The room was incredibly comfortable with a nice view of the Thames. The bed was nice and comfy, and the en-suite was spotless and modern. The restaurant had attentive staff and a warm welcome, with a prime spot inside that offered a view of the river bank. The Fish and Chips were highly recommended. The breakfast experience was lovely, with a friendly attendant who greeted us with a big smile. The 'Full English Breakfast' was generous and a great way to start the day. The staff overall were very helpful.

Felt like visiting family, no complaints.

I recently stayed at a hotel by the riverside and had an exceptional experience. The Swan, with its stunning river view from the balcony, surpassed my expectations. The room was immaculate and the soundproofing was great, ensuring a peaceful night's sleep even with a bustling pub below. I also enjoyed delightful meals at the pub, with both dinner and breakfast leaving me satisfied. The staff were incredibly friendly and the overall cleanliness of the hotel was commendable. Additionally, the location was perfect for those looking to explore the Thames Path on foot. Highly recommended.

Can't fault anything about it.

We had an amazing time at this venue. The location on the Thames was breathtaking, and it was so peaceful. The service was top-notch; a welcome drink was a delightful touch. The room was fantastic, with all the amenities we could ask for, like tea and coffee facilities and electric kettles. The dining restaurant and bar/lounge area were both superb, and breakfast was excellent with special diet menus available. The staff, like a duty manager, were incredibly helpful and accommodating with any request we had.

We highly recommend this hotel for anyone looking for a brief or longer stay, with leisure garden areas or facilities, off-site car parks, luggage storage, and so much more.

had a fantastic golf trip in staines-upon-thames. swan hotel exceeded expectations with stunning river views, friendly staff, and excellent dining options. highly recommend!

Noisy delivery trucks in the morning.

Superb riverside location. Parking available outside. Easy walking distance to attractions and town. Tastefully decorated, compact rooms with balconies. Comfy beds. Friendly and helpful staff. Delicious breakfast with plenty of choice. Lovely restaurant.

We were blown away by the stunning location right on the Thames. The views from the restaurant were breathtaking and it was so convenient being close to major attractions. The staff were incredibly friendly and attentive, making us feel well taken care of. The food at the restaurant was exquisite, and we enjoyed every bite. The room and facilities met our expectations perfectly. We can't wait to stay again and recommend it to others.

Felt lucky, no complaints.

Comfy bed, great riverside setting, lovely views, good food, excellent staff.

All was perfect.

The hotel is conveniently located near restaurants and pubs, offering a variety of dining options. The beautiful river views from the onsite restaurant add to the pleasant atmosphere. The rooms are modern and clean, with comfortable beds and well-maintained bathrooms. The staff is attentive and helpful, providing excellent service. The breakfast selection is delicious and satisfying. Guests can enjoy facilities such as in-room tea and coffee, as well as walk-in rain showers and Nespresso machines.

Some rooms may have issues with temperature control, as noted by one reviewer who found the winter duvet uncomfortable during hot weather.

Lovely old building, great location, clean and stylish rooms, breathtaking river views, welcoming staff, amazing breakfast.

Nothing to fault.

The view from the room was stunning, overlooking the river. The balcony with the two chairs provided a perfect spot to relax and enjoy the scenery. The restaurant and pub downstairs were fantastic, serving delicious food and offering a cozy atmosphere. The location was convenient, making it easy to explore the nearby attractions and enjoy the city.

The room had a persistent smell emanating from the bathroom piping, which made it quite unpleasant. Despite informing the staff, the issue was not resolved, and we had to sleep with the window open, resulting in a chilly room.

Got complimentary Easter eggs and hot cross buns, which was a nice touch. The location was great, with lovely views and easy access to the riverside. We also enjoyed having a big TV in our room to watch movies.

The food was not up to par. The breakfast was below average, and the service was slower than expected.

Had a delightful stay at Swan Hotel. The room was spacious, beautifully decorated, and offered a lovely view of the Thames. The food in the restaurant was delicious, and the staff were friendly and attentive throughout our stay. highly recommend!

Great location near Heathrow, with beautiful views of the Thames. Large rooms with thoughtful amenities like water and a coffee machine. Charming building and surroundings. Tasty breakfast and comfortable beds.