The hotel is located in the heart of the city, just a short walk from the railway station. The rooms are well-designed, with attention to detail, and the bed was incredibly comfortable. I had a room with a lovely view of the canal, which added to the overall experience. Additionally, having breakfast included in the price was a great value, although the orange juice could have been better.

No major complaints.

The location was perfect, as it was near the main train station and close to everything I needed. The cleanliness of the hotel was impressive, and the facilities were top-notch. The staff were friendly and welcoming, making me feel at home. The breakfast provided a wide selection of delicious options to choose from. this hotel exceeded my expectations.

Don't have any issues at all.

Excellent Value for Money, Welcoming Staff, Comfortable Furniture, Soundproof Rooms, Clean Facilities, Good Location.

Nothing everything was great.

Convenient location. Clean room. Easy wifi access. Decent breakfast with Nespresso machines. Friendly and helpful staff.

The staff member was wonderful, friendly, and personable. The rooms were clean, quiet, and close together. Food was served all night long. The sausages were tasty. Taking breakfast away in a bag was convenient. Perfect location, comfy bed, good shower.

Felt at home here, no reason to complain.

The room was modern and spotlessly clean, with complimentary tea and coffee. Despite a noisy air conditioning that broke down during my stay, the reception offered free toiletries. Breakfast was included and had a small but nice dining area. I had a great stay at the hotel.

Despite some minor issues, I highly recommend Holiday Inn Express - the room was great, the facilities were top notch and the staff were friendly and helpful.

Convenient location and easy access to town center and jewelry quarter. Clean room, comfy beds, and good breakfast with friendly and helpful staff. Lovely modern bathroom with shower.

My two-year-old absolutely loved the view from our room on the 15th floor. The bed and cot were both spacious and comfortable, ensuring a good night's sleep for both me and my child. The walk-in shower was convenient and safe for my daughter to use. The overall room was beautifully designed and spacious. The housekeeping staff, especially one lady who went above and beyond to provide fresh sheets for the cot, were incredibly polite and helpful. The check-in and check-out process was straightforward, and all the staff made an effort to engage with my child. I have nothing negative to say, all positive experiences. We will definitely be back for another stay!

The only drawback was the enormous building being built outside our room window.

The hotel's location was fantastic, just a short walk from the train station and close to the city center. This made it really convenient for exploring the area and getting around. the room itself was clean, comfortable, and had everything I needed for my business trip. the shower was excellent and the blackout curtains were a great touch, ensuring a good night's sleep. the breakfast provided was simple but satisfying, with a constant supply of food being replenished by the attentive staff.

There were a few things that could have been improved during my stay. the pillows were quite old and uncomfortable, which made it hard for me to sleep well.

I always choose this hotel whenever I visit the city. It's an absolute steal for the price, and the attention to detail is impressive. The location is perfect, just a short walk from the railway station and right in the heart of the action. The staff are friendly and helpful, and the rooms, especially the ones with the fantastic view, are clean and comfortable. Plus, the breakfast offers a variety of options, from juices to hot drinks, ensuring everyone can find something they'll enjoy.

Nothing to complain about, everything was perfect.

We had a fantastic stay at this hotel. The cleanliness was outstanding, and the hotel facilities provided everything we needed for a comfortable stay. The location was perfect, situated in the city centre but away from the hustle and bustle. It was convenient for both transportation and visiting popular attractions such as the train station, 02 academy, and Broad st. The breakfast offered a great variety of choices and the staff were friendly and helpful.

Absolutely nothing.

Great location, helpful staff, comfortable and clean rooms, spacious with all amenities, and a bar open late for residents.

Big rooms, modern and clean with fantastic views. Great location for city shopping and restaurants, also very close to public transportation. Friendly and helpful team who provided a well presented breakfast in the spacious eating area, which has a welcoming atmosphere. Affordable but with excellent facilities. High-speed Wi-Fi connection available.

I was pleasantly surprised by my recent stay at the Holiday Inn Express. The room was bright and spacious, with a lovely bathroom and a great shower. I was impressed with the provided amenities, including a hair dryer, iron, and ironing board. The cleanliness of the hotel was exceptional, and the quiet atmosphere made for a relaxing stay. I would definitely choose to stay at this hotel again or at any other Holiday Inn in the future.

Great location near Symphony Hall and restaurants at the Mailbox. Good breakfast. Comfortable beds and spacious rooms. Clean and well-equipped twin room. Helpful and friendly staff. Exceptional shower. Easy walking distance to Arena and New Street station. Bar open for drinks and food

Nothing I didn't like to be fair.