Spotlessly clean, great food, excellent value. Comfy beds, ample hot water, and roomy en suite with fluffy towels. Mark & Francesca, the hosts, are excellent. Lovely accommodation within reach of tourist destinations. A gem in a superb setting, up there with the best we've ever stayed in.

Felt special, no reason to complain.

During our stay at the Waterwheel, we were blown away by the beautiful gardens that surrounded the inn. It felt like a tranquil oasis, far away from the hustle and bustle of the city. We particularly enjoyed the peaceful evening walks to the smoking area, though we would suggest keeping the outside lights on a bit longer to avoid any mishaps on the steps. The room itself was exceptionally clean and charming, with a quaint waterwheel just outside. The hosts were incredibly thoughtful, providing endless supplies of tea, coffee, hot chocolate, toiletries. They even had a fridge for our convenience. The breakfast was a highlight of our stay, with a lovely host and a deliciously cooked meal. We were also impressed with the email they sent us before our arrival, sharing attractions and places of interest in the surrounding areas. Such a helpful gesture. The overall atmosphere of the inn was relaxed and enjoyable. I wholeheartedly recommend this delightful inn to anyone visiting the area.

The breakfast was delicious with a wide variety of options to choose from. The rooms were clean, spacious, and had a lovely patio area. The setting and garden were beautiful, creating a unique atmosphere. We felt at home and were impressed by the friendliness of the owner and the cleanliness of the dog-friendly room. a great stay with generous and tasty food.

Felt most welcome, no complaints whatsoever.

The value for money at the Waterwheel was great, the room was cozy and comfortable. The location was perfect with easy access to Charlestown and the staff treated us like family.

The breakfast option could have had more variety.

Delicious food, especially breakfast. Beautiful gardens and helpful staff. Lovely seating areas to relax in. Dog-friendly atmosphere with a friendly resident pup. A comfortable stay with a great selection of food.

As young people, we loved the variety of delicious food and drinks available at The Waterwheel. The breakfast was a generous and freshly cooked treat, while the evening meals were both tasty and affordable. The lovely gardens were a highlight, although the weather didn't allow us to fully enjoy them. The tea and coffee making facilities in the room were well thought out and the accessories were a nice touch. The location was perfect for visiting the Eden Project, as it was within walking distance of St Austell.

We felt extremely fortunate to have discovered this gem of a hotel and had no complaints whatsoever.

As youngsters, we loved the spacious hotel gardens where we could relax and have fun. The staff were friendly and welcoming, making us feel right at home. The menu for breakfast and dinner offered a variety of tasty options to satisfy our appetites. The room we stayed in was quiet, comfortable, and beautifully furnished.

Felt extremely safe, no complaints.

Everything was spotless, from the clean and tidy rooms to the newly completed bathroom. The white fluffy towels were a nice touch. The hotel had a beautiful hidden garden that we loved exploring. It was conveniently located, allowing us to easily explore different parts of Cornwall. The breakfast options were plentiful and delicious, and the staff were friendly and helpful.

Cannot find any fault.

I had an amazing stay at this luxurious 4-star hotel. From the moment I arrived, the staff and owners made me feel like part of the family. The room was spacious and impeccably clean, with a newly completed bathroom and fluffy white towels. The hotel's attention to detail and quality of services truly enhanced my comfort during my stay. The food served in the restaurant was excellent, both for breakfast and dinner, with a variety of delicious choices. The location of this hotel was perfect for exploring nearby attractions such as the Eden Project and the Lost Gardens, and even allowed for a relaxing cream tea in the charming town of Charlestown.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Spent my New Year here and can't recommend it enough! the rooms were incredible, super clean and we had a fantastic view of the beautiful gardens. the breakfast options were diverse and catered for all tastes. the location was perfect, centrally located and easy to visit the area's major attractions. Plus, the hosts were lovely and made our stay even more enjoyable.

Would have loved to have tasted their dishes, but it gives us a reason to come back! an incredible experience that exceeded our expectations in every way.

The cleanliness was impeccable, with clean white walls and well-maintained facilities. The location, nestled in a wooded valley, provided easy access to explore Cornwall in any direction. The hotel's parking was ample and convenient. The staff was friendly and accommodating, providing helpful tips and recommendations. The highlight for me was the delicious and plentiful breakfast served in the conservatory, overlooking the picturesque garden.

Hard to think of anything negative.

We had a fantastic stay at the Waterwheel! the garden is absolutely amazing, perfect for taking a leisurely walk around. the B&B itself was clean and comfortable, and the staff were friendly and attentive. We loved the variety of breakfast choices, it was great to have options beyond the traditional fried breakfast. the location was convenient for exploring Charlestown and the nearby coastline. a fabulous experience that we would definitely want to repeat!

Friendly staff, clean rooms, delicious breakfast, beautiful gardens and peaceful atmosphere. Loved exploring the nearby attractions like the Eden Project. Definitely recommend for a relaxing getaway.

our stopover in st austell was wonderful, but our recent stay at waterwheel was even better. the sound of the river from our room was enchanting, and the staff were incredibly welcoming. we had a magical experience discovering the hidden waterfall and holy well in the beautiful garden. definitely going back soon!

Lack of atmosphere during dinner.