We arrived at the hotel late at night and found that the Room Key Card Machine was broken. However, the staff quickly resolved the issue by providing us with their own master key card to enter our room. They also ensured that our key cards were available for pickup later in the evening. The staff, especially Debbie and Zoheb, were extremely helpful in ensuring that we had access to our room.

Although we booked a small double room, we were pleasantly surprised to find that we had been upgraded to a superior double room with two double beds. The room was spacious and clean, and the fridge provided in the room was a lifesaver.

Spacious room with a large walk-in shower and a window that opens for fresh air. The room was extremely clean and smelled fresh. The staff were very friendly and welcoming, providing extra fans for the hot weather. The food at the hotel's restaurant was excellent and the bar prices were reasonable. I had a positive experience at Lancaster Hotel And Spa and would recommend it.

We had a fantastic stay at this hotel on a university campus. The room was nice and clean, with extremely comfortable double beds. The staff were very friendly and helpful, allowing us to store our luggage before check-in. The location was great, being close to the M40 motorway and within walking distance of a restaurant with good food. Additionally, there were convenient transportation options available to get to central London or Uxbridge.

The location on the university campus is convenient, especially for those traveling by car as it is close to the M40 motorway. The rooms are equipped with good size showers and have the option of 2 beds or without. I also appreciate the fact that the windows can be opened for fresh air. Additionally, breakfast is included in the room rate, providing a convenient and satisfying start to the day.

Everything was satisfactory, no major issues.

We had a fantastic stay at this hotel. The room was spotless and had everything we needed. The lady on reception was so helpful and friendly at check-in. The hotel is located in the spa area of the university campus, making it a great location for visiting our daughter at Brunel. Car parking was easy with plenty of spaces available outside. We didn't have breakfast, but it looked great.

Nothing, all excellent.

I recently stayed at a hotel that was conveniently located near a university campus and just a short distance from Uxbridge Town Centre. The room I stayed in was spacious and clean, with a large walk-in shower and a window that allowed for fresh air. The staff were incredibly friendly and welcoming, making me feel right at home. The breakfast selection was excellent, and the hotel offered facilities such as a spa and fitness center. it was a great stay.

The lack of bedside cabinets in the room, which made it difficult to store essential items like water, a clock, and medication at night.

The location of this hotel was perfect for visiting the nearby university. It was also convenient to have a bus stop nearby for easy access to the train station. the room was lovely, clean, and comfortable, with a great bathroom that had both a bath and shower. the staff were friendly and polite, and there were plenty of complimentary tea and coffee options.

One of the main drawbacks of this hotel was the lack of signage, making it difficult to find. the room itself was quite hot, despite the provided fans, and the limited window access didn't help with airflow.

Located in a quiet area, this hotel offers a peaceful environment away from the hustle and bustle. With easy access to the local cafe, underground station, and the Metopolitan line, it's a great choice for business guests. The spacious rooms are equipped with comfortable beds, ample storage space, and modern facilities, ensuring a comfortable stay. The staff is friendly and helpful, providing excellent service. the breakfast offers a variety of options to start your day off right.

The signage within the hotel could be improved to make it easier for guests to navigate their way around.

Convenient location near motorway and university campus. Quiet rooms, friendly and helpful staff. Comfortable double beds, ample storage space, good tea/coffee facilities. Large bathroom with excellent shower. Pleasant restaurant and bar, reasonable prices. Multiple ways to heat or cool room.

This hotel offers great value for money, with affordable prices and attention to detail. The location on the university campus is convenient, close to the M40 motorway, and within an area used for student accommodation. The staff provides excellent service, and the basic amenities are well-maintained. The rooms are comfortable, with large bathrooms and showers, and the beds have very comfy mattresses. Breakfast is included and served at the hotel.

No improvement needed, everything was satisfactory.

The value for money was unbeatable, we got a comfortable room for a really good price. the hotel staff was friendly and welcoming, offering us two free drinks at the bar upon our arrival. the location was great, as it was easy to get to and from the various city attractions.

The bathroom could have been cleaner, and the room was quite small, with only one cup and towel. While it served as a good base for exploring the city, it didn't feel like a 3-star hotel.

Spacious room with two double beds. Clean bathroom, good amenities. Friendly, helpful staff. Delicious dinner and bountiful breakfast. Will return in the future.

The value for money at Lancaster was brilliant! The superior rooms were spacious, modern, and clean with really comfortable beds. The hotel is situated on the Brunel University campus, and we felt really safe during our stay. The reception staff were absolutely lovely and the restaurant staff were professional and helpful. Parking for our two cars was easy and free of charge. Can't wait to come back and use the spa!

The breakfast offerings could be improved by having more staff to assist.

Lovely room, friendly staff, beautiful location, good food, charming service.

Nothing it was perfect.

We recently stayed in a hotel located in the centre of a University campus, which was a convenient location for us. The room and bathroom were clean and a good size, with a fan and fridge available. The staff were friendly and polite, and the bedding and towels were clean. The hotel also had good WiFi everywhere and limited parking. we enjoyed the Spa facilities during our stay.