The staff was friendly and welcoming, always ready to assist. the location was convenient with many shops and restaurants nearby. the hotel had a modern and stylish design, which added to the overall experience.

The entrance to the hotel was not clearly marked, causing confusion on arrival. the lack of cleanliness and poor housekeeping service was disappointing.

Friendly staff, convenient parking, scenic area, comfortable rooms, great views, fun lobby/bar.

Nothing, all was good.

I absolutely love staying at this place every year for Thanksgiving! The streaming services are top-notch, with a wide variety of choices. And let's not forget about the pillow choices, they have something for everyone's preference. The dispensers for soap and shampoo are a convenient touch, making packing a lot easier. Plus, being able to connect my own devices like Roku, smartphones, and tablets to the TV is a huge plus. The free wifi is fast and reliable, allowing me to stream videos without any issues. Also, the staff is friendly and welcoming, making my stay even more enjoyable. And the best part is that it's all within my budget!

I felt so comfortable during my stay here, I have no complaints at all.

We had a great stay at Aloft! The modern and welcoming atmosphere made us feel right at home. The room was exceptional and clean, and the spaciousness added to our comfort. The location was also a major plus, with plenty of shops and restaurants within walking distance. The friendly and courteous staff made our stay even more enjoyable. we would highly recommend Aloft for a fantastic stay.

The hotel's location was just fine, situated in the middle of a residential/commercial area with a handful of shops and restaurants. I loved that there was a Whole Foods adjacent to the property, making it easy to grab snacks or essentials. Plus, we even went to Dave and Buster's, which was just a short drive away, to play some games. The convenience of the location was awesome and we definitely plan on returning, maybe even for our honeymoon.

All in all, our experience at this hotel was fine.

I recently had the opportunity to stay at this hotel and was pleasantly surprised by my experience. the hotel is situated in a fantastic location within a lively shopping plaza that offers plenty of dining options. It was great to have so many restaurant choices just steps away from the hotel.

All in all, my experience at this hotel was enjoyable, and I was pleased with most aspects of my stay.

Comfortable bed, clean room, great location, friendly staff, nice bathroom amenities.

Pool closed.

Quick check-in process, updated and clean rooms. Extremely quiet. Convenient parking, scenic area with shopping and restaurants. Comfortable rooms, complimentary water bottles. Great views and nice bathrooms. Modern look with retro touches. Plenty of outlets, nice soft beds. Enjoyable stay.

Convenient location near shops and restaurants. Friendly and accommodating staff with delicious breakfast options available. Clean and comfortable rooms with great views. Fun game area with pool table. a satisfying stay.

During my recent stay at Aloft, the location was absolutely perfect for exploring the city. The staff at check-in and breakfast were incredibly friendly and helpful. Plus, the cooks at breakfast were absolutely amazing, even though there was a bit of a wait for our food.

We recently stayed at a modern hotel that exceeded our expectations. the staff was friendly and thoughtful, and we appreciated the pet-friendly policy. the hotel was incredibly beautiful, and the amenities were really cool. the location was perfect for us, with many great options for shopping and dining nearby. we had a great experience.

The gym was small, and there was a limited amount of equipment available. the breakfast options were not what we were hoping for.

I stayed at Aloft for a week in Short Pump and had a fantastic time. The heated pool was a highlight, and being able to enjoy drinks poolside was a nice touch. The salsa dancing instructor was a fun surprise, and playing pool in the lobby was a great way to unwind. I also appreciated the modern design, pet-friendly policy, and easy connectivity to my Roku and devices with the free wifi. The staff were friendly and helpful, and having access to a computer for printing was a bonus.

This hotel offers great value for money with basic amenities and breakfast included. The location in a nice shopping plaza with many restaurant options makes it easy to experience everything the Richmond area has to offer. The staff is very friendly and attentive to detail. The room with a single king bed is spacious and comfortable.

All was satisfactory, no complaints.

We loved the modern and clean design of the hotel. It had lots of activities like a pool, pool table, lounge areas, and board games. The location was excellent, right in the middle of the city and close to shopping centers and other restaurants, all within a five-minute drive. The staff was great, helping us get rooms next to each other and making our stay exceptional.

Can't think of anything.

Great location with nearby restaurants and stores. Friendly and welcoming staff. Comfortable beds and clean rooms.

No pool access during my stay and air conditioning issues in some areas. Minor hiccups that can happen.