The receptionist sorted out a mistaken upgrade request, the room was spotless, and the spa area was fantastic. The breakfast had an extensive selection, and the bar staff handled rude guests very well.

Felt immediately at home, no complaints at all.

I had an amazing stay at this hotel. The staff were incredibly friendly and helpful. They made sure that I had everything I needed and went out of their way to assist me. The hotel facilities were stunning, and the cleanliness of the rooms was impeccable. I also loved the convenient parking option at this hotel. It made it easy for me to explore the city without worrying about my car. The location was perfect, right in the center of the city and close to the bustling city center. Additionally, the breakfast offered a wide variety of choices and the omelettes were absolutely delicious.

Can't fault anything about it.

Lovely hotel, helpful staff, ideal location for onward travel, fantastic room with comfortable bed, great bathroom.

Excellent location, comfortable rooms, and accommodating staff. Some rooms have fridges upon request. Quick response to requests.

Lovely and helpful staff. Welcoming and relaxing atmosphere. Enjoyed the spa. Perfect dinner and breakfast. Will definitely return and recommend.

We had an enjoyable overnight stay with our group of friends. The double bed room was clean and the shower was great. The staff were excellent, very attentive and helpful. The pool and jacuzzi facilities were clean and well-maintained, with clean towels provided. The breakfast was delicious, with a variety of options to choose from. The location was convenient, with the town center within walking distance. The car park was reasonably priced at £18 per day. our stay was comfortable and relaxing.

The restaurant had subpar food and the customer service was lacking, as mentioned in some reviews.

The staff were friendly and attentive. The room was clean and spacious, with a comfortable bed. Good bathroom facilities were provided. Convenient location near my destination. The check-out process was smooth.

The room was spacious, clean, and had two double beds which was perfect for our family. The staff were helpful and professional, and they even provided tokens for the electric vehicle charging facility. The breakfast was decent, and the location of the hotel was very convenient.

The bedroom was too hot with broken air conditioning, and there were no windows that opened. our morning was disrupted by a fire alarm set off by contractors, ruining our peaceful start to the day.

marriott in birmingham exceeded my expectations! staff were outstanding, resolving a room issue promptly and offering help with our luggage. location and car park were great. refreshing to find courteous and professional staff at reception and bar. breakfast was wonderful. a special shoutout to Winnie, the housekeeping manager, who went above and beyond for us. thank you for a pleasurable stay.

Bed needs replacing.

Wonderful staff who went above and beyond to make our stay enjoyable. One night, we accidentally left our wallet in the room, and the cleaning staff found it and returned it to us with all the cash intact. The level of honesty and professionalism was truly commendable. Despite a few minor drawbacks, I would definitely recommend this hotel. I had a great experience and felt well taken care of during my stay.

The hotel has a lovely old-style charm, with revolving doors and a quiet ambiance. The reception staff were polite and helpful. The bed was extremely comfortable, providing a great night's sleep. The pool and steam room facilities were fantastic, with convenient opening hours. The breakfast selection was varied and satisfying. The staff went above and beyond to make our stay special, with room upgrades, celebratory gestures, and exceptional service.

Nothing for me.

I had a fantastic stay at this luxurious hotel! The location was perfect for exploring the city center and all its attractions. The staff were incredibly friendly and provided excellent customer service. The room was clean, spacious, and had all the amenities I needed for a comfortable stay. The hotel also offered a range of services, like room service and dry cleaning, which was very convenient. I highly recommend this place for a luxurious and comfortable stay.

I would recommend this hotel to everyone.

Comfortable bed, good shower. Room temperature was promptly adjusted. Convenient location with nearby Costa coffee. Prompt resolution of heating issue. Appreciated staff's efforts.

The room was very spacious and comfortable, perfect for a romantic getaway. The bed was exceptionally cozy, ensuring a good night's sleep for both of us. The hotel's central location made it convenient for exploring the city on foot and accessing nearby attractions. the staff were friendly and helpful, providing us with recommendations and directions when needed.

That our requested room with twin beds was not available upon check-in, but the staff resolved this issue quickly. Another drawback was that the hotel's exterior could use some updating, as it appeared a bit dated.

I stayed at this luxurious 4-star hotel during my recent trip and I must say, it was a fantastic experience! The location was perfect for exploring the different tourist attractions, especially the beautiful canals and the nearby botanical gardens. The hotel staff, from the reception to the maids, were so friendly and provided excellent customer service. The room was lovely, with all the amenities I needed including a comfortable bed, air conditioning, and a mini-bar. The hotel also had great facilities like an indoor swimming pool and a fitness studio.

I highly recommend this hotel, especially for families.