We booked the double suite for one night to be closer for the Renaissance Festival. After reading some other reviews I was a bit nervous about what the room would actually be like. We were all pleasantly surprised when we walked into the room. The suite had plenty of room for the 4 of us to be comfortable, as well as 2 TVs so we could watch different shows. The staff were all friendly. The breakfast attendant made sure my sons had everything they needed for their waffles. Will definitely stay here again for our next trip to RenFest!

Can't recommend this hotel highly enough.

The hotel had pet-proof floors, private entrance, friendly staff, spacious double suite, multiple TVs, close proximity to Renaissance Festival.

Nothing, all great.

I recently stayed at Surestay Plus Hotel By Best Western during a road trip and it was a great experience. The hotel is new and clean, and conveniently located near the interstate. The room was spacious with a comfortable bed, microwave, fridge, and a desk. It had all the amenities I needed, including a coffee maker, iron, and hair dryer. The shower had good water pressure and the pool looked inviting. The staff was friendly and the hotel is close to a mall and plenty of dining options. it was a fantastic stay and I highly recommend this hotel.

I recommend this hotel.

The value for money at this hotel was excellent, and the room was spacious, clean, and comfortable. The location was convenient, with easy access to the interstate and nearby shopping and restaurants. The staff were friendly and accommodating.

Food for breakfast could have been better with more variety.

The hotel was conveniently located near Hwy 12 and within walking distance to several eating places. The staff was friendly and helpful, always ready to assist when needed.

The entrance to the hotel was awkward and not well-signposted, causing frustration and confusion, especially for larger vehicles.

I recently stayed at Surestay Plus Hotel By Best Western for 3 nights during a business trip to the area. The room was incredibly clean and spacious, with a separate area that made it feel like two rooms. The staff was friendly and accommodating, and the breakfast options exceeded my expectations. The location was convenient, with easy access to the interstate and nearby shopping and restaurants. The hot shower with good water pressure was also a plus. I will definitely choose this hotel for my future trips to Hammond.

Couldn't recommend this hotel more.

As travelers with physical handicaps, we were pleased to find that Surestay Plus Hotel provided accessible facilities and amenities. The staff was exceptionally friendly and helpful, making our stay comfortable and enjoyable. The hotel's convenient location near the interstate and close to shopping and restaurants made it easy for us to explore the area. The spacious and clean rooms, along with the hot showers and good water pressure, added to the overall positive experience. Additionally, the breakfast offered a wide variety of options, exceeding our expectations.

We felt quite safe during our entire stay and have no complaints to mention.

Our stay at the hotel was excellent value for money, with a clean and spacious room that exceeded our expectations. The location was convenient, close to the interstate, shopping, and restaurants. The staff was friendly and made us feel welcome.

The breakfast could have been better with more options.

The room we stayed in at the Best Western was clean and spacious. I loved the wood floors as they felt much cleaner than carpet. The breakfast was delicious and there was a good variety each day. The staff was always pleasant and helpful, making us feel valued as guests. We will definitely stay at Best Western again!

The value for our money was great, and the room was clean and spacious. The location was convenient for our trip to the Renaissance Festival, and the staff was friendly and helpful.

The food for breakfast could have been better with more variety.

The rooms were clean and comfortable, and the staff was friendly and helpful. I appreciated the fact that the hotel was easily accessible and in a convenient location. It made it easy for us to explore the area and find local dining options. The free breakfast was a nice bonus and had a good variety of options to choose from.

The room had a slightly musty smell, which was a bit disappointing. I would have expected better from a hotel in this price range.