best western exceeded expectations during this visit. lovely peaceful surroundings, friendly staff, clean spacious room with all basic facilities needed. convenient location with view of mountains. safe and secure premises.

Pillows were too fat and not soft.

The hotel has various facilities that make the stay comfortable; a spacious room with a separate living area, clean and well-lit bathroom, and uncrowded outdoor pool. The outdoor pool offers privacy as it is rarely crowded. Also, the hotel provides a good breakfast with plenty of options to start the day. The location is close to attractions like the Rose Bowl, old town Pasadena, and restaurants across the street.

One of the downsides of the hotel is the parking, as the spaces are small, and the parking area is not enclosed.

Great breakfast with a wide variety of options, including fresh fruit and a pancake-making machine. Convenient location near a subway station, making it easy to explore the area. Clean rooms and friendly staff, providing a pleasant overall experience.

Some rooms may have issues with the air conditioning, requiring multiple adjustments during the night. The breakfast area can get crowded, especially during peak hours.

Comfy beds, superb maid staff, great location, good TV selection, clean rooms. King suite with 2 TVs, sleeper sofa, microwave, fridge & coffee maker. Comfortable bed with lots of pillows & great linens. Friendly & helpful staff. Tasty breakfast with more items than most motels. Convenient, clean, quiet & comfortable; will definitely return in future.

The hotel is definitely a crown jewel of value for the buck, with excellent basic amenities, comfortable king-size beds, and a free American-style breakfast buffet. The staff is super friendly and the location is great, situated in a safe area in the center of everything. Moreover, the rooms offer excellent views of the surrounding mountains.

All was ok, nothing negative to mention.

The breakfast was diverse and delicious, with yogurt, fruit, cheese spread, bacon, and more. Free WiFi worked well. The rooms were clean and the staff, specifically Mrs. Arlene, was nice. The hotel's location near the subway station was convenient, with fast food restaurants and grocery stores nearby.

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We had a fantastic stay at this hotel! The rooms were incredibly clean and quiet. The breakfast provided was better than going to a restaurant, with a wide variety of food options. The staff, especially Arlene and Jose, were friendly, helpful, and made us feel welcome. The location of this hotel was great, as it was close to downtown Pasadena and Eaton Canyon. We also appreciated the hotel's cleanliness and the efficient and kind service provided by the staff.

Could not be improved in any way.

The breakfast was amazing, with a great variety of food options. Staff was very accommodating and friendly, especially the lady that worked on Tuesday 4-3-18 and Friday 4-6-18. They were always helpful, like when they helped me use the printer for tickets to a Clippers game. Fresh towels were always available. The beds were very comfy, ensuring a good night's sleep. The location in this city was convenient, close to restaurants and fast food options. Several hikes were available at the foot of the mountains nearby.

Nothing could have been better.

Spacious room with comfortable bed, great for business/academic trips. Convenient freeway access. Clean facilities with good parking. Impressive room cleanliness, especially the bathroom. Good countertop space.

I had a wonderful stay at this hotel! The location was perfect for me, right in the heart of everything and in a safe area. I also appreciated the room amenities such as the ironing facilities and tea and coffee facilities. The staff were friendly and attentive, and the indoor swimming pool and fitness center were great options for leisure. Additionally, the on-site car park and free wi-fi were very convenient.

This place is highly recommended for families.

I stayed at Best Western for a few days and it was worth it! The room and facilities were clean and comfortable, and I felt safe on the property. The staff were really friendly, especially Elies at breakfast. The bed and pillow were excellent, and the breakfast buffet had a good variety of options. The room was spacious and had great amenities like a microwave and fridge. a great place to stay if you just need a comfy room and a good breakfast.

Recommend this hotel.

The breakfast at Best Western was excellent! They provided a wide variety of options and even had soya milk, which was a pleasant surprise. The staff member, Arlene, was very attentive and made sure everything was to our liking.

The rooms were practically new and recently renovated, which was a pleasant surprise. The hotel's location was perfect for our city break, with key attractions and amenities nearby. We also appreciated the friendly and polite service staff at check-in and check-out.

One negative aspect was the limited and difficult parking situation, which made it challenging to find a spot. Additionally, there was a disruptive and loud group staying in the neighboring room during our stay, causing a disturbance.

This hotel pleasantly served its purpose for my short business trip. The value for money was excellent, with reasonable prices and attention to detail. The location in the center of everything made it convenient for me to get around, and I felt safe in the area. The staff provided great service, and the basic amenities in the room were sufficient. I especially enjoyed the excellent views of the mountains from my room, and the comfortable bed made for a good night's sleep. Another perk was that my room was right in front of the vending machines, which was convenient for late-night snacks. Lastly, having breakfast included was a nice bonus, with a good selection of pancakes, waffles, fruit.

Room doors could be thicker to improve privacy.

Basic hotel, great value for LA. No parking or continental breakfast fees. Pasadena location. Good value!