The friendly and efficient reception staff made me feel welcome from the moment I arrived. They even managed to get me a room on the 1st floor, which was perfect as I was traveling alone. The rooms are spacious and great value for the price. The hotel's location next to the motorway and easy parking were also a big plus.

Totally recommend this hotel.

As a budget traveler, I was pleased with the friendly staff, comfortable rooms, and freshly cooked breakfast.

The staff made me feel so welcome, there was nothing too much trouble.

The value for money at the hotel was excellent, especially considering the comfortable room and friendly staff. The location was convenient for our Dickensian weekend in the area, and the staff made us feel right at home.

The one thing that could have made the breakfast better was if there were more gluten-free options available.

the staff at the hotel were incredibly helpful and accommodating during my stay in Gravesend. From the receptionist to the restaurant staff, everyone was efficient and friendly. The convenient location just off the A2 made it easy to explore the sights of Kent and visit Bluewater. The hotel was well sound-proofed, ensuring a peaceful night's sleep.

Phone in the room kept ringing.

The hotel exceeded our expectations with its first-class facilities and excellent staff. The restaurant's layout and breakfast were outstanding, and the bedrooms were beautifully decorated and comfortable. The hotel's high standard of decoration throughout made it a very comfortable stay.

Felt immediately at home, and the staff went above and beyond to make our stay enjoyable.

Friendly and supportive reception staff. Well-appointed and comfortable rooms. Freshly cooked breakfast served by cheerful waitress. Excellent location for Brands Hatch.

My husband and I stayed at Best Western in Gravesend for one night while attending a family funeral. The staff were extremely supportive and friendly, going out of their way to ensure we were well looked after. They even provided helpful local information, including notifying us of overnight road works that would have affected our journey. The rooms were comfortable and well appointed, and the freshly cooked breakfast was delicious. The cheerful waitress was attentive and nothing was too much trouble.

Do recommend this hotel.

The value for money at this hotel is fantastic, considering the price and location. The rooms are well appointed, comfortable, and offer great value. The staff at the hotel are absolutely amazing - they are always cheerful, professional, and go above and beyond to ensure a fantastic experience.

Breakfast choices could be improved by offering more affordable options compared to other hotel groups.

I recently stayed at a hotel in a good quiet location and got excellent value for my money. The room was spacious with a comfortable bed, and the staff were incredibly friendly and helpful. I especially appreciated the complimentary room upgrade.

The morning meal could have been better with a wider selection of options.

I recently stayed at Best Western in Gravesend for a quick stopover. The staff were efficient and well trained, making check-in a breeze. The room, although needing some attention with the toilet, was overall comfortable and clean. I appreciated the nice and relaxed atmosphere. The secure car park, good wifi, and delicious breakfast with gluten-free options were also standout features. a great location for passing through with friendly staff and a comfy bed.

100% Recommend this hotel.

The room was spacious and the bed was very comfortable. the staff provided excellent service, accommodating our request for a special menu. the food was delicious and we had a great dining experience.

The cleanliness of the hotel was not up to par. the corridors had a musty smell and the linens did not have a fresh scent.

the warm and dry room was a welcome relief, especially the showers which actually worked. Although they required some maneuvering to get everything rinsed off, I appreciated the effort. the beds, while not five-star quality, were comfortable enough for a good night's sleep. the staff at the hotel were well-trained and efficient, creating a nice relaxed atmosphere. the hotel offered a decent rate, making it a good value for the money.

Nothing to complain about here - all was good! 😊

This hotel offers great value for money with reasonable prices and attention to detail. The comfortable rooms, equipped with a 48" TV and en suite facilities, are in good condition. The staff provides excellent service and the basic amenities are well-maintained. Breakfast, included in the price, is a convenient perk.

All was satisfactory and met my expectations.

Friendly and helpful staff. Comfortable and well-appointed rooms. Freshly cooked breakfast to order. Excellent customer service.

Nothing negative to say.

Superb room, comfortable bed, efficient staff, great location, perfect food.

Don't have any issues at all.