This hotel is a great value for money, with reasonable prices for both the rooms and the meals. The staff pays attention to detail, ensuring a pleasant and comfortable stay. The location is perfect, right in the heart of the citadel, making it convenient to explore the charming town of Rye.

All in all, everything was satisfactory and there's nothing I would change.

The staff at the hotel were friendly and helpful, especially the reception staff. They provided clear directions to the nearest car park and made check-in a breeze. the hotel's central location made it easy to explore the surrounding area on foot. the room provided all the necessary amenities for a comfortable one-night stay.

Despite messaging the hotel about dietary requirements, they were not able to cater to them. the breakfast service was also slow, with a long wait time and an error in the order.

Quirky accommodation, comfortable & pretty. Helpful & attentive staff. Atmospheric bar. Good location.

Nothing to mention.

As foreign tourists, we were delighted by the exceptional service and friendliness of the female staff. The rooms were in excellent shape with beautiful period furniture, and the bathroom had state-of-the-art amenities. The restaurant offered excellent dishes and a good wine list. The staff went out of their way to be helpful, making us feel welcome and providing information about the inn's history.

We felt cared for throughout our stay, with no complaints whatsoever.

As a group of friends, we loved the cosy and quirky atmosphere of the hotel. The restaurant served delicious food and the free parking was a real bonus. The location was central and convenient.

Felt very welcomed, nothing was too much trouble.

We had a fantastic time with our group of friends in this charming and historic town. The location of the hotel was perfect, allowing us to easily explore everything from the beautiful little castle to the stunning beach. The room we stayed in was full of character and the four poster bed was incredibly comfortable. The staff provided excellent service and the breakfast each morning was delicious.

We were disappointed that there was no acknowledgment of our special occasion, despite informing the management beforehand.

The hotel had a cozy atmosphere with a spotlessly clean room. The staff were friendly and accommodating. The location was perfect, right in the middle of the town, with easy access to transportation and parking. The hotel had a charming historical feel, taking you back to a time of horse and coaches and the Middle Ages.

Nothing to fault.

The location of the hotel was not ideal as it was situated down the hill in the rain, making it difficult to navigate. Furthermore, most establishments in the town seemed to shut early in the evenings, limiting the options for dining or entertainment. However, the hotel had a cozy outdoor dining area, perfect for enjoying a meal or a drink in good weather. The staff in the restaurant/bar were friendly and provided professional service.

The room we stayed in was a bit hot upon arrival, and despite opening the windows, it took some time to cool down.

Interesting and atmospheric pub/hotel. Friendly staff, comfy beds, great breakfast. Ancient building with modern touches. Exceptional personal care from staff. Two residents' lounges. Fabulous cooked breakfast. Three cask ales in excellent condition. Imaginative breakfast choices. Beautiful period surroundings. Terrific staff and ambiance. Historic building to fall in love with. Superb hotel in lovely location.

I had the most enchanting stay at a historic inn in a charming coastal town. The atmosphere was simply magical, transporting me back in time. The friendly staff made me feel right at home, and the breakfast was delicious. The location was perfect for exploring the town. I highly recommend this hotel.

I recently had a fantastic stay at a charming hotel in the heart of a historic town. The hotel had a lot to offer, including its great value for money and attention to detail. The staff were friendly and provided excellent service throughout my stay. The rooms were cozy and clean, with a small but effective en-suite shower. I especially loved the beautiful carved stone fireplace in my room. Additionally, the breakfast included was delicious, with hot dishes cooked to order and served promptly. this hotel provided a wonderful experience.

All was well, no complaints.

As young holiday goers, we loved the historic charm of the hotel with its wooden beams and creaky floors. The Glover room had a cozy atmosphere, and the view of the cobbled street made us feel like we had traveled back in time. The staff were friendly and knowledgeable about the hotel's fascinating history, including the ghostly tales. The food at the restaurant was delicious, and the hotel's location in the center of town was perfect for exploring.

Felt like royalty, no complaints at all.

What a wonderful Christmas experience! the hotel is full of history, and the rooms are well preserved. the hotel staff was thoughtful, providing us with complementary seasonal treats in the room, and the location was perfect for exploring the charming town. the breakfast was delicious and exceeded our expectations. We also appreciated being able to use the parking area provided by the hotel.

The service in the restaurant was subpar. Although the food was exceptional, we were left to pour our own wine without being asked if we needed anything else.

I had a delightful stay at this charming inn. The historic features added character, although the steep stairs were a minor inconvenience. The well-appointed room was comfortable and the breakfast, served in a lovely bar, was delicious. The staff were friendly and helpful throughout my visit. I highly recommend this hotel.