The relaxed atmosphere and attentive staff made our stay even more enjoyable. The bright and sunny weather added to our appreciation of the local area.

Felt warmly welcomed, no complaints at all.

I had a truly delightful stay at this luxurious 4-star hotel. The location in the magnificent gardens was absolutely stunning. The well-kept grounds and the terrace with a view of the castle were simply breathtaking. The service here was top-notch, with friendly and attentive staff who provided such an excellent service. The accommodation, particularly the cottage room, was extremely comfortable, quiet, and private. I loved the various amenities provided, such as ironing facilities, tea and coffee facilities, and a sitting area. The spa was also a highlight, with its clean and spacious facilities. I enjoyed indulging in a relaxing massage and taking a dip in the indoor swimming pool. this place truly enhanced my comfort and provided me with a luxurious experience.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The hotel had stunning grounds, with excellent garden maintenance and beautiful views. The location was also very convenient, with easy access to nearby attractions and amenities. The staff were friendly and accommodating, providing great customer service throughout our stay.

The sofas and armchairs were worn out and uncomfortable, which made our stay less enjoyable. the menu at the restaurant didn't offer much variety, and the quality of the food didn't match the high prices.

The location of the hotel was ideal for our romantic escape, with beautiful countryside surroundings and stunning gardens to explore. The spa was a perfect way to relax and unwind, and we were impressed with the quality of the treatments. We also enjoyed the selection of locally sourced food and drinks.

Some of the facilities were outdated, with limited options for in-room amenities and a lack of modern technology. The service at the onsite bistro left something to be desired, with limited atmosphere and early closing times.

The restaurant and gardens were exceptional, with excellent food. The staff were incredibly helpful and friendly. The property had great character, a lovely spa, and stunning grounds. Our cottage was well-appointed and provided a peaceful getaway near the spa.

There was nothing I didn't like.

As trekkers and a group of friends, we loved the breathtaking views of Snowdonia from our room and the beautiful gardens. The relaxed atmosphere and attentive staff made our stay even more enjoyable. The bright and sunny weather added to our appreciation of the local area. The hotel's facilities, including the spa, pool, gym. The cottage we stayed in was cozy and warm, with a comfortable bed and plenty of facilities. the hotel provided a welcoming and comfortable base for exploring North Wales.

Felt good, no complaints.

The afternoon tea was absolutely delicious, with a great selection of sandwiches and delightful pastries. The private room added a special touch to the experience. The staff were friendly and attentive throughout the afternoon. And to top it off, taking a walk in the beautiful garden was a lovely way to end the day.

The initial cottage we booked was not up to our expectations, and we had to go through the hassle of requesting a room change. The uneven walk back to the restaurant at night was uncomfortable and inconvenient, especially in harsh weather conditions.

excellent food, good location for walking.

All good.