We had such a great time exploring the city! The hotel's location was perfect, super close to the train station and within walking distance of the town centre. The staff were really friendly and helpful, and the breakfast was delicious. Our room was clean and comfortable, with a lovely view of the garden. The hall light didn't bother us at all. We also appreciated the good value for money and the fact that the hotel offered a variety of facilities, like a patio and garden area for relaxation.

The communication regarding the room allocation could have been better.

The Black Horse Inn was a great value for the price, with a cozy and comfortable room. The location was fantastic, with all attractions and good restaurants nearby. The staff went above and beyond, making me feel well taken care of throughout my stay. It was definitely a place I would stay at again.

The food for breakfast could have been improved with more variety or options.

Freshly cooked breakfast, friendly staff, well-kept hotel, convenient location near train station, value for money. Lovely garden, clean room, fan provided during hot spell, full English breakfast served. Situated just out of town, ground floor room with garden view. Great shower, comfy mattress.

The value for money was fantastic, with a comfortable and cozy room that had thoughtful touches and a lovely breakfast included. The location was great, close to town, and the staff were incredibly welcoming and helpful throughout our stay.

I recently stayed at this hotel and was pleasantly surprised by the value for money. The prices were very reasonable, especially considering the attention to detail throughout the hotel. The location, nestled in a residential area, was perfect for exploring the nearby tourist attractions and it was also conveniently close to both the train station and the town center. The staff were friendly and provided excellent service. The basic amenities in the room, including access to a lovely garden and the presence of two parallel single beds with fresh white towels, were greatly appreciated. The breakfast, which included home produced eggs and delicious, freshly brewed coffee, was a fantastic way to start the day.

All was satisfactory, nothing to complain about.

I recently had a delightful stay at a charming hotel in Canterbury. the location was excellent, being very close to the center of town. This made it incredibly convenient to explore all that Canterbury has to offer, including its beautiful fountain. Secondly, the staff were friendly and helpful, providing me with valuable information about the local area. Lastly, the rooms were comfortable and well-equipped with every comfort, including a fridge. I especially enjoyed the access to the lovely garden, where I could relax and unwind. The breakfast was also a highlight, with freshly brewed good coffee and delicious home-produced eggs. this hotel provided exceptional value for money and attention to detail.

Nothing to complain about at all.

Convenient check-in process, well-equipped room, attentive staff at breakfast. Wide variety of breakfast options including cereals, yoghurts, fruits, juices, and cooked breakfasts. Great value and location in a charming destination. We would choose this place again. Thank you!

The inn's location was perfect for exploring the city, as it was really close to the town center and within walking distance of all amenities. The room we stayed in was comfortable, with a cozy feel and a lovely garden attached. The breakfast provided was delightful and had a good variety of options. The self check-in system was easy to use and made the whole process hassle-free.

The staff's lack of English proficiency made communication difficult.

We spent Christmas at this hotel and were pleasantly surprised by the complimentary mince pies and mulled wine. The hotel's location was also a plus, as it was near many restaurants and shops. Our room was cozy and had a charming view of the town.

The shower room was small and inconvenient, and there was nowhere to get dressed comfortably. the mattress was uncomfortable and in need of replacement.

Comfy bed, friendly staff, great breakfast, interesting location, cozy room, clean towels.

Not obvious to find.

The Black Horse Inn was a charming place to stay. The garden was peaceful and the dining area was lovely. The location was perfect, just a 10-minute walk from the cathedral. The room itself was warm and comfortable, providing a good night's sleep. I would recommend this hotel, despite a few minor drawbacks.

The room was warm, comfortable, and quiet, which made for a cozy romantic getaway. We particularly enjoyed the good-sized TV in the room for some relaxing movie nights. The location of the hotel was perfect for us - close enough to the city center for easy access, yet far enough to avoid the hustle and bustle. It was lovely to be able to explore the city without having to travel far. the breakfast options were fantastic, especially the full English breakfast - it was absolutely delicious and gave us a great start to our days of adventure.

One aspect that could be improved upon is the need for more space for luggage in the room. It would have made our stay even more comfortable if we had a bit more room to store our belongings.

The value for money at Black Horse Inn was excellent. The room was clean, cozy, and the beds were firm and comfortable. The location was perfect, just a short walk from the train station and close to the center of town. The staff treated us incredibly well, going above and beyond to make our stay comfortable and enjoyable.

The food for breakfast could have been improved by providing more variety or options.