had a brilliant stay in Scarborough, but Helaina made it even better. their penthouse room was stunning, with amazing views. the staff went above and beyond, especially with the surprise for my golden anniversary. breakfast was superb too. would definitely return and recommend.

Noisy floorboards above, but it's an old building.

The hotel is located away from the main centre of Scarborough, providing a quieter and more relaxing atmosphere. The rooms are well-equipped, with comfortable beds and clean bathrooms. The staff is friendly and provides excellent service, going above and beyond to make guests feel welcome. The breakfast options are exceptional, with a wide range of choices to satisfy all tastes. some rooms offer beautiful views of the surrounding area. There is also a delicious Chinese restaurant nearby, perfect for those who enjoy Asian cuisine.

The parking situation can be inconvenient, requiring guests to find alternative options and potentially spend extra time searching for a suitable spot.

The staff, breakfast, cleanliness, location, décor, comfortable bed.

Nothing all excellent.

A Gem of a Guest House

I had a very enjoyable and relaxing stay at this guest house. The room I stayed in was beautifully decorated and spotless, with an excellent view from the Castle to the Sea Life Centre. The bathroom was clean and modern, with toiletries supplied. The guest house had a lovely, warm atmosphere, and I slept well in the comfortable bed with fresh bedding. The breakfast was exceptional, with a wide variety of fruits, yogurts, croissants, and fresh juices to start, followed by a delicious cooked breakfast of my choice with top quality foods. The host, a lovely oriental young lady, was incredibly pleasant and helpful at all times, providing advice about the local area and places of interest. I was truly impressed by her hard work and friendliness. I had a fantastic experience at this guest house and will definitely come back and recommend it to my friends and family. Great value for money!

The hotel is located right on the beachfront, making it convenient for guests to enjoy a stroll on the seafront promenade. The location is also close to all the main attractions in the neighborhood, allowing guests to easily explore the area. The rooms are comfortable and nicely decorated, providing a cozy atmosphere. The breakfast buffet offers a delicious selection of food, including hot breakfast made to order. The view from the room's large window provides a breathtaking sight of the lovely coastline.

The initial room we were assigned was small and had limited space to open our suitcases.

Excellent breakfast, comfortable beds, fantastic room with cozy window seats, spotlessly clean. Helpful and kind staff, quiet evenings, modern accommodation with comfy bed, great facilities, perfect location. Quality hotel with attentive staff, plenty of breakfast options, comfortable room in the heart of the city. Clean hotel with good staff, liked the honesty bar.

Central location that is a stone's throw from the beach and town. The hotel room was really fresh, and the view was lovely. Breakfast looked amazing, even though I could not indulge due to a dental emergency.

The small double room was a bit too warm, and the hotel only had a portable fan that barely cooled the room. , the TV was quite small, and there were no streaming services.

Brilliant location with stunning views of the coast and beachfront. A great spot to relax and enjoy the scenery. The hotel was beautifully decorated with lots of prints and pictures that added character and charm. The rooms were clean, fresh, and tidy, providing a comfortable stay. The breakfast was excellent, with top-quality locally sourced meats and a delicious fresh fruit salad. The staff were friendly and helpful, providing recommendations for local attractions and eateries.

The rooms, even the larger ones, were still quite small, which may be a drawback for some guests. It would have been convenient to have a mini fridge or a safe in the room to secure valuables.

The view from our room was absolutely breathtaking, overlooking the sea and giving us a feeling of tranquility during our Christmas stay. the breakfast options provided were top-notch, with a wide variety to choose from, ensuring that there was something for everyone's taste. the location of the hotel was ideal, as it was conveniently situated near key attractions and amenities, making it easy to explore the surroundings.

There were a couple of downsides to our stay. the room we were allocated was much smaller than expected, making it challenging to move around comfortably.

Excellent breakfast options, impeccably clean, comfortable bed with cozy bedding and good pillows, panoramic sea view from room, efficient and helpful service. Thank you!

The hotel is conveniently located close to a very tasty Chinese restaurant and is near to the castle, allowing for easy exploration. The rooms are well-appointed with quality touches and very comfortable beds. The breakfast is comprehensive and offers a variety of options, including Longley Farm yoghurts. The staff is exceptionally friendly and the service is top-notch. Guests can enjoy a stunning view from some of the rooms. The hotel is situated in the quieter area of Scarborough, ensuring a peaceful stay.

The size of some of the rooms may feel slightly cramped for some guests.

I recently stayed at Helaina in Scarborough for four nights and it was a wonderful experience. The staff were incredibly friendly and welcoming. The car parking was excellent, allowing us to conveniently park right next to the hotel with a great value permit. The breakfast was delicious, offering a wide variety of choices. The hotel itself was exceptionally clean and well decorated, and the bed was extremely comfortable. The location was perfect, with amazing views of the north bay and plenty of nearby seating options. I highly recommend this hotel.

Can't recommend this hotel highly enough.

This hotel exceeded our expectations with its luxurious amenities and excellent service. The exclusive room advantages made it a comfortable and homely destination. The private facilities and bar/lounge area were great additions to our stay. The location advantages with beach access from the hotel made us feel like we were in paradise. The breakfast was exceptional, with fresh and local produce used.

There was only one minor issue, as the parking was a bit tricky to find nearby. However, the hotel staff immediately provided parking permits to solve this problem.