Despite some negative reviews, I found it to be a little gem. Our room, although in the basement, was spacious and modern, with comfortable beds. the staff were friendly and helpful, and the location was perfect. We were just a short walk away from Oxford Street and Marble Arch, with plenty of coffee shops, a newsagent, and a pub nearby. Plus, we even bumped into a few famous people during our walks!

Nothing that I didn't like.

The value for money was great, with a cozy room that had everything I needed. The location was fantastic, with shops, restaurants, and transportation easily accessible. The staff at the hotel were amazing, always helpful and friendly throughout my stay.

The breakfast selection could have been improved, maybe adding more options for guests to choose from.

The location of the hotel was fantastic, with easy access to Oxford Street and public transportation options nearby. the breakfast provided was tasty, with a friendly staff member who made fresh omelettes and toasted bread. the service at the hotel was good overall, with helpful staff members.

The room was quite small and the bathroom was even smaller, making it difficult to move around comfortably. the noise from the street could be disturbing, as the windows were not soundproof.

The value for money at Chapter - Griffin House Hotel was excellent, and the room was comfy and perfect for a solo traveler like me. The location was ideal, close to the Marble Arch Underground Station, and the staff were incredibly friendly and helpful.

The breakfast could be improved with more variety of options.

We had a two-night stay at a little gem called Griffin House. Our room, located in the basement, was spacious and modern with a comfortable bed. the staff were extremely friendly and helpful, and the breakfast, offering a choice of continental or cooked options, did the job. the location was perfect, with Oxford Street and Marble Arch within a short walk. We even bumped into some famous people during our stroll. we had a pleasant experience at Griffin House.

Nothing to fault! 👍

The staff on the reception were very kind and helped me with all of my questions. They were courteous, friendly, and responsive. The hotel is in a great location, close to Hyde Park and a short walk to Marble Arch and Oxford Street. The room was small but clean and had all the essentials - a comfy bed and a shower. The internet worked well, and the breakfast was great with a selection of options like scrambled eggs, bacon, and omelettes. The staff in the breakfast room, specifically an Asian girl, were polite and served us good coffee and tea.

There was nothing I didn't like.

the location was perfect, and the staff were friendly and helpful. I really appreciated the 24-hour front desk and the option of made-to-order breakfast with delicious scrambled eggs or omelette. the hotel was clean and comfortable, and I had a quiet basement room, ensuring a peaceful stay. it was great value for money and I would highly recommend it.

No complaints 😊

I recently stayed at a charming hotel in a great location in London. The Chapter - Griffin House was under new ownership and had recently been renovated. The staff at the hotel were very friendly and helpful, making me feel welcome throughout my stay. Although the rooms were small, they were clean and had all the essentials, including a comfortable bed and a shower. The hotel's location was perfect, with easy access to Hyde Park and the vibrant Arabian part of London. I felt safe in the area and enjoyed exploring the nearby boutiques and pubs. I also appreciated the convenience of being able to store my luggage at the reception. it was a good and affordable choice for a central place to stay in London.

Nothing could have been better. 👍

The location of this hotel is fantastic, with Marble Arch, Hyde Park, and Oxford Street all within a 5-minute walk. The cleanliness of the hotel and rooms was impeccable, and the modern facilities added to the overall comfort of my stay. The staff were friendly and helpful, and the breakfast selection was vast, offering various options including customizable eggs.

Nothing not too like.

The location of the hotel was fantastic, situated in a very smart and cosmopolitan area, which made it convenient for exploring Regents Park and accessing public transport.

One drawback was that my room was located in the basement, so it lacked natural light. However, it was surprisingly quiet and gave me a peaceful night's sleep.

The hotel is in a great location, very close to everything you need. the room size was good and the breakfast offered was tasty. the staff were friendly and accommodating, providing good customer service.

The cleanliness of the hotel was not up to par, with dust on flat surfaces and a shower that needed immediate cleaning. the room we stayed in had some minor beauty errors and a strong smell of smoke.