All in all, everything was top class. The spa was amazing, with a great aqua thermal journey and a relaxing Zen garden. The hot stones treatment was exceptional. The staff were friendly and helpful, making us feel well looked after. The Orangery restaurant served delicious breakfast, cooked to order. The hotel facilities were impeccable, with clean and nicely decorated rooms. The free shuttle car to the restaurants in this city was a convenient feature.

Nothing not to love!

We had a wonderful experience at this luxurious hotel. The staff, especially the receptionist and doorman, were extremely friendly and accommodating. They listened to our needs and quickly resolved any issues. The attention to detail by all the members of staff was exceptional. The hotel and spa were beautifully presented, creating a relaxing and inviting atmosphere. The food was delicious, cooked to perfection, and presented impeccably. The staff made us feel special, remembering our names and ensuring our satisfaction throughout our stay.

Also, the bathroom had poor lighting, particularly for ladies trying to apply makeup. Despite these minor drawbacks, we would highly recommend this hotel to everyone.

Lovely room with large bathroom, great breakfast, friendly staff, nice atmosphere in bar, spacious and clean room.

No issues.

We got excellent value for our money, with a beautiful room and comfortable beds. The location was perfect, and the staff treated us like VIPs.

The morning meal could be improved with a wider variety of options.

had a lovely stay at a well-located hotel in wrea green. reception was welcoming, and the aroma of elemis was a nice touch. enjoyed a delicious cooked-to-order breakfast in the orangery restaurant. the room was spacious with comfortable furniture and a large tv. mini elemis products in the bathroom were a nice touch. the bed was king size and the bathroom had a shower and separate bath. overall, a great experience.

limited spa facilities due to covid

Comfy rooms, great spa facilities, friendly staff, delicious dinner, fast WiFi.

I had a fantastic stay at this hotel. The cleanliness was top-notch, and the staff at reception and in the restaurant were incredibly accommodating. I particularly enjoyed dining in the orangery, where the food was absolutely amazing. As someone who is gluten-free, I felt that they took extra care with my meal. I ordered the steak, and it was absolutely gorgeous. The location of this hotel was excellent, with great facilities and a lovely room with a fantastic bath. The staff was friendly and paid great attention to detail.

Nothing to complain about at all.

Staff happy and well-presented, went above and beyond. Spa amazing, loved terrace with hot tubs and lounge. Laurent Perrier lounge homely and lovely gardens. Food of high standard, fab breakfast. Helpful with late check-in, extra spa access. Comfortable, clean bed and bedroom. Amazing restaurant with exceptional evening meals. Well-furnished, comfortable public areas. Fabulous, attentive staff with excellent customer service. Friendly, approachable, nothing too much trouble.

Friendly staff, excellent spa, delicious food, well-equipped gym, beautiful rooms and common areas, professional service

Nothing, all great.

We had an amazing stay at Spa Hotel in Ribby Hall Village. The breakfast was delicious, and the rooms were lovely and comfortable. We also enjoyed the excellent massage and the attentive staff. I highly recommend this hotel for a relaxing getaway.

I recently stayed at a luxurious 4-star hotel and I must say, I was highly impressed with my experience. The staff at this place were absolutely amazing, going above and beyond to make sure my every need was met. From the moment I arrived, the receptionist and doorman greeted me with a warm welcome and made me feel right at home. The rooms were spacious and beautifully decorated, providing me with the utmost comfort. The attention to detail was exceptional, with amenities such as ironing facilities, air conditioning, and free Wi-Fi in the rooms. I also appreciated the little touches like the complimentary toiletries and the availability of a flat-screen TV in the room. The hotel's dining options were top-notch, with a restaurant that served delicious meals and an in-room breakfast option. The bar/lounge area was the perfect place to unwind, with friendly staff and live entertainment that added to the overall enjoyable experience. The hotel's leisure spa and wellness center were a haven of relaxation, with amenities such as a sauna and jacuzzi. The garden area provided a serene atmosphere, perfect for unwinding after a long day. every aspect of my stay here was great - from the service to the room amenities to the stunning surroundings.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The facilities in the hotel were impressive, especially the spa and the thermal journey. the spa was clean and relaxing, and not overly crowded. the treatments, such as the massage, were incredibly relaxing and serene. the staff provided excellent customer service, making us feel welcome and attending to our needs. the food in the restaurant was delicious, with a variety of options to choose from. the rooms were spacious and comfortable, with a large and comfortable bed. a great experience.

The strict scheduling of spa sessions, which took away from the relaxed atmosphere. It would have been nicer to have more flexibility in choosing the timing of spa sessions.

Stayed two nights for a friend's birthday. She loved the spa and felt rejuvenated after the Aqua thermal journey. Free upgrade to a beautiful balcony suite with a view of a small lake. Equestrian center visit arranged for my friend who can't ride anymore. Outstanding service from "Roland" the porter. Lovely and friendly staff.

Spent a lovely Christmas break at a spa hotel in Lancashire! the location was so convenient, just a short drive from the city center, and there was plenty of parking available. the thermal journey was one of the best parts of our visit, and having Elemis toiletries available in our room was a definite plus. the food was delicious, with plenty of seasonal options available for the holiday.

Our room wasn't as clean as we had hoped, and we had to request that housekeeping come back to finish the job. We also found the breakfast layout a bit confusing and disorganized, with long waits for some items and others running out quickly.

We recently enjoyed a relaxing stay at a spa hotel in the North West. The customer service was fantastic, and the staff were welcoming and friendly. The hotel and spa had a relaxed atmosphere and were of high quality. The spa facilities were outstanding, with various saunas, steam rooms, and jacuzzis to enjoy. The aqua thermal journey was a highlight, and we loved being able to walk around the hotel in our robes and slippers. The room was beautiful and well-equipped, with a comfortable bed and a spacious ensuite bathroom. The complimentary toiletries and fresh milk in the fridge were a nice touch. The outdoor Zen Garden was a lovely place to relax, although it could benefit from a larger covered area for cooler days. The spa also offered a range of treatments, and the fitness suite was well-maintained. We had a delicious meal at the hotel restaurant, and breakfast served in our room was of good quality. we had a fantastic and relaxing stay and would highly recommend this spa hotel.