The bed was incredibly comfortable. The receptionists were welcoming and friendly. The location is fabulous, just a short walk from the city center. The room rate was reasonable. The parking is free and unlimited. The interior decor is spot on. The lounge and bar area are cozy. The room was well decorated and clean. The pantry is a fantastic idea.

Nothing I didn't like to be fair.

Excellent location, reasonable price for room, car park undergoing renovation. Pre-book car parking due to small size. Only a 5 min walk into city center, no need for transport. Food, bar, and spa all great. Breakfast selection and cooked options were excellent. Pretty hotel with beautifully decorated public rooms. Cool renovation and decor with unique touches. Location an easy walk from city center. Restaurant and bar beautifully decorated, delicious food. Room had original and beautiful decor, pleasant view and small balcony.

Amazing stuff, great service, beautiful room, great breakfast, relaxing spa, attention to detail.

There was nothing I didn't like.

Situated in a charming area near the heart of the city, this hotel provides the perfect base for exploring all that York has to offer. The rooms are clean and comfortable, with ample hot water in the bathrooms. The staff is helpful and friendly, providing excellent service throughout the stay. The breakfast options are diverse and satisfying, ensuring a great start to the day. Additionally, the hotel's convenient location allows easy walking access to most of York's attractions.

Some rooms may face a bit of external noise, affecting the quality of sleep for light sleepers.

The food was exceptional, from breakfast to lunch and dinner- amazingly delicious! the complimentary pantry goodies added an extra sweet touch, and the availability of bikes for guests to use was an exciting option.

The wifi in the room was poor, which was a major setback, and the lack of robes, even in the Premier King room, was a bit off. Pet owners beware of the additional fees charged, which could turn out to be quite expensive if it's not expected.

The location of the hotel was superb, with easy access to the city center. We were pleased to find that they had their own parking, which made our stay even more convenient.

A backpacker's dream! No 1 By Guesthouse offers modern amenities, friendly staff, and a lively atmosphere.

Felt fantastic, staff were super helpful.

The location of this hotel was perfect, with easy access to the river and the historic sites of the city. the staff were also very helpful and accommodating. One of the best aspects was the availability of parking, which was a big plus. the room itself was lovely, especially the bathroom.

the noise from the street was quite bothersome, especially during the night. It would have been great if there was better soundproofing in the rooms.

We had a great Christmas stay at this hotel. the staff were incredibly friendly and helpful, especially in the restaurant. the extra large and comfortable bed made for a cozy and relaxing night's sleep. We also appreciated the fridge in the room, which had fresh milk for our coffee and tea. the white company toiletries and soft, fluffy towels in the bathroom were a nice touch.

That the room got quite hot during the night. Although a fan was provided, it was slightly noisy when trying to sleep.

Comfy rooms, modern bathrooms. Helpful and friendly staff, immaculate housekeeping. Varied menu of modern and traditional cuisine. Comfortable lounges and bar. Attractive area, close to city center attractions.

Lovely hotel with friendly staff. the lounge is relaxing and tastefully decorated. the room had a huge four poster bed and was nicely decorated. the problem with the hairdryer was immediately replaced. the hospitality tray had great teabags and there was a small fridge with fresh milk. the meals at the Ivy Brasserie were delicious and beautifully presented. the breakfast was traditional and served on a nice hot plate. the waiting staff were attentive and helpful. the hotel is conveniently located near the city center, making it a great base for exploring.

The parking situation was unclear and confusing, with inconsistent information from the reception staff. the shower door, air conditioning unit, and bathroom speakers in the room did not work properly.

Large, quiet room with comfy bed. Excellent maid service. Delicious dinners in restaurant. Helpful staff. Good advice on scenic walks. Sparklingly clean bathroom. Spacious with bath and shower. Modern fittings and complimentary toiletries. Unique miniature 3 storey house for tea and coffee. Hairdryer, iron, ironing board, record player, and TV. Pantry with complimentary snacks. Fabulous restaurant with varied menu and good drinks selection.

There was nothing I didn't like.

We had an amazing stay at this luxurious 4-star hotel. The location was perfect for exploring the surrounding areas and the service was top-notch. We were impressed with the room amenities, from the ironing facilities to the in-room safe. The staff were friendly and provided fast and efficient service. The bar and lounge area were beautifully decorated and had a great atmosphere. we could not fault the service and would highly recommend this place to others.

That the service became non-existent at times, but this did not overshadow our overall positive experience. We were impressed with the staff's attentiveness and the quality of the service provided.