I had a great stay at this hotel! The room was clean and spacious, and I felt like I got excellent value for my money. The location was perfect for my needs, and the staff went above and beyond to ensure my comfort and satisfaction.

The breakfast selection could be improved with more variety and options.

The value for money at this hotel is exceptional. With prices that won't break the bank, you'll be pleasantly surprised by the attention to detail and the comfortable atmosphere. The location is nice, nestled in between a chicken place and a Mc Donalds, making it convenient for grabbing a quick bite. The hotel itself is very modern, attractive, and comfortable, with rooms that are spacious and well-equipped. The exercise room is an added bonus for those looking to stay fit while traveling.

Everything was ok.

We recently stayed at a hotel in the Houston area and had a great experience. The location was perfect for exploring all the attractions in the area. The room was clean and comfortable, with modern furniture and amenities. The bathroom was spotless and the water pressure in the shower was fantastic. The staff provided exceptional service, making us feel welcome and ensuring we had everything we needed. The breakfast buffet offered a variety of delicious options. We also enjoyed the beautiful view from our room.

The parking lot could use better monitoring for added security.

the hotel's location is convenient, situated between a Popeyes and a McDonald's. This came in handy when the breakfast at the hotel didn't meet our expectations. the blankets and pillows provided were comfortable, although we did bring some from home as well. the grounds were well-kept and the staff at the front desk were friendly and helpful. the pool and hot tub were also well-maintained, providing a nice place to relax. it was an okay stay, but there are definitely improvements that could be made.

When we arrived, the service was slow and we were greeted with a musty smell in our room. We also had the unfortunate experience of being covered in mosquito bites during our stay.

The breakfast at the hotel was fantastic, and the staff was incredibly helpful and friendly. They even allowed me to have a late check-out when I requested it. The location of the hotel is convenient, as it is situated between a Popeyes and a McDonald's. This made it easy for me to have alternative options for breakfast if I wanted. Additionally, the blankets and pillows provided in the room were comfortable and of good quality. The water pressure in the shower was excellent, and overall, everything in the hotel was great.

Nothing, no complaints at all.

For the value we paid, we were pleasantly surprised by the size and cleanliness of the room. The location was ideal, with plenty of restaurants nearby, and the staff went above and beyond to ensure our needs were met.

The breakfast experience could have been improved with a wider variety of options.

I recently stayed at Surestay Hotel By Best Western for a weekend baseball tournament. The customer service was great, allowing me to check in early and ensuring my room was clean. The room itself was spacious and clean, and the pool area was well-maintained. The location was perfect, with plenty of nearby dining options. The continental breakfast was good, although for a restaurant style meal, it's best to go out. a satisfying experience.

I highly recommend this hotel.

I recently had a wonderful stay at a hotel in the Houston area. the hotel offered excellent value for money, with prices that were very reasonable. The attention to detail was also impressive, with clean and well-maintained rooms. I particularly appreciated the basic amenities like a fridge, microwave, and desk in the room, making it convenient for both work and leisure. Additionally, the staff provided exceptional service and were always friendly and helpful. The location of the hotel was also ideal, with easy access to all Houston attractions.

All aspects of my stay were satisfactory.

Room close to clients' business and popular fast food restaurants. Comfortable bed and pillows. Helpful and friendly staff. Enjoyed the breakfast and juice machine. Requested late checkout, which was gladly accommodated.

This hotel offers great value for money, with reasonable prices and attention to detail. The staff are friendly and accommodating, always willing to help with any needs. The location is central, with a wide variety of restaurants and amenities nearby. The rooms are clean and well-maintained, equipped with a fridge, microwave, and desk. The complimentary breakfast provides plenty of options to choose from, ensuring a satisfying start to the day.

Everything was satisfactory.

As guests with disabilities, we appreciated the spacious and clean room, accommodating early check-in, and friendly customer service. The pool area was well-maintained and enjoyable. The continental breakfast met our expectations.

Felt completely relaxed throughout our stay, no complaints.

The front desk staff at Surestay Hotel By Best Western were very friendly and welcoming during check-in. They made the process quick and hassle-free. I found the service to be efficient and pleasant. Additionally, the in-room refrigerator was a convenient feature. Although it didn't cool properly, it was still a nice touch. The hotel location was also a positive aspect, as it provided easy access to nearby attractions and amenities. I had a satisfactory stay at Surestay Hotel By Best Western.

During my recent stay at Surestay Hotel, I was impressed by the comfortable and well-maintained rooms. The hotel has clearly been updated, with new furniture and a clean atmosphere. I appreciated the attention to detail and the effort put in to make guests feel comfortable. The beds were also cozy and provided a restful night's sleep.

Conveniently located near popular fast food restaurants, the hotel offers a helpful operator and a juice machine. The room provides comfortable blankets and pillows, and the water pressure is great.

The property operator's helpfulness, juice machine, breakfast, staff's friendliness, check-out extension.

Everything is what I need and want.