Convenient location on Main Street near restaurants and gas stations. Friendly staff upon arrival. Room with loft for added space. Clean and safe property. Upgraded lobby and improved breakfast area. 24-hour access to pool, gym, and laundry. Great gesture for birthday celebration with card and cake. Helpful and friendly desk staff. Efficient and respectful cleaning crew. Quick response to fix fridge issue. Satisfactory breakfast, although some items needed warming. a pleasant stay with a few minor hiccups.

My purpose for staying at Best Western Plus was for a weekend getaway. I stayed for two nights. The room they gave me was perfect for a third shift nurse like myself, with an alcove that limited the amount of light coming in and a dark sleeping area. The breakfast, although needing a bit of warming up, had tasty options like French toast and biscuits. The staff was friendly, especially Judy in the dining area, and the location was convenient for the activities I had planned.

Would definitely recommend this hotel.

Quick and friendly staff, offered shuttle to dining options. Exceptional customer service. Clean and tidy rooms. Accommodating and helpful staff. Highly recommended.

The hotel was very clean and updated, which was a pleasant surprise. The staff was incredibly friendly and went above and beyond to make our stay comfortable. They were also very accommodating when we had to extend our stay due to a medical emergency. The location of the hotel was great, as it was close to downtown and convenient for exploring the area.

There were a couple of downsides to our stay. the room had a lingering smell of wet dog, which was likely due to it being a pet-friendly hotel.

The staff at the hotel were really friendly and helpful, making us feel welcome during our city trip. They were always available to answer our questions and offer recommendations. Additionally, the location of the hotel was great. It was conveniently close to North Michigan College, which allowed us to easily explore the campus on foot. Another advantage was the ample parking available at the hotel, which made it convenient for us to come and go as we pleased.

There were a couple of negative aspects that affected our experience. the lofted rooms had an issue with the ceiling light.

The staff at the hotel were very friendly and helpful, providing excellent customer service throughout our stay. The breakfast buffet had a wide variety of options, ensuring that there was something for everyone to enjoy. Additionally, the hotel's location was ideal, being close to popular attractions and offering convenient access to both the airport and downtown area.

There were a few negative aspects of our stay. The room we were assigned had a noisy climate control system, making it difficult to get a good night's sleep.

We had a great stay here. The location was perfect, as it was so close to both the airport and downtown attractions. The free shuttle service was a huge plus, especially since we arrived at night and had no transportation. The room we stayed in was neat and clean, and we appreciated the room amenities such as ironing facilities, microwave, refrigerator, and tea and coffee facilities. The staff was friendly and helpful throughout our stay, and the breakfast was really fantastic.

This hotel is a great choice for travelers who want good value for their money. With an ideal location close to the airport, 11 wineries, and downtown, it offers easy access to Traverse City's attractions. The service is outstanding, the rooms are well-equipped with a king bed and all amenities in order, and the breakfast includes gluten-free options and a variety of hot and standard items to choose from.

No negative aspect was mentioned in the given reviews.

The hotel has a great location close to downtown, which is perfect for exploring the city. The staff members are very friendly and accommodating, ensuring everything is well stocked and quickly restocked if something runs low at breakfast time. Rooms are very clean and comfortable. Visitors can enjoy the indoor pool, exercise room, and laundry facility, all of which are very clean and well maintained.

It would be great if the hotel had more rooms available, as at times it can be hard to secure a room.

This hotel is in a great location, close to downtown attractions, the airport, and the Old Mission Peninsula wineries. The staff is very friendly and the rooms are clean and well-appointed. I was impressed with the attention to detail, from the basic amenities to having enough blankets and a variety of breakfast options to choose from, including hot items and gluten-free options.

All was fine, nothing to complain about.

The value for money at this hotel was excellent, with clean rooms and great amenities. The location was convenient, close to downtown and with easy access to shops and grocery stores. The staff were incredibly friendly and accommodating, making our stay even better.

The only thing that could make the breakfast better is a wider selection of options.

Our group of friends had an amazing time at this hotel! The staff was friendly and welcoming, the rooms were clean, and the service was outstanding. We especially loved the fresh baked cookies and 24/7 coffee, as well as being introduced to the baby bunnies on the property. The location was perfect, and the breakfast provided a convenient grab and go option before hitting the road. we were 100% satisfied with our stay and can't wait to come back.

We felt safe and secure throughout our stay, with no complaints whatsoever.

Great location with easy access to downtown and shopping options nearby. Friendly staff that provided excellent service, including a shuttle to downtown and clearing snow off cars. Clean room with comfortable bed and excellent pillows, and a pet-friendly atmosphere. Breakfast was fantastic and included with the stay. a pleasant and convenient place to stay.

Modern plumbing, immaculate room, helpful staff, great breakfast, comfortable stay.

Everything great.

I had a wonderful stay here. The loft-style room was perfect for my family, providing privacy and two TVs. The value for the price I paid was excellent. The breakfast was fantastic, with a kind and helpful breakfast attendant. The staff at the front desk were knowledgeable, friendly, and even welcomed our pet with treats. The hotel was clean and located fairly close to downtown, making it convenient for my business needs.

Nothing to dislike.