Great family room size, comfortable and clean. No issues with noise despite being near a main road. Delicious full English breakfast and other options. Convenient location with a nearby pub for carvery and a supermarket across the road. Retail park and river walk within walking distance. Free and ample on-site parking.

Felt well taken care of, no complaints.

Our room at The Mermaid was clean, comfortable, and air-conditioned, making for a pleasant stay. The staff were friendly and attentive throughout our visit. We also enjoyed the well-cooked and nicely presented meals at the restaurant. Despite a few minor hiccups, we found the overall experience to be satisfying. I would recommend this hotel for a comfortable and enjoyable stay.

We had a fantastic stay at this hotel. The family room was spacious and quiet, and the bed was incredibly comfortable. The cleanliness of the room was impeccable, and we appreciated the free bottles of water provided. The reception staff went above and beyond, welcoming us with a smile even though we arrived very late at night. The room was perfect for our family, and they even managed to accommodate our request for a bathtub. We are definitely looking forward to coming back here!

No negative aspects to mention. This hotel is highly recommended to everyone.

Clean rooms, comfortable beds, quiet atmosphere. Quick service for cooked breakfast. Happy with the choice and will stay again.

I recently stayed at this luxurious 4-star hotel and I must say, I was highly impressed. The hotel's location in a quiet area by a beautiful river gave it a serene and peaceful ambiance. The nearby River Orwell provided a delightful walk, allowing me to appreciate the natural beauty of the surroundings. The hotel itself was just a short distance away from the pub, ensuring a convenient and enjoyable experience. The service provided by the staff was top-notch, with the Assistant Manager going above and beyond to ensure that all my needs were met. The room was equipped with all the necessary amenities, from ironing facilities to a flat-screen TV, which added to the overall comfort and convenience of my stay.

I would highly recommend this place to anyone looking for a luxurious and comfortable hotel experience.

Great value for money with clean and tidy accommodations, comfortable beds, and friendly staff. Convenient location with easy access and a large parking lot. Free Wi-Fi and a tasty continental breakfast available. Suitable for business travelers with ample parking.

Felt right at home, no complaints.

The staff at Marston's Inn were incredibly friendly and accommodating. I had a small issue with the breakfast service, but the staff quickly resolved it and made sure I had everything I needed. The room I stayed in was spacious, clean, and quiet, allowing for a comfortable and peaceful stay. I had a lovely experience at Marston's Inn and would recommend it to others.

We had a fantastic stay at The Mermaid Inn. The rooms were clean, spacious, and catered to our family needs. The check-out process was hassle-free, and the breakfast was delicious, especially with the fun roller toast machines. The staff were incredibly friendly and helpful. We will definitely be returning to enjoy the restaurant and inn, as well as recommending it to our friends and family.

Felt truly spoiled, couldn't find a single thing to complain about.

Convenient check-in, with early room access. Tranquil location away from the pub. Comfortable bed and spacious room with practical desk setup. Enjoyable warm shower and ample shelf space in the bathroom. Tasty continental and cooked breakfast, with efficient toaster. Close to train station, with a pleasant walk along the river path.

The location of the hotel is perfect for those wanting to be close to the beach. With its proximity to the city center and waterfront, guests can easily explore the vibrant surroundings. The rooms are well laid out and clean, providing a comfortable stay. The bathroom is also nice and clean, adding to the overall satisfaction. Additionally, the staff is friendly and helpful, ensuring a pleasant experience for guests.

Some guests have mentioned that the decor and carpet in the rooms need improvement, with visible stains and unsightly areas.

Great location near local attractions and good transport links. Spacious, comfortable rooms with clean bedding provided. Also appreciated the friendly housekeeping staff who were always happy to help.

Breakfast left something to be desired. Limited choice available and items frequently ran out.

The rooms provided tea, coffee, and biscuits, which was a nice touch. the location was convenient for my needs during the business trip, with key amenities and attractions nearby. the staff in the bar were friendly and provided great service.

The cleanliness of the hotel was subpar, with dirty glasses in the pub and a toilet that wasn't clean upon arrival.

The rooms were clean, and the beds were comfortable. The bathroom was in good condition. The location near the ring road was convenient, with plenty of parking available. The room was comfortable, with tea, coffee, and biscuits provided. The hot shower was excellent, with adjustable settings. There was a carvery pub next door, which offered an excellent breakfast. the hotel provided great value for money.

Felt right at home, no complaints whatsoever.