Lovely spa, accommodating staff, clean rooms, good breakfast, friendly reception.

Could not be improved in any way.

We had a fantastic stay at this hotel. The staff on reception were lovely and the gentleman in the restaurant went out of his way to make us feel welcome. The room was ample big enough for the two of us, with robes provided for the spa. The facilities in the spa, including the pool, jacuzzi, sauna, steam room, and treatments. The hotel had a peaceful atmosphere, and it was great that the spa was quiet and clean when we visited. The location in the Malvern hills was beautiful, and there was a cosy sports bar on-site to relax in.

There was nothing we didn't like.

During our recent stay at the Worcester Bank House Hotel Spa & Golf, we had an amazing experience. The hotel staff were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. The entire hotel was spotlessly clean and well-maintained, meeting all our needs and expectations.

One specific situation that stood out to us was the comfortable accommodation. However, as an older guest with arthritis, I would have appreciated a handrail in the bathroom to ensure a safe entry and exit from the shower.

We had a great stay at this luxurious hotel! The location is fantastic, situated on a busy roundabout with beautiful grounds solely dedicated to golf. The hotel also boasts a lovely garden at the rear, offering a tranquil setting for relaxation. The service provided by the staff was exceptional, from the friendly and polite receptionist to the attentive restaurant manager. They truly went above and beyond to ensure we had a wonderful stay. The room amenities were top-notch, including ironing facilities, heating, air conditioning, and a tea and coffee station. We also enjoyed the spacious sitting area and had the pleasure of unwinding on the terrace with the comfortable garden furniture. The hotel's dining restaurant and bar/lounge area offered delicious meals and beverages, with special dietary options available. The picnic area with tables added a charming touch to our experience. the service, amenities, and ambiance at this venue were outstanding!

With its impeccable service, stunning golf grounds, and beautiful garden area, we highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I had an absolutely delightful stay at Worcester Bank House Hotel Spa & Golf; BW Premier Collection. The reception area was spacious and inviting, and the check-in team was friendly and welcoming. My room was modern, clean, and had easily adjustable heating to keep me warm throughout the night. The provided toiletries were of excellent quality and replenished daily. The highlight of my stay was the spa, which offered a sauna, steam room, hot tub, and a lovely pool. I also treated myself to a massage by Becky, which was exceptional. The breakfast buffet had a good variety of hot and cold options, and the pastries were simply delicious. The hotel's location and ample parking made it a convenient choice for exploring the area.

Despite a minor inconvenience with the room temperature, the prompt response from the reception team and their ability to resolve the issue quickly was commendable.

The hotel is located on the outskirts, providing a peaceful escape from the city. The Pear Tree restaurant offers a delicious 3-course meal, which is included in the stay. The rooms and bathrooms are clean and spacious, providing a comfortable stay. The staff is friendly and provides excellent service. The breakfast offers a variety of options, ensuring a satisfying start to the day. The hotel also offers spa facilities and a golf course for added enjoyment.

While the hotel offers a peaceful environment, there is no mention of a jacuzzi in the pool area.

Friendly staff, local food, clean grounds, impressive building maintenance, 5-star quality, great spa facilities.

Couldn't fault.

I recently visited this hotel for a relaxing spa day and it was truly enjoyable. From the moment I arrived, I was warmly greeted and offered a refreshing fruit smoothie. The staff made me feel welcome and attended to all my needs.

I had booked treatments in advance, but unfortunately, the only available slots were early in the morning. However, the spa area was quiet, and I didn't encounter any inconvenience while enjoying the treatments.

We had a wonderful stay at a charming hotel set in a peaceful area near a lively city. The room was spacious and comfortable, with a modern bathroom. The service provided by the staff was exceptional, making us feel welcome throughout our stay. Breakfast was delicious, offering a variety of options to satisfy our taste buds. The view of the surrounding hills was breathtaking, creating a serene atmosphere. The hotel facilities, including the spa, were clean and well-maintained.

Some areas of the hotel could benefit from a fresh coat of paint.

Excellent staff, tasty vegetarian meals, comfortable and clean furnishings. Spacious room for 3 adults and 1 older child. Enjoyed the jacuzzi and helpful spa staff. Polite and helpful staff throughout. Good facilities, modern decor, and a quality breakfast with plenty of choice.

Excellent value for money, with spotlessly clean and comfortable rooms. The location was beautiful, and the staff went above and beyond to ensure a great stay.

Food for breakfast could be improved by offering a wider selection, especially when it comes to pastries.

Spacious rooms with well-stocked furniture and a fridge. Good-sized bathrooms with nice toiletries. Enjoyable spa, pool, sauna, steam room, and jacuzzi. Very friendly staff. Helpful receptionist who changed our room for a better view. Dinner reservations for a group handled professionally. Lovely grounds and comfortable rooms. Clean and working spa facilities. Plentiful breakfast buffet. Receptionist booked us a taxi.

We spent a Christmas at the hotel and enjoyed the cozy atmosphere and festive decorations. the staff were friendly and accommodating, providing us with an enjoyable experience. the location was perfect - close to shops and restaurants. the rooms were comfortable with soft bedding and hot showers.

The food didn't live up to our expectations for the price - some dishes were overcooked and the options were limited. There were also shortages in the breakfast buffet.