The hotel offers a variety of delicious breakfast options and fantastic dinner service. The room is clean and well-equipped, with a comfortable bed and excellent facilities. The staff, especially Ricky Currie, were welcoming, helpful, and provided great suggestions. The location is convenient for visiting tourist attractions and shopping.

Felt right at home, no complaints.

The location was perfect, with a view of the castle, and the staff went above and beyond to make us feel welcome and comfortable throughout our stay.

The breakfast could have been improved by offering more variety and options.

The rooms were spacious and clean. The hotel had a modern and great cuisine. The staff were amazing and professional. The view from the room was as described and the bed was comfortable. The amenities were great.

Cannot find any fault.

The room at Sheraton was sparkling clean and shining, with a comfy bed that made for a restful sleep. The staff were always smiling and helpful, especially when I mentioned the noise outside my window, promising to address it next time. I would recommend this hotel for its cleanliness, friendly staff, and comfortable rooms. Overall I highly recommend this hotel for a delightful stay.

The king room with a view of Edinburgh castle was brilliant. The layout and facilities were fantastic. Jamie, who checked us in, was a breath of fresh air and got us off to a good start. The room was very large and spacious, with a huge and comfortable king-sized bed. We especially loved the mood lighting around the bed and in the bathroom. Complimentary water was provided daily and there was a TV with plenty of channels. We also enjoyed the "one spa" attached to the hotel, including the hydro pool and thermal spa. a very relaxing, luxurious, and enjoyable stay.

Felt very much at home, no reason to complain.

Love, Love, love it! The exceptional service provided here goes above and beyond with a refreshing smile. The manager personally greeted us and ensured everything was perfect. The location offers stunning views of the castle, and the rooms are fantastic - modern and clean. The restaurant serves an amazing breakfast with a wide variety of options. The attentive and polite staff make the dining experience even better. The bar also provides excellent service, making sure everything is to our satisfaction. We couldn't have been more pleased with our stay and will definitely be returning!

I had the most amazing stay at this hotel. The castle view room was simply stunning, offering a lovely and spacious atmosphere. The bathroom was also impressive, with its exquisite design. The hotel staff were extremely friendly and helpful, making my experience even more comfortable. The location of the hotel was ideal, as it was close to all amenities, including restaurants, bars, and shops. It was also easy to get into the city center and explore all that this city has to offer.

For us, it was ideal.

Great staff and comfortable beds. the location was fantastic, with plenty of attractions nearby. the facilities were excellent.

there were issues with breakfast cancellation and the cleanliness of the room could have been improved.

The property was conveniently located within walking distance of main attractions and shopping. The staff were fantastic, and the rooms had nice in-room facilities. As a light sleeper, I appreciated the comfortable rooms that ensured a good night's sleep.

Felt very well taken care of, no reason to complain.

Excellent spa, friendly and helpful staff, central location with easy city access, delicious breakfast delivered to the room.

I had a fantastic time staying at this hotel. The location is perfect, with easy access to all the attractions of the city. Plus, the hotel offers excellent parking facilities, which is a huge convenience. In the evening, they provide delicious nibbles and unlimited alcoholic drinks, which is a great addition to the overall experience. The room was clean and comfortable, and the staff were friendly and attentive. The breakfast was exceptional, and the view from the room was breathtaking. the hotel offers great facilities such as a swimming pool and sauna. It was truly a wonderful stay.

One minor drawback was that some areas of the bar were quite cold to sit in, which was a bit uncomfortable.

The hotel is conveniently located, making it easy to explore the city. It is close to the city center, the west end, and all the amenities such as restaurants and bars. You can easily walk to all the major attractions in the area. The rooms are modern and well laid out, providing a comfortable stay. The facilities, particularly the indoor pool, are of high quality. The breakfast buffet offers a good variety of food.

The lighting in the rooms can be a bit tricky to figure out.

We had a fantastic stay at this hotel. The rooms were spotless and well laid out. The staff were extremely helpful and efficient, from the doorman to the concierge. They went out of their way to accommodate our needs, especially as my friend needed a room to express. The breakfast was good and well organized in terms of safety. The hotel is in a great location, near various restaurants like Brewdog, Wagamama, Byron Burger, and Wildwood. Additionally, there are plenty of transportation options nearby, and it's within walking distance of Princess Street shops. The cleanliness and hotel facilities were excellent, and the parking was convenient.

Nothing, all excellent.

Fantastic location. Attentive staff. Excellent food, especially the duck surprise. Gin bar with 100 varieties. Spacious rooms with modern conveniences. Huge and comfortable bed. Impressed, will stay again. Would recommend to friends, family, and colleagues. Helpful staff, clean and relaxing room. Great start, able to check-in early. Clean and well-located. Lovely decor. Excellent staff conduct. Subtle design surprises. Very clean. Comfy beds and intriguing bathrooms. High-level welcome and service maintained throughout stay.

Great first room, excellent breakfast, free upgrade, early check-in, comfortable room.

No.