Helpful check-in process and friendly staff. Quiet room with comfortable bed. Good value for money and convenient luggage storage options.

The location was perfect, with plenty of taxis, restaurants, and bars nearby. Being in the heart of the city made it so convenient for exploring and enjoying the vibrant nightlife. The cleanliness of the hotel was impeccable, creating a relaxing and enjoyable atmosphere. And the fact that it was quiet was a huge bonus, ensuring a peaceful night's sleep.

The price quoted initially was a bit high, but I understand that premium locations come with a premium cost. the double bed mattress in our room was uncomfortable, with a noticeable hole in the middle which was not ideal for someone with a back injury.

Secure apartment, central location, spacious and well-equipped. Helpful staff. Lift directly to apartment. Perfect for socializing. Great experience, knowledgeable team. Comfy beds. Easy to get to. Convenient parking. Top people. Will return!

The studio apartment was exceptional, clean, tidy, and spacious. The bed was comfy, the shower was good, and there was ample hanging space and storage. The kitchenette had all the necessary utensils and a full-size fridge. The location was perfect for city center shopping and nightlife.

Felt very secure, no complaints.

The location of the hotel was very convenient for my business trip. It was right in the middle of the city, close to shops, restaurants, and nightlife. The spacious studio room was well equipped with a small kitchen area and a good-sized bathroom. I also appreciated the cleanliness of the room and the warm welcome and accommodating attitude of the staff upon my arrival.

There were a few aspects that could have been improved. The lack of coffee sachets in the room for a two-night stay was a bit disappointing.