I recently stayed at Sheraton in London for a week-long vacation. The hotel's main areas, like Palm Court, were absolutely beautiful and provided a wonderful atmosphere. The staff members were exceptional - friendly, polite, and always willing to help. The comfort of the bed and the perfect room temperature ensured a great night's sleep. Additionally, the complimentary Prosecco drink upon arrival and the surprise bottle of Moet in our room for our 25th Wedding Anniversary were delightful touches. Sheraton exceeded all expectations in terms of hospitality, amenities, and location.

I would definitely recommend this hotel.

The location is unbeatable, right across the street from Hyde Park and conveniently situated on Piccadilly across from Green Park. It's perfect for visiting attractions. The breakfast in the lounge is great, with a wide selection of fresh food. The staff is friendly and helpful, providing excellent service.

The rooms are quite small, leaving limited storage space.

The hotel offers spacious rooms and great amenities, including extra large king size beds and a well-equipped Club lounge. The location is perfect, with Green Park just across the road and easy access to all the attractions. The staff are friendly, professional, and provide exceptional service. The breakfast is of high quality and there is plenty to choose from.

Felt very relaxed, no complaints.

We had an amazing stay at Sheraton. The room was spacious and comfortable, meeting all our requirements. The staff provided excellent customer service and made us feel like royalty. The location was central and convenient for shopping, dining, and shows. The best part was the delicious breakfast, worth the extra money. We also enjoyed the well-equipped gym, which was a unique feature for a hotel. a fantastic experience.

Friendly, helpful staff made our stay comfortable. Spacious, well-equipped room and large bathroom were kept clean daily. Breakfast was delicious and plentiful. Convenient location near Hyde Park and lively areas. Access to the Club lounge all day/evening was enjoyable.

Great location, close to tube and walking distance to popular spots. Polite, helpful staff. Comfortable bed. Spacious bathroom.

The location of this hotel is ideal, with the Green Park tube station just a stone's throw away. You can easily explore the city as it is within walking distance of Hyde Park and Buckingham Palace. The lobby is spacious and welcoming, and the staff are friendly and helpful. The rooms are clean and well-maintained, with plenty of amenities such as a fridge, tea and coffee making facilities, and a safe.

The elevators can be a bit frustrating as there are only two of them and they are controlled from the same button.

Sheraton Grand London Park Lane exceeded our expectations with its amazing breakfast and discounted rate. The room met our requirements with a dressing table and walk-in shower. The check-in experience with Umberto was excellent, and the location near Green Park and Hyde Park tube stations was super convenient. The hotel is dog friendly, and the rooms are in excellent condition. The bar food and service were also excellent.

Felt very much at home, no complaint.

The location was unbeatable, right across from Green Park and within walking distance of all the attractions. The room was a pleasant surprise, with an extra large king size bed and great amenities. The hotel itself was beautiful and the attentive staff made us feel well taken care of. I highly recommend this hotel for a wonderful stay in London.

We had a fantastic stay at this hotel. The location right across from Green Park was perfect, allowing us to easily walk to many attractions. The room we stayed in was spacious and luxurious, with a separate bath and shower that we loved. The Nespresso machine and decaf capsules in the room were a nice touch for our morning coffee. The breakfast in the club lounge was ample and delicious. The staff were incredibly helpful and friendly, making us feel right at home.

Nothing to complain about at all.

Well-managed contemporary establishment with helpful staff, cool AC, and quiet rooms. Convenient location, though construction nearby.

Friendly staff, newly renovated rooms, clean bathroom, great breakfast, ideal location.

Nothing it was perfect.

We stayed at Sheraton for our anniversary and were pleasantly surprised with an upgrade and a bottle of wine to celebrate. The breakfast was delicious, especially the perfectly cooked egg "florentine". The staff, especially Maria, were professional, kind, and helpful. The main areas, like Palm Court, were beautiful and we loved sitting by the Christmas tree. The rooms were quiet, updated, and comfortable. a great hotel with friendly staff.

Do recommend this hotel.

The location of this hotel is fantastic, with many popular areas within walking distance. You can easily explore major attractions and the Green Park tube station is close by. Plus, there are plenty of pubs in the nearby Shepherds Market to enjoy. The rooms are comfortable and spacious, with a large bathroom and great shower. The staff are friendly and accommodating, providing excellent service. The breakfast offers a high standard with lots to choose from.

There is one disappointment: the upgrade to a king room didn't offer the expected city view. The room overlooked a side alleyway, with a concrete building obstructing the view.

The room was comfortable and the bed was cozy. The hotel had a great location, close to many attractions and easily accessible by public transport. The staff was friendly and helpful.

The service was inconsistent, especially from the concierge. The housekeeping was poor, with towels not being replaced and the floor towels being removed but not replaced.