Attentive staff, great location, lovely residents lounge, delicious cocktails, quality environment, thoughtful concierge.

Almost perfect.

As a family with kids, we loved the fantastic pool with no chlorine and the ideal temperature for a refreshing swim. The staff was incredibly friendly and provided impeccable service, making us feel like valued guests. The hotel's central location allowed us to easily access popular attractions such as the Lyceum Theatre and Covent Garden. The tastefully decorated rooms were spotless and provided a comfortable retreat, and the valet parking service was convenient. The hotel also left thoughtful surprises in our room to celebrate our 10th wedding anniversary. a wonderful stay.

Felt like family, no complaints at all.

My recent stay at this hotel was absolutely fantastic. From the moment I arrived, I was greeted with warm and friendly service. The attention to detail in my room was impeccable, with rose petals and electric candles creating a cozy and romantic atmosphere. The bed and pillows were so comfortable, ensuring a great night's sleep. The location of the hotel was perfect, with Covent Garden just around the corner and the vibrant theater district right next door. The lobby bar had a great ambiance and the cocktails were top-notch. I had a truly memorable experience and I highly recommend this hotel for a perfect post-Christmas break.

The location of the hotel is perfect for exploring various attractions like Covent Garden and Trafalgar Square. The rooms are elegantly designed with cozy decor, fresh flowers, and books on the shelves. The staff is friendly and accommodating, going above and beyond to ensure a comfortable stay. The breakfast is tasty and the hotel offers luxurious products to choose from. The view from the rooms is breathtaking, with a view of the Lyceum Theatre.

We were disappointed that we had to leave after only one day.

I had a fantastic stay in this city. The hotel's location close to the tube made sightseeing and celebrating very convenient. It was not far from all the big landmarks and in close vicinity of major shops. The cleanliness of the room was exceptional and the hotel facilities, such as the pool and steam room, were top-notch. The staff provided a warm greeting on arrival and were lovely and very friendly throughout my stay.

Couldn't fault it.

We had an amazing stay at One Aldwych. The staff members were attentive and went above and beyond to make our stay memorable. The location was perfect, with easy access to the theatre district and the river Thames. The beds were comfortable and the rooms were clean. We especially loved the special birthday treat for my daughter and the thoughtful amenities for our dog. The spa and pool were excellent, and the breakfasts were delicious. We can't recommend this hotel more.

Couldn't recommend this hotel more.

Exceptional staff, faultless service, spotless facilities, genuine smiles & laughs, superb condition.

best stay in london ever. location superb - next to covent garden, the strand. staff excellent all-round, helpful and polite, especially to our pekingese. room lovely, beautifully decorated, comfy bed. spa excellent, great pool and sauna. breakfasts delicious. enthusiastic and caring staff. will definitely stay again.

No tea/coffee making facilities in room.

The hotel's location is superb, right in the heart of the theatre district. It is within walking distance of other attractions and provides easy access to London sightseeing. Additionally, the hotel is conveniently located near the Thames, offering guests scenic views. The staff were exceptional, providing attentive and friendly service. The rooms were well-designed and comfortable, with a lovely residents lounge and delicious cocktails available.

Some of the staff members at the hotel were reported to be rude and unfriendly, which may have negatively impacted the overall experience for some guests.

The hotel’s amenities were impressive with high-quality coffee and tea supplies in the room. the staff were welcoming and informative on the neighbourhood. the hotel’s location was ideal, being within walking distance to various transportation stations.

No negative experiences.

A wonderful stay at a beautifully refurbished hotel. The calming room decor was a perfect retreat after a day exploring the busy city. The bathroom was luxurious and the shower had great water pressure. The staff were friendly and attentive. The breakfast was delicious and served in a relaxed atmosphere. I highly recommend this hotel for a special treat.

They made me feel welcome and attended to all my requests promptly. the location of the hotel was great, with many attractions and restaurants within walking distance. the room was spacious and comfortable, with a luxurious bathroom and high-quality furnishings.

There were a few downsides to my experience. I found the noise from other guests slamming doors to be quite disruptive and annoying.

Exceptional staff, faultless service, spotless facilities, genuine smiles & laughs, superb condition, impeccable service.

Such a lovely hotel, with beautiful decor and friendly staff. The location is fantastic, right next to the Lyceum Theatre and Covent Garden. The room was spotless, with a comfortable bed and aircon. The breakfast options were great, with both cooked and healthier options available. The valet parking service was convenient and the hotel even left some special treats for our anniversary. a wonderful stay and we will definitely be returning.

Everything was fantastic! 😄

This hotel provided excellent service and luxurious amenities, including an indoor heated swimming pool, sauna, and steam room. The spa centre was perfect for relaxation and rejuvenation. The food options were outstanding, with a special diet menu available for those with dietary restrictions. The private facilities were exclusive and added an extra layer of luxury to our stay. Additionally, the hotel's location was unbeatable, with easy access to popular attractions and fine dining restaurants.

The only minor issue we experienced was a delay in receiving towels when we visited the swimming pool and sauna area. Other than that, our stay at this hotel was flawless, and we would highly recommend it to anyone looking for a luxurious and comfortable stay in the heart of the city.