The breakfast had a good variety of options, including fresh pancakes on Sundays. The staff were helpful and friendly, providing prompt room service. The room was clean and cozy for a reasonable price.

The room was clean and tidy, and the beds were very comfortable. The hotel staff were friendly and welcoming, making check-in a breeze. The location was convenient for my needs, and the restaurant served delicious food at reasonable prices. I would highly recommend this hotel for a pleasant stay.

The value for money at this Holiday Inn was excellent, with well-equipped, spotlessly clean and modern rooms. The location was tranquil, set away from main roads, allowing for a peaceful stay. The staff were friendly, approachable, and always ready to help.

More breakfast choices would make the dining experience even better.

The hotel is conveniently located close to the airport, making it easy for travelers to catch their flights. Guests also mentioned that it is in close proximity to Lingfield racecourse, which provides entertainment options. The rooms are spacious and comfortable, with clean bathrooms and nice showers. The staff is friendly and helpful, and the breakfast provided is great with polite staff.

Some guests experienced noise disturbances during their stay.

We had a great experience at Holiday Inn! The check-in and check-out process was quick and efficient. We received helpful assistance from the receptionist when we needed a taxi during a chaotic snow-day at Gatwick airport. The cab arrived promptly and the hotel even provided us with the cab company's details in advance. Our room was clean and impressive, and the staff was friendly and accommodating. The location of the hotel was convenient, not far from the airport. we were genuinely impressed and would definitely stay here again.

Everything was perfect.

Clean, good value for money, helpful staff, modern property, professional service.

Nothing, it is perfect.

The rooms at this hotel were clean, spacious, and well-equipped with a kettle for coffee and tea. We were pleased to find that breakfast included tasty vegetarian and vegan options, such as freshly cooked veggie sausages. The staff were friendly and helpful, arranging a taxi for us at a reasonable price. Additionally, the hotel's location near Gatwick airport was convenient for our travel plans.

We felt truly spoiled during our stay and have no reason to complain.

The only thing we would say is that this place may not be the best for families. But overall, this hotel was a great value. The leisure facilities, luggage storage, and 24-hour reception were very helpful. We recommend this hotel for anyone looking for a convenient and comfortable stay.

Check-in simple and friendly. Spotless and well-decorated rooms. Comfy and inviting bar. Great night's sleep on comfy beds. Refreshing shower and superb breakfast. Easy check-out and helpful staff.

There was nothing I didn't like.

For the price we paid, we got excellent value at Holiday Inn. The room was clean, quiet, and the bed was very comfortable. The parking area felt safe and well-lit. The reception staff and the lady at the bar provided great customer service, and even though the other staff were inexperienced, they were still polite and friendly. The hotel had a spacious layout and the beds were incredibly comfy. The restaurant staff, especially the young ladies, provided 5-star service and the manager did a great job training them in excellent service.

Food for breakfast could have been better with more variety and options.

The two complementary facts offered were nice surprises and saved us some money. The hotel's location was perfect for accessing the nearby attractions we wanted to visit. we appreciated the convenience of having a restaurant on site.

Our Christmas stay was not as enjoyable as we had hoped. The room was not very clean and had a strange smell.

Generally good facilities. Rooms are comfortable and well-maintained. Friendly and helpful 24-hour front desk. Good value for money. Convenient location for Gatwick Airport.

Felt immediately at home, no complaints whatsoever.

Upon arriving at the hotel, I was pleasantly surprised by the cleanliness and comfort of the room. The bed was incredibly comfortable, allowing me to enjoy a restful night's sleep. The reception staff warmly welcomed me and provided helpful information about the hotel amenities. The Goan vegetable curry that was delivered to my room was absolutely delicious and a delightful surprise after a long day of travel. my stay at Holiday Inn was a pleasant experience.

Although I thoroughly enjoyed my stay, there were a couple of minor inconveniences. I wasn't informed about the £10 per night parking charge and the refundable £25 deposit before my arrival, which would have been helpful to know in advance.

had a great stay at a hotel in Crawley. room was clean and comfortable, perfect for our needs. staff were friendly and helpful, made us feel welcome. exceeded my expectations.

Confusing bar staff, struggled to find drinks.

The rooms at this hotel were clean and modernized, providing a comfortable stay for me and my partner. The bathroom was exceptionally clean, which is always a priority for me when choosing a hotel. The sheets on the bed were fresh and crisp, adding to the overall comfort of the room. The reception staff were friendly and helpful, particularly when we needed assistance with our car after our holiday. The hotel also offers parking for the duration of your stay, with CCTV surveillance for added security. Additionally, they were able to book a taxi for us to the airport, making our departure stress-free. I had a pleasant experience at this hotel.