During our Christmas stay, we loved the fact that the hotel offered a convenient shuttle service. It made getting to and from the airport and downtown hassle-free. The scheduled runs to downtown were especially handy as we could easily explore the attractions and businesses without worrying about transportation. Additionally, the staff was extremely friendly and helpful, making our stay even more enjoyable. The rooms were also clean and comfortable, ensuring a cozy and pleasant experience. Plus, the complimentary breakfast was a great start to our mornings.

One drawback we encountered was the absence of air conditioning in the rooms. It happened to be unusually hot during our visit, and not having AC made it a bit uncomfortable.

The location of Best Western in Mendenhaven was perfect for our needs. We enjoyed the convenience of being close to the airport and having easy access to downtown Juneau. The free shuttle service provided was a bonus, allowing us to explore the area without worrying about transportation. The breakfast served at the hotel was always hot and fresh, with friendly kitchen staff ensuring a pleasant start to our mornings. The housekeeping service was exceptional, keeping our room spotless and providing new towels and clean trash cans. It was also great to have the option of a rollaway bed for our party of five. Despite a few minor drawbacks such as limitations on the shuttle schedule and the need for better soundproofing in the rooms, the overall value and experience at Best Western Country Lane Inn were commendable. We would definitely consider staying here again in the future.

The first day was good. Nice, quiet room. Good breakfast selection. Convenient shuttle service.

No negatives.

I had a fantastic stay at this hotel! The staff was friendly and always had a smile on their faces. The beds were incredibly comfortable, and I slept soundly throughout the night. The breakfast provided was amazing, with a wide range of options including almond milk, gluten-free items, and delicious biscuits and gravy. The hotel also offered a free shuttle service to and from the airport, as well as downtown Juneau and the ferry terminal. The location was central to a variety of activities, making it convenient for exploring this city.

Nothing to mention.

I recently had a great stay at a hotel in Juneau. The location was central and convenient, being close to both the airport and a variety of activities. The room was well-equipped, with a kitchen that included a microwave, refrigerator, and coffee maker. The hotel also provided new towels and clean trash cans, showing their attention to detail. Additionally, the breakfast was included, which was a nice touch.

All aspects of my stay were satisfactory, nothing needed improvement.

Pillows soft, accommodating staff, flower baskets, delish breakfast, dairy-free and gluten-free options.

There was nothing I didn't like.

Great value for the money, room was clean and well-maintained. The location was convenient with the shuttle service to airport, ferry terminal, and downtown Juneau. The staff were helpful and friendly.

One small suggestion for improvement would be to offer more variety in the morning meal menu.

Efficient shuttle service to/from airport, downtown, and ferry port. Friendly and helpful staff. Clean rooms and convenient location. Good breakfast options.

Convenient location near Mendenhall Glacier. Reliable shuttle service to ferry terminal, airport, and downtown Juneau. Friendly staff, went above and beyond to assist with lost item and rewards program enrollment. Easy access for dental and doctor appointments, plus shopping trips.

Excellent location near Mendenhall Glacier. Convenient shuttle service to airport, downtown, and ferry port. Helpful and friendly staff. Good breakfast

Everything is what i need and want.

This hotel was a great choice for my stay. It was located near the airport and close to the glacier, which made it perfect for my travel plans. The attention to detail in the rooms was impressive, with new towels and clean trash cans, as well as a microwave, refrigerator, and coffee maker. The value for money was excellent too, with breakfast included in the price.

This hotel provided a comfortable stay.

Good breakfast options, convenient location next to bus stop for downtown and glacier, friendly and accommodating staff, spacious rooms for families.

The hot breakfast with a variety of options made the stay. The room was comfortable, the free wifi made it easy to stay connected, and the cookies in the lobby when we checked in at 11:30pm were a special treat after a long ferry.

Felt like royalty, no reason to complain.

Complementary breakfast and shuttle service were a nice touch. Convenient proximity to the airport and easy access to downtown saved us some hassle. We also appreciated the cozy beds and pillows.

Our room was not properly cleaned and maintained during our holiday stay. the bathroom was dirty and the towels were not replaced.

Comfortable beds, great breakfast options including almond milk, friendly and helpful staff, convenient location on bus route, and complimentary computer rooms available.