Phenomenal customer service. Compassionate staff. Clean and comfortable facilities. Well-equipped room amenities

Can't think of anything.

We had an amazing stay at this hotel. The staff were friendly, and the hotel facilities were clean and well-maintained. We loved the location as it was close to a variety of restaurants and stores. The pool was also clean and provided a lot of fun for our kids.

Nothing to dislike.

The hotel had clean rooms and comfortable beds with fluffy pillows. The TV was easy to navigate and the internet was reliable. The jacuzzi in our room was perfect after a long day of traveling. The price was reasonable and the towels were fluffy. The staff went above and beyond to provide excellent customer service.

Felt secure, no complaints at all.

The value for the money was excellent, and the room was exceptionally clean with a nice bathroom. The staff at Best Western Lockhart Hotel & Suites went above and beyond to provide phenomenal customer service.

The morning meal could be improved with more variety of breakfast options.

The hotel was clean and well-maintained, providing a quiet atmosphere for a comfortable stay. The staff was friendly and helpful, offering excellent service throughout our visit. The complimentary breakfast was plentiful, with a variety of hot options available at different times in the morning.

The layout of the bathroom was inconvenient, lacking necessary storage space for toiletries.

Our room was cool and comfortable, and the bed provided a good night's sleep. The breakfast selection was sufficient and the hotel was quiet. We felt safe walking around the area at night. we had a great stay and would recommend this hotel.

The breakfast options were good and free parking was appreciated. the location was convenient, near restaurants and shops.

there were a lot of insects crawling around, including roaches. It made for an uncomfortable stay overall, and I wouldn't want to go through it again.

Clean rooms, comfortable bed, useful amenities , well-functioning TV and internet, fluffy towels. Enjoyed our stay.

The room was spacious, clean, and had comfortable furnishings. The Wi-Fi worked perfectly and the level of noise was minimal. The location of the hotel was convenient, with ample parking and nearby amenities like Walmart and McDonald's. The staff was friendly and helpful. Despite a few minor issues, our overall experience at Best Western Lockhart Hotel & Suites was pleasant.

The hotel is well-maintained with spacious rooms featuring 2 double beds and all basic amenities. The staff is very friendly and attentive to detail, providing great service. The breakfast, while lacking healthy options, is decent with a good selection.

Noise insulation could be improved.

Clean, comfortable rooms with good amenities, including a microwave and fridge. Enjoyed the jacuzzi in the room. Good Wi-Fi and TV. Safe location to walk around at night and explore nearby restaurants. a pleasant stay.

paragraph: Wonderful staff, comfortable room, amazing location, tasty breakfast. Safe to walk around at night, and pool is fun for kids. Clean room and quiet hotel.

Paragraph: Was all great.

The room was spacious and clean, offering a comfortable stay during my new year celebration. the hotel's location was convenient, with a Walmart and movie theater nearby. the fact that the room had a refrigerator and microwave was a nice bonus, allowing me to store and heat up my snacks. the staff was friendly and accommodating, making my stay even more enjoyable.

There were a couple of downsides to my experience. the breakfast was not very impressive, with low-quality options and not the best coffee.

This hotel was a great value for the money. The prices were affordable and the attention to detail was impressive. The location was perfect for visiting family in the area, as it was convenient and easy to find. The staff provided excellent service and the basic amenities were satisfactory. The rooms, especially the suite with 2 double beds, were spacious and comfortable. I appreciated the full length mirror and separate shampoo/conditioner, which added to the convenience of the stay. The breakfast was good and I loved the Texas shaped waffles. They had a great assortment of options to choose from.

All was ok, nothing to complain about.

I recently stayed at Best Western for one night in a King suite. The spa was unbelievable, and I loved my first experience there. The facility was new and exceptionally clean. The bed was comfortable, and the room had convenient amenities such as a microwave, large refrigerator, hairdryer with a night light, and plenty of plugs. I also appreciated the couch and the special-clean remote for the TV. Additionally, there were two amazing ladies at the hotel who provided phenomenal customer service, going above and beyond my expectations. They were compassionate and even loaned me money when my credit cards didn't work. I am truly grateful for their kindness.

I recommend this hotel.